GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support, and control panel. GigaPros ranks 7th among Web Hosting sites.
Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away. Thanks.
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me. This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR. My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.
Well, Gigapros shared hosting has been amazing. The server stability is perfect. SSD storage gives much better speed than I had with my previous host. They are quick with the responses and seem to be very reliable.
Reliable, cost-effective, virtually trouble-free operation. When problems occur, they provide great technical support - quick replies to my questions, fast turn-around on technical problems, problems get fixed right the first time.
My site is always up and has a incredible amount of bandwidth. You can not go wrong with Gigapros.com
The support is practically on MSN/AIM/ICQ every time I have needed something. The pricing is affordable, even to a student like me!
If I went to any other host I should've paid 2 times more than I do currently.
So I'd say, use Gigapros for all your hosting!
Uptime is good as my sites are always up. I was pleasantly surprised by the backup tools you provide which I did not expect at all. Good web host! Their control panel includes everything you need. Whether you're an expert user or a beginner it is very easy to use.
Fantastic service, incredibly well trained staff, and they didn't bat an eyelid at sorting out what should have been someone else's problem. I've always had prompt and helpful service from Gigapros web host in my personal projects, so I recommended them to my company when we started building a new site. We launched 2 months ago, migrating our website over from another provider while keeping our mail servers with the other guys.
I can express the point that it was hard for me to choose the right web host between tons of options available in the net. After reading good reviews about gigapros.com service, I also decided to give them a try and host several of my web sites. I've used Gigapros for a while now. I've never had any issues and love the ability to up all the server stats on the fly during our busy seasons.
Their uptime and service have both been spectacular. Their features look unique:
- you get 100% guaranteed server resource allocation at all times.
- their support options: Live Chat, Phone Calls, Forums, Knowledge Base & E-mails.
- they use high-end premium quality servers (99.9% uptime guaranteed).
For me, the extra bit of cash is well paid in the astounding support. I would highly recommend this decent web host for you, guys.
Sure, there are some a bit cheaper providers around, but Gigapros is fully managed, not to mention the hardware quality and godlike uptime. The most cost efficient VPS provider on this planet.
I've had support tickets answered promptly at all hours of the night.
Sometimes saving a couple bucks a month isn't the best deal. I'm actually paying nearly half what I used to pay my old host and I'm getting much more for my money now.
I definitely would recommend Gigapros to any friends of mine.
I am under the impression on Gigapros hosting services! Thanks for giving me this opportunity to let you know what a terrific job you're doing. I'm sure your other existing customers already know how great you are, but please feel free to quote anything I've said for use in promoting your services to potential customers. I built my site through their web builder option. I like them. The downtime is almost non-existent and the support was outstanding.
I am lucky to have chosen Gigapros hosting service - these guys know how to keep everything working and running efficiently. My site's pages load really fast, think that it is due to their processor. The features and free bonuses they are offer are really cool and very helpful for a webmaster who want to build new web site and host it immediately within minutes.
I can always contact their tech support team even at midnight - they are always ready to help and solve any trouble I may experience. I use them for 5 different sites on one account and everyone of them run flawlessly. If your looking for reliable low cost hosting for your site.
===> LOOK NO FURTHER!
Gigapros is a provider who offers very cheap prices all around, for more web space and bandwidth than most other hosts can claim to provide. I also like their suggestion system. If they have enough votes for a certain product they will consider adding it.
I haven't had to use customer service very often but I always get a reply. It used to be slower but now I receive replies sometimes within minutes. Highly recommend these guys.
I decided to try Gigapros hosting after seeing the high marks it received on this site. As long as they keep up the current level of service, I don't think I'll ever use another low-cost shared host ever again.
The domain support is excellent. As someone who develops web sites, it's nice to have several "root" directories for development purposes, or to show a functional demo to a client.
Gigapros is where your journey should start. I will be doing more post as time goes by so that you can see what Gigapros is really about. If something major happens that I think changes the above comments I will post.
Gigapros have been a solid experience overall for me. For simply hosting WordPress blogs that get a small amount of traffic, it does the job. Awesome support. They usually reply 10 minutes after you submit your ticket with a logical answer. Can't ask for more...
As you can tell, I can't say enough good things about Gigapros vps hosting. So, the main advantage of using their web hosting service is that I have never had real problems to solve, or if there appeared some problems, well-trained support staff always assisted me to get rid of them.
I needed a lot of additional help getting things sorted out as my last host organized things quite differently, but I can honestly say that I'm confident in the efficient, flexible, and powerful services available to our sites through Gigapros web host. My site has never been down. I have used their technical support many times. Highly recommend their hosting services!
Just my two cents. Gigapros have been a great hosting provider in the Usa from what I had before. Support is top notch! So many good features and 1-click scripts installer make it easy to work with them. I can even text a support and get answers pretty quickly. This web host also provides web development so they can even answer questions about your website. Their tech staff is helpful around the clock and prices are competitive.
Gigapros is amazing. Would recommend these guys to anyone.
It's easy to set up, paypal payments - mean that from Asia my payments are easily done.
With other hosts you end up on hold forever or talking to someone who reads a script off of a screen and tells you to re-start your computer. The guys with Gigapros are no nonsense and respond promptly both with follow-up emails and to any additional questions I'll throw at them. They've sent me error logs, done lots of digging and helped out with all kinds of problems I've had with wordpress installs and other issues.
Tickets are usually answered with 10 minutes of submission and their support staff is extremely obliging.
Overall excellent value.
I've never in my life had so much technical support. Gigapros is reliable option to deal with.
The whole concept of a company is making money, but their hosting seems to think otherwise. Customers comes first and money comes later.
Their knowledge base has enough information for someone like myself to get to grips with things, while their customer service is so good at times I almost feel spoilt, having always been fast in response and informative with problems being resolved in a short time.
Don't be fooled by the super cheap traps out there. Gigapros can be trusted.
I've been using shared hosting for some years now but lately found my sites were getting more and more sluggish, so I started looking around for a new host. After some research I signed up for Gigapros VPS hosting plan for one month to test them out. They did the backups and transfers until the old host finally made a good copy that was usable. They spent 2 days just to get my sites all moved and running correct.
The most cost efficient VPS provider on this planet.
They've handled every ticket quickly, and with the responses you'd want from the very start. I'll continue using them!
I switched to Gigapros after having enough of the downtime with my old hosts. From my time with them I have nothing but high praise indeed. They're support team just helped me out again tonight for the millionth time, so I figured I should write a review.
This host is simply superb. It's the first one who has my site up and running in no time, where I can define virtual directories myself, all in full trust and which really performs at high speed.
Very good web hosting. Great prices and great reliability.
I have been using Gigapros hosting for some time now and I'm more than impressed with the speed of my websites.
They always load fast and I live in Europe with dial-up. I did have one little moment of panic when my sites were off-line for a few minutes, but that was soon resolved and I was kept informed at all times about what was going on.
Their package prices also amazed me. They are worth every penny.
Gigapros makes me feel confident that my website is in good (and trusted) hands. I recommend them if you care about your online presence.
I have to say Gigapros is really good. Their tech support knows what they are doing and can solve issues fast.
Any questions I've had have been answered quickly. They've gone out of their way to help me even when the problem was my own lack of knowledge.
The service itself seems to be faster than other hosts I've used in the past.
The price is also pretty impressive, I like their free bonuses like free domain name, free website builder, etc.
I would highly recommend this web host.
Gigapros well exceeds expectations. Support has been outstanding. They go out of their way to help. I had a SQL/php slowness issue and service helped me resolve it very quickly. That was appreciated so much as I'm not a database person at all.
Their servers are so damn fast. Uptime is good and they offer nice free useful tools - great plus for them.
I would not hesitate to recommend Gigapros to anyone.
All i can say is that Gigapros team provide professional web hosting service along with money back guarantee and free trials.
Easy, straightforward domain setup. Very responsive customer service (support with a few minor setup glitches). They solve any problem and make you not worry about hosting issues at all. These guys are really experts and understand their area.
Prices are more than competitive!
I would recommend them to anyone and everyone looking for cheap and feature-rich hosting. I have already suggested Gigapros to two colleagues, though I am uncertain as to where they eventually settled on hosting their domains.
Love these guys. I've been with Gigapros for more than 8 months and have loved their hosting and service.
They are great - I had some initial troubles setting up/transferring from my old host but customer support was very helpful. They have a live chat feature that's very useful for real time problem solving.
The only thing I would change is to make the interface more user friendly when editing my Web sites.
And for what you get, the prices are fantastic.
Lots of features!
I'd like to thank Alex for his help in transferring our site to Gigapros servers. As you know, this can be a tricky process, but their competent and pleasant support had made all the difference. The site migration went seamlessly and it's working perfectly! This team met my expectations. Thanks!
This is an excellent host, which is well-priced and easy to work with. Really glad to deal with Gigapros.
Support is fast, efficient, friendly and understandable even for technical twits like I am! No complains about stupidity of the questions or late time (you know, several conversations went past midnight - great plus to their support service).
I'd like to add that the server uptime (99.99% uptime guarantee is true) and overall speed performance have been ok for me. Everything works.
They can be good for large and small companies as well as for individuals.
Excellent service, even on issues not directly related to hosting.
Website web hosting services built with high security, 99.99% uptime and 24x7 support. Rated #1 best host by over 50,000 clients worldwide!
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