I buy from Gilt since 2012, I remember in the past Gilt offered larger discounts, now most of the items are more expensive...
Such a bad experience with a gilt city deal I purchased. Would not refund! Terrible customer service. Groupon and LivingSocial are much better!
I was bought 9pices watches in jomoshopthe reason is trust it and good service and very good price for every one pice of watches.
Hi Qiang,
Thank you so much for your kind words and for taking the time to share them with us! We greatly appreciate your positive feedback your Gilt experience and your fabulous watches, as it is always good to see when our members are pleased with our products and services.
Wishing you and your loved ones a very Merry Christmas from everyone here at Gilt:)
Yours in style,
Maureen
#giltservice
I purchased a voucher from gilt city for a lobster boil for 2 for John Dorey's restaurant. When we arrived and got seated we were told that the lobster boil was no longer available. It was replace with a bouillabaisse to share which we did not want. The manager offered to credit us the amount we paid for the voucher toward our check. After the credit our bill was still $100 not including the tip. When I complained to Gilt City all they offered was a $10.00 credit to be used within 3 months. That offer was unacceptable considering the amount of money we spent. I have no intention of using the $10 because I don't think I will be patronizing them again.
Overview
Gilt City has a rating of 2.7 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gilt City most frequently mention and customer service. Gilt City ranks 6th among Flash Sales sites.
- Visit Website
- New York, NY, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rick,
Thank you for taking the time to share your feedback with us! I will certainly ensure this is passed on to the relevant team for further review.
Have a lovely evening.
Warm regards,
Maureen #giltservice