I ordered a violin for my husband(GV100 4/4) as a surprise. When it got to me the box was thin and banged up but the case had kept it safe. When I opened it the violin and case had glue on it, the rest was dirty, and the bow had a crack in it.
I'm very satisfied with the glarry guitar that I ordered. I received my order on time and in tact. Looks great, sounds better, nice and simple controls for a beginner.
I just wanted to say that I've never heard of this company before but my handicapped brother wanted to purchase a guitar through them Glarry music.
Because of him having limited use of his hands I ordered for him even being unfamiliar with Glarry music and recommended Amazon first he declined and wanted a specific guitar from Glarry music. I went on with the order but had typed in the email address in wrong not realizing that at the time. So I was wondering why he never received an email from the company so I tried calling but they texted me back an hour or two later. In the mean time I looking into this company and on Google they say that this company is a scam company and to stay away. Well that isn't true. They're a legitimate company and it seems that they're some haters out there. Anyhow for the price of the guitar we both were very happy with the quality of the great sounding guitar. Great prices great quality merchandise. Now they have us as new customers and are very happy with them. Don't believe the haters out there.
Thank you very much and I apologize for ever having doubts.
Wish Glarry Music great success in the future to come.
Sincerely, satisfied customer.
Totally ripped me off and won't give a refund! Item was never shipped and they refuse to communicate with me in any form. Persuing legal action against them to try and recover my money!
Do NOT order anything from Glarry music.com. Unless you want an enormous problem!
I received this guitar quickly and it was as described. There was a small issue that was taken care of immediately. I would make future purchases from Glarry music.
Purchased a Glarry f style mandolin case 7 days ago and it hasn't been shipped. Glarry says its a FedEx problem, and FedEx says Glarrys hasn't called them to pick it up yet, only a shipping label was created. Meantime, this item still sits in Glarrys warehouse and Glarry refuses to cancel my order and refund my purchase. Poor business practices and this will be my last purchase from this company. They don't stand behind their shipping promises and refuse to make good on their own problems. They got their money, so screw the customer. Places like this should be avoided. Buyer Beware!
After UPS delivered my Glarry Guitar to wrong address, then couldn't retrieve the guitar, I contacted Glarry and told them what happened. They did not hesitate in getting me a replacement shipped out to me. Will get my guitar, through FEDEX March 3rd.
I got a Glarry Burning fire style guitar 3-5 days later it shows up at my door. Lucky for me the box wasn't damaged ect. Out of the box it was beautiful black only thing I had to do was fix a crocked volume knob.When I played it tuned and played tuners.are ok but Ill replace them.The input jack is tight to get cable out its a stuggle but it will come out.The neck is best part of the guitar its thin flat and comfortable I absolutely love this guitar.I play it everyday when I see or look at it I want to grab it and play it.Ill defananly be buying a few more Glarrys a 170 style as well as there GTS(strats)in white black pickguard maple fretboard as well as a LT (Telecaster).
These are really good for what they are for beginners and modders.I love the neck on this guitar.There are no fret issues either on my guitar pickups sound good also.
So I purchase a 5 string banjo from glarry web site all their reviews on their site are 4 and 5 stars. But it's deceiving so on 4/2/2021 I buy banjo glarry sends confirmation on 4/3/2021 that item was shipped. On 4/5/2021 I check ups with tracking number that I received from glarry. States in route to ups facility. Ok good? No... on 4/7/2021 same message so I contact ups. They stated item has not been picked up yet that on 4/5/2021 and 4/06/2021 ups has tried to contact glarry with no answer to pickup item. So I write a review on Glarry web site and post it. Does it show up no. But I get a email from a manager of Glarry stating he was sorry for delay and to contact him directly. So I reply to him asking what is going on 2 days go by with no answer. I tried to call them as well and takes forever to get ahold of someone and when you do you get run around. I contacted ups today to file a claim and was told that Glarry has it set that I have to contact the shipper (Glarry) and they have to file claim... go figure. So they have it all figured out and bases covered. So I will be contacting my credit card company along with BBB for fraud. Never deal with this company.
My experience with Glarry has been outstanding until now. Clearly you shouldn't expect a 2 thousand Euro Original P-Bass, but after setting up the GP 4-string that I bought from Glarry for 88 Euros it plays unexpectedly and surprisingly well.
My name is Baron Anastis, I am a professional bass player and vocalist. From my 25-year-experience I rate Glarry with 5 stars simply because it's the best value for money in the market. A decorative guitar for the wall costs more but it doesn't play, Glarry instruments with a proper set up play quite pleasantly. Ideal for beginners & hobbyists, excellent for back up instruments, cheaper and much better than any instrument of this price range. Also ideal for anyone who wants to start working on instruments, luthiers in training and musicians who want to learn how to set up their own instruments.
Communication with Glarry so far has very basic, sometimes I feel like a lot of Google Translate has been involved, but it was always helpful.
My instrument arrived earlier than expected, fretwork was excellent, the neck needed a tiny bit of fine sanding, it was perfectly intonated, I had to raise the pick up significantly, but once it was properly set up it was excellent.
Answer: From what I saw about others' reviews, it seems that any problems were sincerely addressed, with satisfactory results. Apparently communications are good and customer oriented, with a desire to please any unhappy campers...
Glarry Music has a rating of 3.5 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Glarry Music ranks 8th among Instrument sites.