• Global Golf

Global Golf

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Overview

Global Golf has a rating of 1.9 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Global Golf most frequently mention customer service problems. Global Golf ranks 112th among Golf sites.

  • Service
    37
  • Value
    40
  • Shipping
    35
  • Returns
    22
  • Quality
    35
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
10
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How would you rate Global Golf?
Top Positive Review

“Better than ever expected”

JC F.
8/30/23

First time buyer from Globalgolf.com. Always a little skeptical about buying used golf equipment sight unseen, but my expectations were far exceeded when my Mizuno driver arrived. Excellent condition. Will say FedEx seemed to take much longer than expected to deliver but that is not Globalgolf's fault. I would not hesitate to buy from Globalgolf in the future as I believe they provide excellent value!

Top Critical Review

“Ripped off”

Alex K.
7/17/24

Traded in a TM Sim FW and a set of 7 TM M6s. Got a credit for the FW but not the iron set. 6 phone calls to customer service yielded nothing. Talk to Jan, Logan and chuck twice. All were friendly and said they would speak with the supervisor. Zero follow up. And when I checked for M6s on their website low and behold there were my irons don't deal with crooks

Reviews (77)

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customer service (32)
Thumbnail of user josefr19
Virginia
1 review
0 helpful votes
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April 28th, 2023

Fake discount codes sent out by them, a sustainability $1.99 charge at checkout? What are you doing for the planet exactly? "Recycling clubs"... Sell them at cost then. Just a crap company.

Service
Value
Shipping
Quality
Thumbnail of user robinb1070
Florida
1 review
0 helpful votes
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May 31st, 2022

I will never consider Global Golf. The newest commercial is an awful display of what our children do not need to see or hear. There is enough of the "F" word in our society already

Thumbnail of user mm1564
Canada
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

I am surprised by the reviews--the company must be taking these reviews seriously and trying to turn a new leaf. I purchased XXIO Driver, 3 Fairway wood and 3 Hybrid from it. The items were graded Very Good to Excellent. The two items that were graded Very Good were better than Excellent and looked like they had been used for less than a round. (I inspected them for any blemishes or marks--none to found, except for the normal golf ball mark on the faces which I polished off. The fairway wood graded Excellent still had the manufacturer's wrapping on the grip and looked brand new. I forgot to order the headcovers, so I phoned customer service and they gladly added it to the initial order, (I stilll had to pay for them) so that I wouldn't have to pay for shipping.

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Value
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Thumbnail of user ladym15
Pennsylvania
1 review
4 helpful votes
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February 12th, 2021

I received a 10.5 Taylormade SIM Max D driver. The site offered $50 off and free shipping! On time and Authentic! Had to write a review because the rating forced me to be skeptical..

Thumbnail of user jarmoh2
Finland
1 review
2 helpful votes
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July 3rd, 2020

Very long delivery time (23days), more than promised.
The seller didn't even apologize, but it was important to him that I remove the bad feedback on Ebay.

Thumbnail of user bobp449
South Carolina
1 review
2 helpful votes
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September 23rd, 2020

I ordered a 4 wood in mid July and now it is Sep 23 and no club - just get these automated replies that it is coming. Bull$#*!! I tried calling the online number - it was disconnected!

Thumbnail of user marks4179
Michigan
1 review
1 helpful vote
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October 10th, 2021

After deciding to try their U Try program, I was informed that the driver I wanted to try was no longer available. ( why was I allowed to order it if it wasn't in their inventory?)
My card was charged $529.99 even though they never even sent the driver. After 3 days my card was still showing the charge so I called and was assured it would be taken care of within 24 hours. Another call was made when it still was showing the charge, this time, assured it would be manually over ridden by a manager. 2 days later, nothing changed and the customer service rep tried saying rest assured, your card hasn't had the funds withdrawn yet. After explaining that my debit card was $529.99 short he told me he would look into it and send me an email by end of day. No email and a call to my debit card company to hear that they have yet to receive a release from Global Golf has me writing this review.
This is around my 4th purchase from them and the first time there had been an issue. It will be my last purchase or should I say last non purchase.

Thumbnail of user gregm916
Canada
1 review
1 helpful vote
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December 3rd, 2021

I am pleased with my purchase from Global Golf. I got my order earlier then said. I can say very happy, and will order from Global Golf again. Thank you.

Thumbnail of user georgeb955
Maine
1 review
3 helpful votes
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July 26th, 2020

SALESMAN TOLD ME MY CLUB WOULD BE SHIPPED THE NEXT DAY. WEEK LATER ALL I HAVE IS A TRACKING #. CUSTOMER SERVICE TELL ME THERE SHIPPING PARTNERS ARE SLOW BECAUSE OF COVID, AND THEY COULD NOT TELL ME WHEN IT WOULD BE SHIPPED. APPARENTLY THEY ARE SELLING THINGS THAT THEY DO NOT HAVE ON HAND. THIS DOES NOT WORK TOO GOOD FOR ME. THEY MUST HAVE KNOWN THAT IT WOULD NOT BE SHIPPED IN THE TIME FRAME THE SALES REP TOLD ME. BEWARE. I WILL NEVER BUY FROM THEM AGAIN.

Thumbnail of user edg170
Canada
1 review
3 helpful votes
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October 5th, 2020

I have ordered from Global Golf 3 times now, My used sim driver looked new, my new sim irons were great price, I ordered a shaft wrong, they fixed up credit fast. I will keep ordering from them.

Thumbnail of user kevinc1156
Texas
1 review
3 helpful votes
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September 8th, 2020

I purchased a certified used Scotty Cameron Special Select Squareback 2. The putter was sent to me without a head cover, even though it was clearly included in the product description. When I notified Global Golf, they apologized and I was told that they checked and did not see any in stock to send out. So, I could accept a $25 refund if I still wished to keep the club. The upshot is that they knew they did not have a head cover PRIOR to sending the club to me and there is no way to use the putter without the protection of the head cover. Obviously, if you know that you do not have part of the item purchased, don't send the club and send an email instead offering the choices. Then, in order to put their offer into perspective, EBay has a Scotty Cameron Special Select head cover for $52.19 so $25 is not even an appropriate refund. I would think that the appropriate path would be to make a more reasonable offer such that I could purchase a head cover from another vendor and have something for the aggravation. Now, I have to take my personal time to find packing for a golf club (as I believe that I disposed of the original packaging), pack the club, label it and drive to a FedEx location for return shipping. Most importantly, I don't have the club that I purchased and must now go to another vendor to get it (complete with the necessary and accompanying head cover). Their actions were deceptive and their follow up customer service was unreasonable.

Thumbnail of user markb4767
Michigan
1 review
2 helpful votes
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February 27th, 2023

First off I bought a set of Mizuno irons and was charged twice for them. STRIKE-1. I got my money back for the second charge. Today I get an email from you saying that your running a little behind schedule on shipping my order then I got an email saying my order is out of stock even though it was in stock when I ordered and paid for it. STRIKE-2. Then I call customer support and I was caller 16 and made it to number 6 85 MINUTES LATER and you hang up on me! Then I call back and I'm number 7 and make it to number (1) then I hear that person isnt available and to leave a message for the person at 233 after hearing you Understand My Time is valuable around 150 times But obviously you dont understand because I called back a 3rd time and was told the same thing! STRIKE-3! I'M DONE!

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Value
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Thumbnail of user ronalda306
Canada
1 review
2 helpful votes
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October 7th, 2020

Would not honor their return policies. Gave back store credit, and not a refund for returned defective products!

Thumbnail of user daytonl12
Tennessee
1 review
0 helpful votes
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June 23rd, 2021

DO NOT BUY FROM GLOBAL GOLF I ordered some taylormaid psi irons from them got them if my 9 iron had a hole in the grip my 8 iron club head fell off the 2nd time using them my 4 iron was bent I took them to get repaired asked for a refund they said they couldn't refund the money but if I want to send them back they would replace them well they don't carry the same clubs I have so now they said there is nothing they can do for me. They said they can get me different clubs of the same value but I got them on sale and they don't have anything I want all I want is my money back they can have the clubs back for all I care and they won't do it they said. Eva use my card is not on there website they can't give me one but when I look it up on the website my card info is in there! I do not recommend. They say they got golf pros working there and they know what they're doing apparently not if they can't see those clubs have problems then they need help

Products used:
Taylormaid psi irons

Service
Value
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Returns
Quality
Thumbnail of user grahamb218
Australia
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Constant emails sent message after message 6 weeks and no tracking no order details
I am utterly disgusted with this company

Tip for consumers:
stay away

Products used:
Still not arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user golferh
Arkansas
1 review
1 helpful vote
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April 25th, 2020

They guaranteed delivery on April 24 for an item ordered on April 20 and wasn't delived by them to the post office until April 24,
Their worse than a strip mall used car lot.

Thumbnail of user williame963
Mississippi
1 review
0 helpful votes
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November 15th, 2023

Would not give me accurate condition of clubs for sale and will not take questions. Questions are blocked. Dishonest retailer.

Tip for consumers:
Could not get Global Golf to give me accurate information to purchase the golf club.

Value
Quality
Thumbnail of user nicholasg273
Ohio
1 review
0 helpful votes
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April 16th, 2021

Took 5 seconds to take the money for my new iron set out of my account but 5 days to realize they didnt have it in stock. DO NOT BUY FROM GLOBAL GOLF THEY DONT DESERVE YOUR HARD EARNED MONEY

Tip for consumers:
Do not use GlobalGolf

Service
Value
Quality
Thumbnail of user johna2472
Alabama
1 review
3 helpful votes
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September 16th, 2020

Have ordered a promptly received 4 different used clubs over the past several months. The condition of the clubs each time exceeded my expectations.

Thumbnail of user timmothyc
Nebraska
5 reviews
25 helpful votes
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May 11th, 2011

I like this site, I have only ordered a 3 Wood but it was as advertised and shipping was not bad either. I have found this site to be authentic.

Thumbnail of user markb3124
Missouri
1 review
0 helpful votes
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June 21st, 2021

I received the clubs and were not as described or pictured. The clubs are 1 length and no toe insert as pictured in the ad.

Thumbnail of user bn78
Oklahoma
1 review
3 helpful votes
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August 2nd, 2020

Purchased a Wilson/Staff D300 driver, received a poorly made COUNTERFEIT CLUB. Never received a response from customer service! Cancelled credit card payment...

Thumbnail of user nicoleb1760
Canada
1 review
1 helpful vote
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December 4th, 2021
Verified purchase

Love my preowned taylormade spider ex #9 putter, it looks brand new. Would use this site again. Great experience.

Service
Value
Shipping
Quality
Thumbnail of user alainb39
Italy
1 review
0 helpful votes
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November 2nd, 2020

Ho ordinato scarpe 40,5 e mi arrivato 41,5, ho pagato a un prezzo indicato da loro e quando mi e arrivato ho dovuto pagare 20 euro in più al corriere per avere il paco... state attenti...

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