GlobalRose has a rating of 4.4 stars from 2,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
I ordered 100 white roses. The delivery was quick and easy. Flowers were packaged well. I think the flowers are well priced. However, I was a little disappointed that most of my flowers were already browning. I would say over half of them were not good enough for the bridal bouquet, so I just tried to hide them in the arrangements. Multiple heads fell off as I tried to arrange them. If I had ordered these for my wedding without giving them a test run first, I would have been pretty disappointed!
Flowers came on time, they were a little limp bc of being packed so tightly. We cut the bottoms off the stems and put them in water for our event the next day. Some of them didn't fully perk up but for the most part the flowers were good. I don't know if I would order from here again. I feel like for the price, I could have purchased from the store knowing what they were going to look like. Glad the order arrived on time though.
Dear Eliza,
We are very sorry that your order didn'tfully perk up and we wish you had contacted us as soon as you noticed the flowers started to droop on March 15 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
The way these are shipped is impeccable. They arrived right on time, 2 days before the wedding. I unwrapped them and immediately placed in buckets of water. They started to open and were just perfect for the Wedding day. I ordered 300 and not a single one was bruised or damaged in any way. Absolutely perfect!
Thank you for your kind words! We love our roses helped make your wedding day even more special. It's heartwarming that they arrived in perfect condition and you were happy with the order. Your feedback inspires us to keep delivering excellence!
Perfect! This is the second year that I have used Global rose for a school fundraiser. I have been perfectly pleased with both years! The flowers have arrived on time and in great shape. I will continue to do business with you.
That's wonderful! Thank you for choosing us for your fundraiser again. We're glad everything was as expected and look forward to serving you again!
My only feedback is I don't like seeing items on the homepage that are out of stock, it makes it confusing.
However, roses came in great condition and bloomed beautifully. Ordered on Thursday and they looked amazing on Saturday/Sunday for our event.
Thank you for your feedback and sorry if it was confusing. If you ever need assistance regarding this or have any questions, please don't hesitate to reach out, our team is at your service!
The roses were absolutely beautiful and arrived right on time. They were fresh, vibrant, and exactly as described. The packaging was well done, ensuring they stayed in perfect condition during delivery. I was impressed with the quality and prompt service. Overall, a fantastic experience, and I would definitely order again!
Thank you for sharing your experience! Your kind words brighten our day and we hope to provide you with great roses and service for a future occasion.
I ordered 100 of the "super premium" stems for my wife for Valentine's Day. I had a question about my order immediately upon placing it, and received a prompt, informative, and courteous reply. I also appreciated the detailed shipping updates. In our opinion, the roses themselves were just OK. The blooms at the top of the box were pretty banged up, and the a number of the other rose blossoms were slightly bruised. The roses are a range of sizes. Some are small and not what I would call a "super premium rose". However, a majority were a decent size. Whether they qualify as "super premium", well I suppose that is all relative... Overall, I think they are decent for the price and the fact they were shipped from South America, but I feel slightly disappointed given the large number of glowing reviews.
Dear Customer,
Thank you for sharing your feedback on your recent order. We're glad to hear you had a positive experience with our customer service and shipping updates.
However, we're sorry to hear the roses did not meet your expectations. To assist further, could you please send us pictures of the roses you received, especially the damaged blooms and any concerns you mentioned? This will help us investigate the issue and address it properly.
Please feel free to contact us directly at claims@globalrose.com, and we'll be happy to assist you further.
We appreciate your feedback and look forward to resolving this matter.
Best regards,
Claims department
I had to order flowers last minute for an event and found Global Rose online. Their pricing was fair and most importantly, the flowers could arrive on time (which they did).
The flowers I ordered were great quality, undamaged and just as pictured. I will definilty use them again for all my wholesale flower needs in the future.
So glad we could help with your flower needs! It's great that everything was what you expected and we appreciate your support. Looking forward to being part of your future events!
Very disappointing! Flowers were tiny,wilted and couldn't stand up in the vase. My husband has ordered flowers from you for years and these did not make the grade. It too 2 days in water for them to look like they were alive. We will have to rethink who our florist is going to be
Sorry to hear that this order didn't meet your expectations. We truly appreciate your loyalty over the years and regret that this experience was disappointing. Please know that a refund has been processed for your order. If there's anything else we can assist with, feel free to reach out!
I ordered two dozen roses of which about six had been smashed against the corrugated packaging material, which turned those a bit brown. The roses were much smaller than I had thought in size, as they were more like buds. I was still able to use the rest of them and those were nice.
Dear Robin,
Thank you for your feedback. We're sorry to hear that some of your roses were damaged during shipping. Flowers may arrive in bud form to ensure freshness and longevity, and they should open up beautifully with proper care.
If you have any concerns about the condition of the flowers, please feel free to reach out to us at claims@globalrose.com with pictures, and we'll be happy to assist. We appreciate your support and hope to serve you again in the future!
Best regards,
Customer Service Team
www.globalrose.com
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Answer: Global rose had the best prices I could find for bulk online flowers.
Dear Gabriella,
Thank you for your feedback! We're glad to hear the delivery process went smoothly, but we're sorry to learn that some of the roses did not meet your expectations.
We'd love the opportunity to assist you further. Please reach out to us via email so we can review your concerns and find the best resolution for you.
Best regards,
Customer Service Team
Global Rose