Overview
GlobalRose has a rating of 4.4 stars from 2,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
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The shipping was good for how far out I ordered them they gave updates when shipping process started; once i got my flowers i took them out packaging and began the bouquet making process most of the red roses i ordered were falling apart just from picking them up: not a full bud whatsoever, the yellow ones were better but the red ones also had flimsy bud heads and slouched over. ALL in all i would be very mindful about ordering through them if you want quality roses
The flowers arrived on time and in perfect condition. I think my only regret is not getting them 4 days before my party because they opened up so beautifully on that 4th day, but now I get to enjoy them for myself!
Thank you for your 5-star review. We're glad the flowers arrived in perfect condition and opened beautifully! For future orders, we always kindly recommend scheduling the delivery date 2-3 days before your event to give the blooms enough time to fully open. We appreciate your support and look forward to serving you again!
This is my second time getting roses from Global Rose, and once again, they are absolutely the most stunning blooms I've ever received! I told my husband that I ONLY want flowers from here lol. The delivery is super quick too! I love love love my roses. The photo shows them on day six!
Thank you for your review! It's wonderful to know they're lasting beautifully! We appreciate your support and look forward to delivering more stunning blooms in the future.
I had a great experience in ordering the roses. Lina was wonderful to work with. Sadly, the quality of the roses was not that great. Many wilted petals and they just don't look very fresh at all. Nothing better than week old roses from the grocery store. I immediately opened them and cut the bottom of the stems and got them in water, but it didn't help. We also didn't get the color variety as pictured. Too many white.
Dear Shanna, we're here to help and always at your service! We'll be sure to share your kind words with Lina and we appreciate your feedback.
The asters are fine. The rest of my order is mostly garbage. I had to run all over town and find floral in a pinch. These were for my niece's wedding and we are scrambling.
Dear Desa,
We're truly sorry to hear that your order did not meet expectations, especially for such an important occasion. That's certainly not the experience we aim to provide.
Please reach out to us at claims@globalrose. Com with your order details and any photos you may have so we can look into this further and make it right.
Thank you for your feedback — we take it seriously and are here to help.
Best regards,
Customer Service Team
Global Rose
Unfortunately, most of my roses were literally falling apart. They were very damaged upon opening my package. Some were rotted. I own a bouquet business so this was a loss for me during Valentine's season
Dear Chloe,
Thank you for your feedback, and we are deeply sorry to hear about the condition of the roses you received. We understand how critical this is, especially during the busy Valentine's season, and we sincerely apologize for the inconvenience caused to your bouquet business.
To assist you further, could you please contact us at claims@globalrose.com and provide pictures of the roses you received? This will help us investigate the issue and ensure that we address it properly.
We value your business and hope to resolve this matter to your satisfaction.
Best regards,
Claims department
They were almost dying- and so less petals. I am not very happy with my order. I was very excited about this. But It was just usable enough. Even the filling was like so less. Too expensive for the quality and quantity.
Sorry to hear that your order didn't meet expectations. We always strive for the best quality, and while we haven't received any claims regarding this, we truly appreciate your feedback. If there's anything we can assist with, feel free to reach out!
Fast delivery, good price but the roses didn't last as long as expected
Fast delivery, good price but the roses didn't last as long as expected
Fast delivery, good price but the roses didn't last as long as expected
Dear Diane,
Thank you for your feedback! We're glad to hear you were satisfied with the delivery speed and pricing.
Our roses are expected to last 7-10 days with proper care. If they did not meet this standard, please reach out to us at claims@globalrose.com so we can further assist you.
We appreciate your support and look forward to serving you again!
Best regards,
Global Rose Customer Service
www.globalrose.com
Follow us on Instagram!@globalrose
Overall, our flowers were very pretty. They did arrive very warm and thirsty. We had 16 rotten flowers that we couldn't use. I would say able 30% of the mums were very small, they looked like a differnt type of mum possible.
Dear Kim,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 24 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order, so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose. Com or through our live chat and speak with a live representative. Our team is at your service!
I overall liked how they did deliver my roses the date I choosed! However in total I did get like 75 rotten roses. Some came in a weird form but I worked with it. But you can't work with rotten roses.
Thank you for your feedback! We're sorry to hear about the condition of the roses. After investigating, we noted that your order was delivered on February 10th, but we didn't receive any claims from you. In the future, if you experience any issues with your order, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you. We'd love to resolve this for you!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we're sorry to hear about your experience with the red roses. Quality is our top priority, and we appreciate you bringing this to our attention. We are glad to know that our claims team has processed a refund for you, and we hope to have the opportunity to provide you with a better experience in the future!