• Globe Telecom

Globe Telecom

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Overview

Globe Telecom has a rating of 1.0 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Globe Telecom most frequently mention customer service, and worst isp problems. Globe Telecom ranks 216th among Mobile Applications sites.

  • Service
    15
  • Value
    13
  • Shipping
    12
  • Returns
    11
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
13
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How would you rate Globe Telecom?
Top Positive Review

“Its good but not excellent”

Marjorie S.
8/5/19

Globe is one of biggest network here in the Philippines... Sometimes cignal is good and excellent but sometimes poor.

Top Critical Review

“NEGATIVE STARS”

Deathkni g.
10/25/24

If I could give negative stars, I would like come on. People are paying for your service and you keep on disconnecting anytime of the day. People are busy and needs to do their work. While globe sits still and trolls people by cutting the internet for 10 mins just to continue it later on when their customers already suffered, money hungry people. So F**** STUPID.

Reviews (41)

Rating

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Thumbnail of user personale2
18 reviews
9 helpful votes
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January 3rd, 2023

Want to have your wifi connection hacked on a regular basis. Go with Globe wifi. Want to pay 200php a week for a portable wifi that cannot do p2p, sucker buy one of their portable modems. Worst ISP on the planet. I don't know maybe using an african drum would be better?
Constant connection blocking and other problems. Hacking is suspiciously like coming from their own staff. Their modems are unreliable and easily hacked. I have a pw to a router I don't own cuz there are multiple ways to get into their modems. Duterte threatened to shut globe down (master of threats, doer of little) he had so many complaints against globe. Have an issue? Wait for hours to see one of their "customer service" reps.- but they ARE good once you get one to wait on you. In fact their reps area about the only good think I can say about globe. I get it for almost free or I would never pay for globe nor sign one of the crappy contracts. Do not purchase their long distance loads, they will delete your unused load without warning if you don't reup your load within 60 days time. SWAG: stealing without a GUN.

Thumbnail of user lilic25
1 review
1 helpful vote
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July 12th, 2021

Just plain bad service!
Expensive plans yet $#*!ty service. It's daylight robbery. Better check other internet provider.

Service
Value
Shipping
Returns
Quality
Thumbnail of user daleb529
1 review
1 helpful vote
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January 21st, 2022

Worst ISP in the country. Customer service representatives in Chat are a bunch of liars and always make up excuses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rudolfp3
1 review
3 helpful votes
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June 8th, 2020

No option for line transfer through chat & phone call
Won't reply or call you back for requests through app and email. They just don't care

Thumbnail of user txmason1331
1 review
0 helpful votes
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October 9th, 2023

SD Fairview customer service is very unprofessional and does not do what they promised I've been waiting for my ESIM QR code for days and it is fully paid for! Lies are all I get!

Value
Shipping
Quality
Thumbnail of user biencaringaljr
1 review
0 helpful votes
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October 1st, 2023

Disappointing services disappointing services. Disappointing services disappointing services
Disappointing services disappointing services

Service
Thumbnail of user sharonm1481
1 review
1 helpful vote
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January 29th, 2021

Costumer service is practically non existence. Speed is poor. Compared to other asian countries it is by far the worst telecom.

Thumbnail of user lukaszc9
1 review
0 helpful votes
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February 3rd, 2023

We was buy ultra highspeed internet. 2x 25 Giga. The true result ist most time 1mbs max 2.5 mbs very very bad internet.

Thumbnail of user captainc1
3 reviews
28 helpful votes
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September 12th, 2017

Globe Internet Supplier is THE WORLDS WORST NOTHING BUT THIEVING SCAMMING BASTARDS i do not ever recommend anyone ever using this unreliable, thieving internet provider BAD service, when you prepayment for there internet service if you do not immediately log onto to there internet up to 20% of your prepayment will be robbed from you making you again pay to top up the money they took away from you so you can logon to there internet service, then once you have logged onto there internet you will then get told "Sorry No Service"? How the hell can Globe Internet Provider Philippines can get away with daylight robbery of it's customers? They let you prepay them, then let you log on to there 3 g service then once you log on Globe Internet then gives you no service? Where is The Duty of Care towards there customers? SHAME UPON YOU GLOBE INTERNET PROVIDER of TYE PHILIPPINES you are nothing but SCAMMERS a Totally DISHONEST COMPANY in any other part of the world the Government would have shut you down and thrown your Directors into Jail for what your doing to the People of The Philippines.

Thumbnail of user sayodjenny232
1 review
0 helpful votes
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August 27th, 2023

If ur thinking this net. Will Be usefulll.
Ur not wrong,cuz this is useful for making ur day depressed every time using it

Service
Value
Shipping
Returns
Quality
Thumbnail of user lokit2
1 review
0 helpful votes
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June 26th, 2021

ABSOLUTE TRASH TRASH TRASH TRASH TRASH TRASH TRASH. CANT EVEN OPEN GOOGLE. CANT EVEN LOAD VIDEOS THAT ARE AT THE MINIMUM QUALITY.

Products used:
Wifi

Service
Value
Shipping
Returns
Quality
Thumbnail of user fcamballa18
1 review
1 helpful vote
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December 19th, 2023

Sobrang sungit ng mga tao sobrang bagal pa parang di costumer kausap. Okey sana ang globe kaso kung ganito lagi makakausap mo.

Thumbnail of user jhoannam2
1 review
0 helpful votes
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January 19th, 2023

WAG KAYO MAG GOGLOBE MAGALING LANG PAG NANININGIL ANG BIBILIS MAGSITAWAG AT MAG BIGAY NG BILL WALA PA NAMANG ISANG BUWAN MAHIGIT PERO PAG NAGREREKLAMO NA MGA HINDI TUMATAWAG AT ANG HIHIRAP KONTAKIN

Service
Thumbnail of user kameym1
1 review
0 helpful votes
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November 17th, 2023

Mga putang ina niyo Globe mga gago kayo!

Service
Value
Shipping
Returns
Quality

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