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Gmail

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Overview

Gmail has a rating of 3.6 stars from 332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gmail most frequently mention email service, good quality, and webmail client. Gmail ranks 1st among Email sites.

  • Service
    85
  • Value
    79
  • Shipping
    57
  • Returns
    48
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
12
Neutral
0
Negative
6
View ratings trends
26
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Reviews (332)

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email service (22)
Thumbnail of user brianw35
Serbia
5 reviews
22 helpful votes
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June 19th, 2013

My absolute favorite of all webmail services available. It's easy to use, easy to get around and has a lot of free space for use and many, many options. One of most important things, for me, is opening multiple "new mail" windows inside one so I can multitask. I had some trouble recently, since someone was trying to hack into my account and I set the security to the highest level and I must say I'm impressed. It's connected to my phone now and I get a message if there are any suspicious activities going on. Great stuff! Will continue to use Gmail because you have to stick to what works :)

Date of experience: June 19, 2013

Thumbnail of user marialc
Bangladesh
2 reviews
11 helpful votes
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October 12th, 2014

Write your review to help others learn about this online businessGmail is the best webmail client out there. Finally, my inbox is organized thanks to threaded messages. The search is quick and works well (figures) and I'm able to track conversations much more easily than I ever have been able to before. Highly recommended!

Service
Quality

Date of experience: October 12, 2014

Thumbnail of user sharonk1544
Mississippi
2 reviews
0 helpful votes
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January 2nd, 2023

Please watch when shopping at Walmart. I just left there and they couldn't give me a receipt and charging food items as non perishable. I am not the first person this has happened to lately. I want my receipt to see if the charges are correct. Walmart is full of game so watch them when checking out

Products used:
Food

Service
Value
Quality

Date of experience: January 2, 2023

Thumbnail of user leog12
Serbia
24 reviews
81 helpful votes
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April 17th, 2013

The new look is more difficult to use and see, and the use of icons in place of words is confusing. It looks like you are concentrating more on cool graphics than functionality these days. I wish I could un-upgrade at this point, but it looks like I'm being forced into this so too bad.

It is also much slower. Is there more Java or something? I don't understand how it all works, but i can tell you that Google has lost the clean simplicity that made Gmail such a great find in the beginning. Please don't go too corporate on us... some of us have been here since the beginning and don't want to start disliking Google the way I now dislike Apple.

And now I have to be within a message to apply a label to it? It was very useful before to be able to 'check-mark' several messages and apply a label to multiple messages at the same time. That functionality is gone.

Date of experience: April 17, 2013

Thumbnail of user brets18
Oklahoma
1 review
0 helpful votes
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February 11th, 2017

Ordered socks, yes socks, on 1-19 and hopefully will get 5 out of 6 pair 2-14! You would think I ordered a custom Porsche! After each call and/or email I was told it was coming from another store... really? Do you not have socks in your whse? I ordered plain black socks, nothing special. Never got a return call although each time I called they said I would get a call with an update. Horrible service, will get from Amazon or a local store that I can trust in the future, not these clowns!

Date of experience: February 11, 2017

Thumbnail of user mmma2k1
Saudi Arabia
1 review
0 helpful votes
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October 12th, 2023

Very bad experience of life they are big cheaters will take very strict action coz they are playing with the money of customers without any reason cancelled the booking after payment please reach out me@ **************

Date of experience: October 12, 2023

Thumbnail of user barryb55
Maine
1 review
0 helpful votes
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March 1st, 2017

Regular scam $300 order it took a hour (way to fast)to land in customs and wanted $300 more, they got really aggressive telling me just send the $, what ivtold them you would not say to real customs, all a scam

Date of experience: March 1, 2017

Thumbnail of user kemio2
Nigeria
19 reviews
3 helpful votes
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January 18th, 2022

I love the services of gmail.com, they provide a great interface that separates spam messages, promotional messages from primary messages. That way, I know which messages to read first and which to ignore/delete. Great platform, please keep it up

Products used:
Email

Service
Value
Quality

Date of experience: January 18, 2022

Thumbnail of user josieherrera55
California
1 review
0 helpful votes
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August 17th, 2023

Their customer service is literally trash I switched from spectrum and have had so many issues they make plans with u then don't keep it in any notes and will literally just operate normal like it was ur fault 100 percent unreliable and idk I wish they could do their job better they only care for money honestly. If u say something keep ur word many u will have stars.

Service
Value
Quality

Date of experience: August 17, 2023

Thumbnail of user amandaj7
Michigan
3 reviews
16 helpful votes
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March 9th, 2012

I dislike google docs extremely as well as when you DL an attachment it automatically makes it a read only file. My other e-mail program does not do this and it makes editing files so much easier from my e-mail. Google docs for the lose.

Date of experience: March 9, 2012

Thumbnail of user andrewa41
Indonesia
3 reviews
7 helpful votes
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April 17th, 2015

Gmail is the best webmail client out there. Finally, my inbox is organized thanks to threaded messages. The search is quick and works well (figures) and I'm able to track conversations much more easily than I ever have been able to before.

Date of experience: April 16, 2015

Thumbnail of user michaell
75 reviews
472 helpful votes
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April 29th, 2007

Terrible, terrible email system - This is the worst email program I have ever seen. The interface is sloppy and confusing. All of the emails from one person are combined into one thread. But they're separate emails! I understand if some of the emails are related, but I don't want all of them together.

Secondly, there are no folders. There is no way of organizing my messages the way I like to organize them. I usually have folders set up for work, friends, etc. but it's just one big mess in Gmail. People say that the search works to alleviate this problem, but I have not found it to be any faster.

These issues, in combination with the privacy issues, make Gmail a terrible web-based email alternative. Much better is the new Yahoo! Mail beta, which functions just like Outlook, but via the web. It's got the slickest interface available (drag-and-drop, real-time sorting) and just added unlimited storage.

Date of experience: April 29, 2007

Thumbnail of user waynes79
Thailand
1 review
0 helpful votes
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May 11th, 2017

I would highly recommend the products you have sold me great quality great printing sizes are spot on as well. Very quick response time with emails sent to me from your company about the products i have bought with receipts and ongoing information about shipping and have always arrived to my address in excellent condition thanks guys your sincerely wayne seccombe

Date of experience: May 11, 2017

Thumbnail of user patrickg32
Ohio
8 reviews
8 helpful votes
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June 12th, 2017

I have stayed at the Hawthorne suites Dayton north several times they are racist the afternoon man goes out of to help blacks but screws whites if you are white middle age do not stay and idiot manager there are smarter chewing grass so much for being a diamond member stay with at the knights inn I'm sure there service would be better

Date of experience: June 12, 2017

Thumbnail of user ottog14
South Dakota
2 reviews
0 helpful votes
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May 22nd, 2017

I am so glad I was able to order Hungarian gulyas cream I use for cooking trough your company.It is an awesome paprika/tomato sauce(recommend for anybody cooking)! I got the order from Hungary in a short time, very reasonably priced! Free shipping!

Date of experience: May 22, 2017

Thumbnail of user jonathanc1078
Ireland
2 reviews
0 helpful votes
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October 10th, 2022

Rang up gotogate through the website and following instructions on the phone I spoke to a very helpful girl who sorted my issues out immediately and now I have a email confirmation and a booking number so a big thank you to her!

Service
Value

Date of experience: October 9, 2022

Thumbnail of user gerih12
Maryland
1 review
2 helpful votes
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November 8th, 2014

Basic Computer www.OnCrash.com

I am so enjoying the use of my computer since Geoffrey worked on it! It was totally blocked with virus etc. Excellent repair job. Very knowledgeable in computers and repair skills. I learned valuable info about owner a computer in today's world! Very friendly and wonderful to do business with. Very fair in cost of repair! Try him you'll like him!

Service
Value
Quality

Date of experience: November 8, 2014

Thumbnail of user stephanieh127
Iowa
1 review
0 helpful votes
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June 7th, 2017

You provide excellent products very good materials at very reasonable prices. This is not my first or my last order with your company. Whenever there has been a problem it has been taken care of quickly and with the utmost respect. The materials that you use I have bought the T-shirt are the nice soft cotton. I recommend your company to everybody I know. I am proud to be doing business with a company in the United States. Thank you for your dedication to your products and to your customers

Date of experience: June 7, 2017

Thumbnail of user skipz4
Minnesota
2 reviews
0 helpful votes
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May 2nd, 2023

The crew showed up on time and ready to work. They worked at least 10 hours a day and only took one meal break a day. They cleaned up at the end of each day and were very friendly, polite and explained everything that needed to be. When I said something was "good enough" they told that "no" it wasn't. Their name was on the line, and they wanted it to be done just right. When was the last time you had a contractor tell you that? We were kind of sad to see them finish up the job and head home.

Products used:
Removing 1,150 sq. ft. of old flooring and installing the same amount of Pergo Defense+ flooring. All prep work and installing 1/4 round and perimeter sealing.

Service
Value
Quality

Date of experience: May 1, 2023

Thumbnail of user monaa24
Texas
6 reviews
1 helpful vote
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February 11th, 2019

Does what I need it to. I like the separation of my mail. I catch very important mail if Im in a rush or I can check whats on sale under my Promo label. Spam detector is almost always on the mark. Its what I recommend to all my clients.

Date of experience: February 11, 2019

Thumbnail of user laurak1802
Virginia
1 review
0 helpful votes
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January 12th, 2024

Purchased all of my bathroom fixtures and tub from Quality Bath. No one could beat their prices and their customer service was impeccable. Akiva and Dina ensured that I had picked out all of the right pieces necessary for my remodel.

Date of experience: January 10, 2024

Thumbnail of user reneem49
Michigan
1 review
0 helpful votes
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February 2nd, 2017

Thank you so much to Michael for helping me with my very special valentine photo book. He walked me thru step by step of exactly which buttons to push, what I would see on the screen and what should appear next - is exactly how it showed up. He encouraged me to make each photo page background different to "spice" the book up even more. I wasn't sure what to put on the front cover and Michael worded and added the text appropriately. Thank you again for taking the time out to help me, he never rushed me or acted as if I was taking up too much of his time. I really appreciate your help!

Date of experience: February 2, 2017

Thumbnail of user joyp201
Saudi Arabia
4 reviews
0 helpful votes
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June 20th, 2023

Never ever buy Iphone 13, giving endless problems one after another. The repair shop person told me evry day 5-6 sets are coming with problems. I had to repair my Iphone 13 promax 3 times and now battery life had gone down. All this happened within 14 months from purchase

Service
Value
Quality

Date of experience: June 20, 2023

Thumbnail of user richardj5
GB
62 reviews
276 helpful votes
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September 4th, 2011

Gmail is a top-notch (probably the best) Web-based email service, featuring lightning-quick message retrieval and superior spam filtering, as well as many other useful tools. For example, it allows you to receive your emails elsewhere and can send emails as if coming from another address. If you opt for Basic HTML view, you'll encounter no ads at all. Otherwise you as the Gmail user may see inconspicuous text ads, but your recipients won't see ads in any case. The major downside is the lack of direct customer support; there is however an excellent help section and a forum.

For more, see my extensive review at http://notbarter.com/gmail2_.html.

Date of experience: September 4, 2011

Thumbnail of user charlesh2725
New York
1 review
0 helpful votes
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April 9th, 2023

I have two Mikita grinders that we needed for an important very profitable project. Of course the disc changing wrenches were both missing. I have a small company consisting of me and one other part time employee. Ereplacement parts.com came through like a champion marathon runner. The wrenches were delivered in 32 hours and we made the customer so happy they gave us a bonus check. Thanks ereplacementparts.com

Products used:
Disc changing wrenches for electric grinders.

Service
Value
Shipping
Quality

Date of experience: April 9, 2023

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