• Bookmark

    Gmail

Gmail

Write a Review

Overview

Gmail has a rating of 3.6 stars from 332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gmail most frequently mention email service, good quality, and webmail client. Gmail ranks 1st among Email sites.

  • Service
    85
  • Value
    79
  • Shipping
    57
  • Returns
    48
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
12
Neutral
0
Negative
6
View ratings trends
26
See all photos
How would you rate Gmail?

Reviews (332)

Rating

Timeframe

Other

Reviews that mention popular keywords

email service (22)
Thumbnail of user shirleydaniels474
Georgia
1 review
0 helpful votes
  • Send Message
August 10th, 2023

I purchase Maytag Washer Maxima MCT for the first 4yrs work good before the 5th year been having none stop problem. It's say 10 yr warranty only on what I will say minor not major thing happen you are responsible to get them to come out or you hire someone. Still out of money for something that should work at least seem like 8 to 10 years. Maytag use to be a good product don't know what happen. I purchase in 2021 this should not be. This is bad have read so many reviews.

Date of experience: August 10, 2023

Thumbnail of user sandyl19
Serbia
29 reviews
46 helpful votes
  • Send Message
April 17th, 2013

I switched to the new look. Not impressed. Just another look. Not really any WOW factor to it.

However, the new look does not work with the older version of IE on our computers at work. Administrative locks prevent us from updating IE to a new version. Had to switch back to the old look. If you force this transition to the new look, I will not be able to use Gmail at work and that creates problems for me and those who need to contact me in emergencies since I am not allowed to use my cell phone.

Please re-think this. I need to continue using Gmail with the older version of Explorer on my computer at work.

Date of experience: April 17, 2013

Thumbnail of user harryh43
Nevada
103 reviews
329 helpful votes
  • Send Message
April 30th, 2018

It's great that gmail integrates with my cell phone and all that, but really as an email interface it's kind of bulky. Folder and msg-contact handling interface is much more intuitive in Yahoo. I keep my gmail account only because I get one with my phone.

Date of experience: April 28, 2018

Thumbnail of user kellyr10
Philippines
6 reviews
8 helpful votes
  • Send Message
June 26th, 2012

Gmail is an essential tool for me because as writer, i also write posts in review sites like reviewsofwebsites.com so I need always to be online in gmail in case someone will contact me. I think most of the people nowadays have gmail account on their own for personal and business purposes. Just like myself, i use gmail in both personal and business matters.

Date of experience: June 26, 2012

Thumbnail of user garyh65
Virginia
3 reviews
9 helpful votes
  • Send Message
January 15th, 2015

Gmail! I love this so much, except the lack of text on the buttons. We should not have to hover the mouse over the new button icons to see what their function is - text is much more preferable. At least the option to retain this should be added.

Date of experience: January 14, 2015

Thumbnail of user ianr380
GB
1 review
0 helpful votes
  • Send Message
February 1st, 2023

After disappointing experience using another website it was a pleasure to deal with a tradesman who was knowledgeable and able to complete the work to a high standard, He appraised me of some issues with my roof (damp) of which I was unaware and deal with them preventing future issues

Products used:
Roofing materials

Service
Value
Quality

Date of experience: January 31, 2023

Thumbnail of user jefferyr
Philippines
4 reviews
13 helpful votes
  • Send Message
June 26th, 2012

Better than yahoo mail. I us this a lot to link accounts in different websites especially in a review site like reviewsofwebsites.com. Emails are immediately received and no delayed emails so far. And to give back to gmail, i posted this review to let others people know how it changed my life.

Date of experience: June 26, 2012

Thumbnail of user sreekanthv
India
1 review
1 helpful vote
  • Send Message
March 10th, 2016

I had very recently booked a ticket from makemytrip.
At the time of booking there was an offer on 2016 reward points.

On another ticket booking time(March 11,2016), I had select the wallet amount & it says only 5% of total amount (i. E 210/- out of 2016/-) is applicable at this time remaining points should be used for another booking & the expiry date of the rewards point will be on April 2016.

When I contacted them, I have been asked to book another tickets with in the expiry time of rewards.

Is it possible for common person to travel 4 to 5 times to redeem reward points withih 1 month...?

This is the worst site to book your tickets & the offer they offer is fully trap and fraud.
Better to try from other services

Date of experience: March 10, 2016

Thumbnail of user icognitor
Canada
1 review
0 helpful votes
  • Send Message
September 4th, 2021

Gmail is really bad. I got hacked repeatedly using it. It's been impossible to reach customer service. The visuals on the website are redundant, and stagnant, they should revamp, so many technical problems on Gmail weekly. For exemple, they randomly changed the visuals or settings and I could no longer attach files on my emails. It's been a disappointing and annoying experience with Gmail. Horrible would not recommand.

Service
Value
Shipping
Returns
Quality

Date of experience: September 4, 2021

Thumbnail of user anitap3
Serbia
23 reviews
37 helpful votes
  • Send Message
April 17th, 2013

I like the the new look overall - except the lack of text on the buttons. We should not have to hover the mouse over the new button icons to see what their function is - text is much more preferable. At least the option to retain this should be added.

Date of experience: April 17, 2013

Thumbnail of user josephb150
Arizona
16 reviews
51 helpful votes
  • Send Message
December 12th, 2018

Google forced the new Gmail on me. It will not finish loading. It starts loading and then freezes. Other people are having the same problem. Google will not let me use the old Gmail. Google has made using Gmail a negative experience. I am closing my Gmail accounts and switching to another email provider.

Date of experience: December 12, 2018

Thumbnail of user lloydg87
Washington
1 review
0 helpful votes
  • Send Message
August 16th, 2022

I ordered parts that the web site said were in stock. Not all The parts were not in stock and they took a week to tell me this. They had some of the parts but refused to send me what they had without charging me extra for shipping. 3 months later I got the items and one of the parts they sent was not what I ordered. I didn't bring up the problem because it's not worth the 3 months more waiting time to receive the correct item. I purchased it elsewhere instead and got the part in 3 days. I would not recommend spending your money here.

Tip for consumers:
Go to a different website.

Products used:
Compressor parts

Service
Value
Shipping
Returns
Quality

Date of experience: August 16, 2022

Thumbnail of user ryano34
Kansas
18 reviews
18 helpful votes
  • Send Message
September 15th, 2017

Google has a lot of apps and stuff but you get 15 gigabytes of data and there are other applications like google drive, docks, slides, sheets and google photos. Google has high security but maybe to high but it is a good company. I suggest you To make a google account.

Service
Value
Shipping
Returns
Quality

Date of experience: September 15, 2017

Thumbnail of user jamesp358
Wisconsin
5 reviews
17 helpful votes
  • Send Message
November 19th, 2017

I started having an issue with gmail the other day. I try to send a friend an email and she doesn't get it so I go through my sent messages and forward them to her for her to get them. I called custom service and they arguing that I have to pay for them to help. Why should I pay for a $#*! up on their end? When I asked to speak to a American they didn't have anyone.

Date of experience: November 19, 2017

Thumbnail of user scottr755
Ohio
40 reviews
51 helpful votes
  • Send Message
January 11th, 2020

I hate everything about Google but they have a solid email platform unfortunately, but they use it to collect everything they can about you and that's not acceptable to me! Gmail is easy to use and integrates better then any other webmail service and their app is good. You are sacrificing any right to privacy no matter what they claim though. I switched to privatemail.

Service
Value
Quality

Date of experience: January 10, 2020

Thumbnail of user kristiem215
New Jersey
1 review
0 helpful votes
  • Send Message
March 14th, 2024

Helps me enjoy promoting myself into a selling advertisement for my business as a sales associate and continuing my goal as a sales associate for many many years!

Products used:
Sticker.co

Service
Value
Shipping
Returns
Quality

Date of experience: March 13, 2024

Thumbnail of user mrx
Romania
3 reviews
9 helpful votes
  • Send Message
May 26th, 2011

I use Gmail service as my work mail account. The threads systematization is good for work mails only I consider. I tried to use this mail service as my personal box, but I failed in that, threads of personal e-mails got me really nerves.

Date of experience: May 26, 2011

Thumbnail of user kathyh89
Pennsylvania
5 reviews
6 helpful votes
  • Send Message
November 24th, 2016

I love having the google chrome. If you have any problems, google has help pages to help you to take care of any issues. I think they are the best. I never had any problems with my mail. And having a free browser is free. You cant complain.

Service
Quality

Date of experience: November 22, 2016

Thumbnail of user noela25
Philippines
7 reviews
14 helpful votes
  • Send Message
February 20th, 2017

I have used Gmail since it started. Even though it appears a little Dull & Boreing and needs a Cosmetic makeover, it never the less performs very well. It is safe and fast and has many useful concepts..

Date of experience: February 20, 2017

Thumbnail of user nguyenn13
New Hampshire
1 review
1 helpful vote
  • Send Message
October 2nd, 2018

I recently tried to sign into my gmail account, because I could not access my skype. I tried to sign in and I thought I forgot my password. I tried to do the recovery, turns out that my alternate email has been changed and I could not get the code to access my account. I tried to contact google and I tried talking to someone about it and they told me that the only way to recover my account is by doing the recovery online. They did not have a department for recovery and so I have ALL my contacts on skype and I cannot access it now. Now someone else is using my gmail account, with my contacts on there! Highly disappointed!

Date of experience: October 2, 2018

Thumbnail of user maggieb35
Wisconsin
1 review
0 helpful votes
  • Send Message
December 17th, 2016

I have to change my flight because the most the times you guys don't have to right airport close to my home, but any ways always I'm found anything right for me thanks you for you always are there for me

Date of experience: December 17, 2016

Thumbnail of user abanekgl
New Jersey
2 reviews
0 helpful votes
  • Send Message
February 4th, 2020

Melinda treated those people I saw her with good and I like that. And my dad like her and my dad's girl like her. And she cleaned up out there by the sheds. I saw her help a few people with there sheds. And she I saw her drive people to their sheds. And she explained how the business worked good. And she look good. I think she should get a raise.

Date of experience: February 3, 2020

Thumbnail of user dianem128
Florida
1 review
0 helpful votes
  • Send Message
June 21st, 2017

Thank you for all your help. We have found Hermy and are so happy he is back home safe. This is a great website to post a lost or found dog. Hopefully we will never have to again. But we will use this website again if need be.
Sincerely Diane

Date of experience: June 20, 2017

Thumbnail of user lindab27
California
2 reviews
4 helpful votes
  • Send Message
October 19th, 2011

I've had gmail for a few years now & knowing it's not connected to a service provider gives me some security if I need to change. I don't get spammed as my reg. Accts. --as far s this review I can't see what i'm typing, so that leaves little to be desired. I just did a lil trick I know pushing F11 & was able to see it. Hope this helps others. Now I do have one other off brand email company I like, it gives me 10 in one, filters, folders, pop -pull over' my yahoo email even. GMX.Com the only problem I've had with them is they refresh while your trying to read from the box below, but if you open the email to a tab you'll be ok. I can filter to have email from yahoo go into a specific folder or it's own. So it actually can accommodate many more emails all with one login. But my gmail so far is much simpler so i can be assured not to miss an important email from a friend that might get lost in spam otherwise.

Date of experience: October 19, 2011

Thumbnail of user ngocnguye
Maryland
1 review
0 helpful votes
  • Send Message
April 4th, 2023

It was my first time ordered from AW Bridal. I was a little nervous because I will wear the dress for my niece's wedding. AW Briday customer services are very helpful, friendly, and responsive. They had no problems for me to modify the measuments, which I was so grateful.
The Raja dress I received is exactly what I saw in the online picture. It has the exact color (yellow mustard) and nice materials, their craftmanship are excellent. It doesn't look cheap at all. I received lots of compliments about the dress. I am very happy.
Wanted to thank AW Bridal for doind such a good job.
I've ordered 2 more dresses for my daughters, she haven't received them yet. I will give an update when we receive the dresses.

Katherine

Date of experience: April 4, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.

Company Representative

Thumbnail of user googleb
Google B.
Typically does not respond to reviews

How do I know I can trust these reviews about Gmail?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Gmail?