• Gmail

Gmail

Write a Review

Overview

Gmail has a rating of 3.1 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gmail most frequently mention email service, good quality, and webmail client. Gmail ranks 1st among Email sites.

  • Service
    83
  • Value
    77
  • Shipping
    55
  • Returns
    46
  • Quality
    71

This company does not typically respond to reviews

Positive reviews (last 12 months): 65.4%
Positive
17
Neutral
1
Negative
8
26
See all photos
How would you rate Gmail?
Top Positive Review

“Quick and easy”

Steven d.
6/9/24

Was not sure at first and wasent sure if it was a scam but gave it a go and within less than 15 mins I was using my phone. Definitely will be using again.

Top Critical Review

“Paid for merchandise not delivered!”

John N.
11/3/24

Oct 30 order still not delivered. Ordered #D8570616VTBF has not been delivered. If out of stock please just credit full amount back to our credit card.

Reviews (331)

Rating

Timeframe

Other

Reviews that mention popular keywords

email service (22)
Thumbnail of user kathyh89
Pennsylvania
5 reviews
6 helpful votes
  • Send Message
November 24th, 2016

I love having the google chrome. If you have any problems, google has help pages to help you to take care of any issues. I think they are the best. I never had any problems with my mail. And having a free browser is free. You cant complain.

Service
Quality
Thumbnail of user noela25
Philippines
7 reviews
14 helpful votes
  • Send Message
February 20th, 2017

I have used Gmail since it started. Even though it appears a little Dull & Boreing and needs a Cosmetic makeover, it never the less performs very well. It is safe and fast and has many useful concepts..

Thumbnail of user nguyenn13
New Hampshire
1 review
1 helpful vote
  • Send Message
October 2nd, 2018

I recently tried to sign into my gmail account, because I could not access my skype. I tried to sign in and I thought I forgot my password. I tried to do the recovery, turns out that my alternate email has been changed and I could not get the code to access my account. I tried to contact google and I tried talking to someone about it and they told me that the only way to recover my account is by doing the recovery online. They did not have a department for recovery and so I have ALL my contacts on skype and I cannot access it now. Now someone else is using my gmail account, with my contacts on there! Highly disappointed!

Thumbnail of user abanekgl
New Jersey
2 reviews
0 helpful votes
  • Send Message
February 4th, 2020

Melinda treated those people I saw her with good and I like that. And my dad like her and my dad's girl like her. And she cleaned up out there by the sheds. I saw her help a few people with there sheds. And she I saw her drive people to their sheds. And she explained how the business worked good. And she look good. I think she should get a raise.

Thumbnail of user maggieb35
Wisconsin
1 review
0 helpful votes
  • Send Message
December 17th, 2016

I have to change my flight because the most the times you guys don't have to right airport close to my home, but any ways always I'm found anything right for me thanks you for you always are there for me

Thumbnail of user dianem128
Florida
1 review
0 helpful votes
  • Send Message
June 21st, 2017

Thank you for all your help. We have found Hermy and are so happy he is back home safe. This is a great website to post a lost or found dog. Hopefully we will never have to again. But we will use this website again if need be.
Sincerely Diane

Thumbnail of user rajankmr650
India
1 review
0 helpful votes
  • Send Message
February 23rd, 2024

Never trust this company and their employees,they make fake promises just to put u in trap and later deny when u bought the property

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindab27
California
2 reviews
4 helpful votes
  • Send Message
October 19th, 2011

I've had gmail for a few years now & knowing it's not connected to a service provider gives me some security if I need to change. I don't get spammed as my reg. Accts. --as far s this review I can't see what i'm typing, so that leaves little to be desired. I just did a lil trick I know pushing F11 & was able to see it. Hope this helps others. Now I do have one other off brand email company I like, it gives me 10 in one, filters, folders, pop -pull over' my yahoo email even. GMX.Com the only problem I've had with them is they refresh while your trying to read from the box below, but if you open the email to a tab you'll be ok. I can filter to have email from yahoo go into a specific folder or it's own. So it actually can accommodate many more emails all with one login. But my gmail so far is much simpler so i can be assured not to miss an important email from a friend that might get lost in spam otherwise.

Thumbnail of user ngocnguye
Maryland
1 review
0 helpful votes
  • Send Message
April 4th, 2023

It was my first time ordered from AW Bridal. I was a little nervous because I will wear the dress for my niece's wedding. AW Briday customer services are very helpful, friendly, and responsive. They had no problems for me to modify the measuments, which I was so grateful.
The Raja dress I received is exactly what I saw in the online picture. It has the exact color (yellow mustard) and nice materials, their craftmanship are excellent. It doesn't look cheap at all. I received lots of compliments about the dress. I am very happy.
Wanted to thank AW Bridal for doind such a good job.
I've ordered 2 more dresses for my daughters, she haven't received them yet. I will give an update when we receive the dresses.

Katherine

Thumbnail of user suhartos
Indonesia
22 reviews
49 helpful votes
  • Send Message
February 8th, 2016

A few weeks ago it was constantly asking to move to some other mail service they offer (?) and I hated it. I'm good with the usual service, so why move?
Also, i sometimes hate the grouping of the messages. It's great, but sometimes one message to one person is added to the sequence of the same messages to other people (if it's email marketing newsletters for example). I don't want these to be linked and I can't find the way to unlink them. May be i'm just not too bright, but i'm an average user, so i hope gmail can be adapted to the average users too.
Otherwise i love the security, the tabs, the customisation tools.

Thumbnail of user staceyd1
Oregon
3 reviews
7 helpful votes
  • Send Message
October 6th, 2011

Gmail is great, and better all the more for its acquisitions of sites like YouTube that give you immediate access with your login to the mail client. It's fast and easy to use, and the search feature makes need for actual folders, like in Yahoo! Mail, unnecessary. The improvements made on this free mail service have continued to enhance the overall experience of using Gmail, which I have been using since back when you had to get an invitation to have an account. It was the original web mail client with virtually an unlimited storage capacity, and had Google not made that part of the Gmail package, we'd all likely be, right now, in process of deciding what username to give our 20th or 30th 2MB max storage capacity Yahoo! Mail account. YAY Gmail!

Thumbnail of user treys4
Georgia
4 reviews
11 helpful votes
  • Send Message
March 24th, 2013

It is great there is nothing confusing about it. It has folders u just have to push the button that says INBOX and a nice amount of folders pop up. In my opinion it is very easy to operate. Ive been using it for the past 2yrs no crashing or bugging

Thumbnail of user mishaj
Japan
8 reviews
29 helpful votes
  • Send Message
August 22nd, 2011

Been using this site for years. Plus, once they found out that the email may be accesible under the patriot act, they encoded everything, even against themselves, so that no one is able to see your email. Truly google is watching out for us, unlike that jerk Zuckerberg over at lamebook

Thumbnail of user luisr20
India
5 reviews
6 helpful votes
  • Send Message
September 20th, 2014

The mail which has been used by the most of the people in the world. The reason is simple, compatible, user friendly like this we can say so many. S this can be used by even the illiterates especially for the illiterates who are doing business and are in a high position in the society are all also having the gmail mail Id's this itself shows us the compatible, userfriendliness of gmail.

Thumbnail of user fawnw
Illinois
1 review
1 helpful vote
  • Send Message
July 27th, 2015

I forgot my gmail ipassword, and it's impossible for me to get into my gmail account. What's the difference between making it impossible to get into your gmail account--because you don't remember your password--and just shutting it down? I can't keep going around in circles to get into my gmail.

Thumbnail of user shaynep4
Missouri
1 review
1 helpful vote
  • Send Message
August 25th, 2018

Customer support hung up on me and told me i had to pay him money to Get my acc back. I changed my recovery number an dhave a confirmation code that it was changed. It still has my old phone on file and never made the change. All my pictures, bussiness doc, everything were on Google. They stole all my information. Charged my cards now for apps i dont even use. Bank is filing fraud charges on google for me. Got my money back thanks to First community credit union. I have handed all my info over to the police and filed a report also have my call l9ogs always recorded on my bussiness phone.

Thumbnail of user latoshah15
Arkansas
1 review
0 helpful votes
  • Send Message
December 26th, 2022

This is a really different app to shope on. However I really like it. It two for the price of one as long as you find a friend to buy with you. It's kinda hard to understand at first but I cought on after just a few minutes. I would recommend this app to friends and family.

Thumbnail of user helenq11
North Carolina
1 review
0 helpful votes
  • Send Message
March 27th, 2017

*******@gmail scammed me out of $1,000. She is selling a 2003 silver Honda Accord 4 door for $1,000. Her story was she was being deployed and needed to sell the car before she leaves. She informed she was selling the car through Amazon. She may still have the car on the letgo website. Don't buy, you'll never get the car and you will never get your money back.

Thumbnail of user franka7
New York
10 reviews
14 helpful votes
  • Send Message
June 12th, 2012

Best mailing system ever. Yeah this is a system. Filter and lab features are awsome, and once you know how the priority inbox work, yo'll fell in love with this. Lab features are another spices in this tray... Simple Awesomeness.

Thumbnail of user daeyvonj
Colorado
2 reviews
0 helpful votes
  • Send Message
May 24th, 2017

I ordered my parts and I received them in a timely manner. Some products came same day if I ordered them in the morning, others came the next day. If I canceled an order they took care of it asap! I love shopping with phastek performance and well be doing business again shortly

Thumbnail of user richardn137
Nevada
2 reviews
0 helpful votes
  • Send Message
May 8th, 2018

It is okay when you use that on your phone or via webinterface. At the same time if you have email client and have it installed on your laptop - their security system will warn you several times and you will not get access untill you confirm that via web interface. Traveling - getting new IPs and every time you will have to go to the web interface to confirm. But when you have phone app you will never be asked.

Thumbnail of user keithh91
New York
1 review
0 helpful votes
  • Send Message
April 30th, 2017

I was very pleased with the item that I ordered from T spring, it came as promised and was of good quality. I was very happy, But there was a small problem with the order of which they were very glad to fix, and with that I'm very pleased, and would gladly order from them again. I would rate them a 5 on the scale, and would recomend them to anyone, Sincerely Keith Hall Jr.

Thumbnail of user teresah1016
GB
1 review
0 helpful votes
  • Send Message
August 26th, 2022

Having had a terrible experience with wecasa I wasn't optimistic but amazingly one company responded to my request and we're able to fulfil the request with a great cleaner at a reasonable price and excellent communication- clovercleaningltd.com

Products used:
Cleaning

Service
Value
Thumbnail of user brendaw88
Illinois
2 reviews
2 helpful votes
  • Send Message
March 9th, 2017

Beautiful choices. Nive quality. Good coupons. Great service. Need to advertise more because I accidentally found this site.bi am anxious to receive my comforter

Thumbnail of user js460
New Jersey
39 reviews
76 helpful votes
  • Send Message
August 8th, 2018

I wish there were some additional ways to filter my messages into tabs, rather than folders, but overall this is a good experience. I have a lot of storage space, and appreciate the free account.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.

Company Representative

Thumbnail of user googleb
Google B.
Typically does not respond to reviews

How do I know I can trust these reviews about Gmail?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Gmail?