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Gmail

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Overview

Gmail has a rating of 3.6 stars from 332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gmail most frequently mention email service, good quality, and webmail client. Gmail ranks 1st among Email sites.

  • Service
    85
  • Value
    79
  • Shipping
    57
  • Returns
    48
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
12
Neutral
0
Negative
6
View ratings trends
26
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Reviews (332)

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email service (22)
Thumbnail of user suhartos
Indonesia
22 reviews
49 helpful votes
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February 8th, 2016

A few weeks ago it was constantly asking to move to some other mail service they offer (?) and I hated it. I'm good with the usual service, so why move?
Also, i sometimes hate the grouping of the messages. It's great, but sometimes one message to one person is added to the sequence of the same messages to other people (if it's email marketing newsletters for example). I don't want these to be linked and I can't find the way to unlink them. May be i'm just not too bright, but i'm an average user, so i hope gmail can be adapted to the average users too.
Otherwise i love the security, the tabs, the customisation tools.

Date of experience: February 8, 2016

Thumbnail of user staceyd1
Oregon
3 reviews
7 helpful votes
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October 6th, 2011

Gmail is great, and better all the more for its acquisitions of sites like YouTube that give you immediate access with your login to the mail client. It's fast and easy to use, and the search feature makes need for actual folders, like in Yahoo! Mail, unnecessary. The improvements made on this free mail service have continued to enhance the overall experience of using Gmail, which I have been using since back when you had to get an invitation to have an account. It was the original web mail client with virtually an unlimited storage capacity, and had Google not made that part of the Gmail package, we'd all likely be, right now, in process of deciding what username to give our 20th or 30th 2MB max storage capacity Yahoo! Mail account. YAY Gmail!

Date of experience: October 6, 2011

Thumbnail of user treys4
Georgia
4 reviews
11 helpful votes
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March 24th, 2013

It is great there is nothing confusing about it. It has folders u just have to push the button that says INBOX and a nice amount of folders pop up. In my opinion it is very easy to operate. Ive been using it for the past 2yrs no crashing or bugging

Date of experience: March 24, 2013

Thumbnail of user mishaj
Japan
8 reviews
29 helpful votes
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August 22nd, 2011

Been using this site for years. Plus, once they found out that the email may be accesible under the patriot act, they encoded everything, even against themselves, so that no one is able to see your email. Truly google is watching out for us, unlike that jerk Zuckerberg over at lamebook

Date of experience: August 22, 2011

Thumbnail of user luisr20
India
5 reviews
6 helpful votes
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September 20th, 2014

The mail which has been used by the most of the people in the world. The reason is simple, compatible, user friendly like this we can say so many. S this can be used by even the illiterates especially for the illiterates who are doing business and are in a high position in the society are all also having the gmail mail Id's this itself shows us the compatible, userfriendliness of gmail.

Date of experience: September 20, 2014

Thumbnail of user fawnw
Illinois
1 review
1 helpful vote
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July 27th, 2015

I forgot my gmail ipassword, and it's impossible for me to get into my gmail account. What's the difference between making it impossible to get into your gmail account--because you don't remember your password--and just shutting it down? I can't keep going around in circles to get into my gmail.

Date of experience: July 27, 2015

Thumbnail of user shaynep4
Missouri
1 review
1 helpful vote
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August 25th, 2018

Customer support hung up on me and told me i had to pay him money to Get my acc back. I changed my recovery number an dhave a confirmation code that it was changed. It still has my old phone on file and never made the change. All my pictures, bussiness doc, everything were on Google. They stole all my information. Charged my cards now for apps i dont even use. Bank is filing fraud charges on google for me. Got my money back thanks to First community credit union. I have handed all my info over to the police and filed a report also have my call l9ogs always recorded on my bussiness phone.

Date of experience: August 25, 2018

Thumbnail of user sudarshanthatalst
Nepal
1 review
0 helpful votes
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June 11th, 2024

This is so amazing. It help to me and i will give you out of 5 because you are helping me. Thank you all of you. Please give me a registration code.

Tip for consumers:
Yes

Products used:
Ios

Service
Value
Shipping
Returns
Quality

Date of experience: June 11, 2024

Thumbnail of user latoshah15
Arkansas
1 review
0 helpful votes
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December 26th, 2022

This is a really different app to shope on. However I really like it. It two for the price of one as long as you find a friend to buy with you. It's kinda hard to understand at first but I cought on after just a few minutes. I would recommend this app to friends and family.

Date of experience: December 26, 2022

Thumbnail of user helenq11
North Carolina
1 review
0 helpful votes
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March 27th, 2017

*******@gmail scammed me out of $1,000. She is selling a 2003 silver Honda Accord 4 door for $1,000. Her story was she was being deployed and needed to sell the car before she leaves. She informed she was selling the car through Amazon. She may still have the car on the letgo website. Don't buy, you'll never get the car and you will never get your money back.

Date of experience: March 27, 2017

Thumbnail of user franka7
New York
10 reviews
14 helpful votes
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June 12th, 2012

Best mailing system ever. Yeah this is a system. Filter and lab features are awsome, and once you know how the priority inbox work, yo'll fell in love with this. Lab features are another spices in this tray... Simple Awesomeness.

Date of experience: June 12, 2012

Thumbnail of user daeyvonj
Colorado
2 reviews
0 helpful votes
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May 24th, 2017

I ordered my parts and I received them in a timely manner. Some products came same day if I ordered them in the morning, others came the next day. If I canceled an order they took care of it asap! I love shopping with phastek performance and well be doing business again shortly

Date of experience: May 24, 2017

Thumbnail of user richardn137
Nevada
2 reviews
0 helpful votes
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May 8th, 2018

It is okay when you use that on your phone or via webinterface. At the same time if you have email client and have it installed on your laptop - their security system will warn you several times and you will not get access untill you confirm that via web interface. Traveling - getting new IPs and every time you will have to go to the web interface to confirm. But when you have phone app you will never be asked.

Date of experience: May 8, 2018

Thumbnail of user keithh91
New York
1 review
0 helpful votes
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April 30th, 2017

I was very pleased with the item that I ordered from T spring, it came as promised and was of good quality. I was very happy, But there was a small problem with the order of which they were very glad to fix, and with that I'm very pleased, and would gladly order from them again. I would rate them a 5 on the scale, and would recomend them to anyone, Sincerely Keith Hall Jr.

Date of experience: April 30, 2017

Thumbnail of user teresah1016
GB
1 review
0 helpful votes
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August 26th, 2022

Having had a terrible experience with wecasa I wasn't optimistic but amazingly one company responded to my request and we're able to fulfil the request with a great cleaner at a reasonable price and excellent communication- clovercleaningltd.com

Products used:
Cleaning

Service
Value

Date of experience: August 26, 2022

Thumbnail of user emilyb241
Ohio
76 reviews
124 helpful votes
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August 8th, 2018

I wish there was an automatic organizer on it with more tabs because my spam and important emails collide and its hard to find things I need, but in general Gmail is pretty good.

Date of experience: August 8, 2018

Thumbnail of user brendaw88
Illinois
2 reviews
2 helpful votes
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March 9th, 2017

Beautiful choices. Nive quality. Good coupons. Great service. Need to advertise more because I accidentally found this site.bi am anxious to receive my comforter

Date of experience: March 9, 2017

Thumbnail of user mikeb1676
New Jersey
23 reviews
40 helpful votes
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October 16th, 2020

So many good email possibilities that actually protect your privacy and this is not one of them.
But Google doesn't care about this. After a year of being away I don't miss it at all.

Date of experience: October 16, 2020

Thumbnail of user js460
New Jersey
39 reviews
76 helpful votes
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August 8th, 2018

I wish there were some additional ways to filter my messages into tabs, rather than folders, but overall this is a good experience. I have a lot of storage space, and appreciate the free account.

Date of experience: August 7, 2018

Thumbnail of user barbaras28
Tennessee
7 reviews
19 helpful votes
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May 30th, 2012

I really don' t have a lot to add here other than for a free email service, gmail is about the best you are going to find. It does not go down that often and is reliable.

Date of experience: May 30, 2012

Thumbnail of user phild34
Tennessee
1 review
0 helpful votes
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October 16th, 2016

Spent over an hour and created several different accounts and still could not check the mail. I have never had such a problem with an email account. Went to yahoo and took me 5 minutes.

Date of experience: October 16, 2016

Thumbnail of user danielt6
Oregon
29 reviews
147 helpful votes
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June 23rd, 2011

Hands down one of the most feature rich email site (And they are constantly making it better). The spam filter is astounding in fact I don't know how they do it so well.

Date of experience: June 23, 2011

Thumbnail of user louiser76
France
1 review
0 helpful votes
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November 27th, 2018

I've been using gmail since I understood what a computer is. It is very easy to use and protects me from spam very effectively which is something not all email providers can do.

Date of experience: November 27, 2018

Thumbnail of user briang
11 reviews
64 helpful votes
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May 12th, 2007

Gmail is a "vanilla" email system. But I trust the privacy and information integrity of Google. - I have a number of email accounts with various hosts. But I use Google/Gmail the most. It does not have superior functionality, storage space or user interface, as compared to other email providers (such as Yahoo. In fact, I think most of the large, free email providers are relatively the same and have comparable features and benefits. They're all quite "vanilla" in my mind. However, I choose to use Gmail because it's a well-intentioned, progressive company; and I trust the integrity of Google to protect my sensitive information -- at least as much as I can "trust" any large corporation. Contrastingly, Yahoo has made some very questionable political decisions in the past (e.g., disclosure of user names/profiles to foreign governments, despite privacy "rights" of such individuals); and I personally question Yahoo's institutional willingness to keep my information confidential and secure, and fight for rights of users' privacy. So I prefer not to use Yahoo.

Date of experience: May 12, 2007

Thumbnail of user jackrabbett
New Hampshire
1 review
0 helpful votes
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August 14th, 2023

I made a return to their suite address over three weeks ago, haven't heard a word, return message or seen any credit to my account. What does this tell you.
Order #*******

Service
Value
Shipping
Returns
Quality

Date of experience: August 14, 2023

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