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Go-Parts has a rating of 4.6 stars from 595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery, and timely manner. Go-Parts ranks 17th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
1,144 reviews
I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install. Thank you for your speedy shipping!
Bad Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside. We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work. I'll be in contact for replacement or refund.
Shipping could have been quicker since I had to pay for it. It was easy to find the part I needed and at a great price
I was in need of a fuel tank and it came quicker than expected
Price and availability
Order on line is very easy and dependable but take a large risk to get the right part. Especially this time I got the wrong part
It is just like normal respond
Easy to respond when I am trying to search but very hard to tell by looking at the picture
Low price, fast ship, good part as expected. Thanks.
Fast response.
Quick and easy. Didn't get an initial shipping notification, but I got an email reply from go-parts quickly after my inquiry.
Found what I needed right away
I'm not too pleased with the service of the product that was delivered to me
This is the first response
Because they came up when I searched for the part
We are sorry that UPS damaged your item in transit to you. We look forward to receiving the photos we requested so that we can help get this corrected for you.
Experience has been good so far. Received the wrong part for my car. Yous have the part I need, used, which is fine..
Name came up under desired part.
I had to call a agent to verify apart the personwho help me was patient and very knowlegdeable the price was great and delivery was on time I would certainly order from them again
I purchased a passenger side mirror from Go-Parts for a 2006 Acura MDX. The mirror is distorted very bad it does not til down when the vehicle is put in reverse/
Overall great, however would of been better if one could track the shipment once it shipped
Price and availability of item
Ordered a brake light for my car and came in 5 days i did not recieve any shipping info but i got my part so im happy
I googled it and thy had my part tried amazon and they did not have my part
I received my mirror however upon install one of the screws broke off as i was tightening it into place. Never should have happened. Faulty screw.
Shipping was ridiculously expensive twice. The amount of part was. It wasn't a good experience.
My problem is that no one would ever call me back. Email was ok but sometimes you just need to talk to someone
Had my part promptly and was able to install same day delivered. Great response from customer service, and exceeded all expectations.
Fast delivery this is a very reliable place to order from. Will order from them again
Reviews were good so far
Product was just as advertised fit perfect and shipped quick. I will be using you guys again Thank you
Order delivered as expected with correct part………….
The part was exactly as described, arrived in a timely manner and was very reasonably priced! I will definitely be coming back for future part needs!
Easy to navigate website. Arrived promptly in good shape and fit perfectly.
Gain trust and grow your business with customer reviews.
Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.
For more than a decade, Go-Parts has worked diligently to provide high-quality replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Hello
We are very sorry that your tracking information did not reach you. Your order has been shipped via FedEx and it was delivered last December 5. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.
FedEx Tracking Number: 787261037245
Actual delivery: Tuesday 12/5/23 at 2:32 PM
https://www.fedex.com/fedextrack/?trknbr=787261037245&trkqual=12026~787261037245~FDEG