• Go-Parts

2024 CUSTOMER CHOICE AWARD

Go-Parts

Write a Review

Overview

Go-Parts has a rating of 4.6 stars from 595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery, and timely manner. Go-Parts ranks 17th among Auto Parts sites.

  • Service
    84

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 88.8%
Positive
332
Neutral
24
Negative
18

Instant Feedback

1,144 reviews

See all photos
How would you rate Go-Parts?
Top Positive Review

“Toyota 4-Runner front facia and turn signals.”

N. H.
9/12/24

I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install. Thank you for your speedy shipping!

Top Critical Review

“Not what I ordered”

Glen L.
10/15/24

Bad Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside. We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work. I'll be in contact for replacement or refund.

Reviews (595)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (48)
Thumbnail of user juanc1570
California
1 review
1 helpful vote
  • Send Message
April 11th, 2024
Verified purchase
• Updated review

I didn't receive an update on the tracking but the parts were delivered a week after I ordered them. Thank you for the fast delivery :) I really needed these parts.

Reason I chose this business:

You had my parts! Thank you so much

Service
Thank you so much!
April 3rd, 2024
Verified site experience
• Previous review

Thank you so much! I really needed these parts.

Reason I chose this business:

You had my parts! Thank you so much

Thumbnail of user shirleyj944
Michigan
1 review
0 helpful votes
  • Send Message
February 29th, 2024
Verified purchase

Fast shipping! It was packaged very well. However, there was a scuff mark on the top of the grille guard but a little black paint took care of it. Installation was not so easy.Front bumper had to be removed. All in all I am very pleased with it.

Thumbnail of user lloydh180
New York
1 review
1 helpful vote
  • Send Message
April 21st, 2024
Verified purchase

Quick and easy. When they arrived one was missing a red "lock". It's a small piece that I will have to duplicate somehow.

Reason I chose this business:

Google search

Thumbnail of user alanm963
Colorado
2 reviews
0 helpful votes
  • Send Message
February 19th, 2024
Verified purchase

Shipping was $25.00 and the part was only $18! Which is really not an issue, but other services offer better updates on the shipment and for $25.00, you would think from Ca. To Co. We'd be talking 3 days.

Thumbnail of user tracyd854
Texas
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

The folks at Go-Parts were great to deal with, however the bumper that I ordered was shipped folded in half and the painter is trying to remove the crease now. I may have wasted my money.

Thumbnail of user andyd408
Hawaii
1 review
1 helpful vote
  • Send Message
April 17th, 2024
Verified purchase

A horse broke the driver's side mirror off of my truck. I was able to replace it with a new one in just a few days.

Thumbnail of user cruzh36
Texas
1 review
1 helpful vote
  • Send Message
May 12th, 2024
Verified purchase

Can't believe we found this piece at this price, delivered quick, everything was great, good deal!

Thumbnail of user paymentc
Florida
1 review
1 helpful vote
  • Send Message
May 16th, 2024
Verified purchase

Delivered on time. Quality parts. Awesome experience

Thumbnail of user darrellr195
Minnesota
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

I ordered the wrong part, so I need help to return it.

Thumbnail of user johnd9207
Texas
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

Good customer service but shipping needs some work as my item came in very damaged, but got refunded full amount which I applaud them for!

Good quick responses

Service
Thumbnail of user johnk6104
New York
1 review
1 helpful vote
  • Send Message
May 15th, 2024
Verified purchase

No issues with purchase or part, just what I needed

Thumbnail of user agusting54
Georgia
1 review
1 helpful vote
  • Send Message
May 15th, 2024
Verified purchase

Parts arrived on time and were correct will happily buy from them again

Reason I chose this business:

Did internet research and found parts i needed

Thumbnail of user francesg563
New York
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

Easy to order, fast delivery and excellent customer service.

Reason I chose this business:

Had the bug deflector I was looking for

Service
Thumbnail of user carlosp433
Florida
2 reviews
1 helpful vote
  • Send Message
January 28th, 2024
Verified purchase

All went well no problems and the tail light arrived in good condition. I have two suggestions 1) I wish you would have sent me an email or a text message or something to let me know the product was on its way. 2) The delivery guy left the package outside the fence where anybody could have grabbed the box, I don't know if you have control over that particular problem but just a suggestion. Overall I'm very satisfied.

Reason I chose this business:

I've bought parts from Go-Parts before I'm a returning customer.

Thumbnail of user shaillyn
Wisconsin
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

The passanger mirror fit perfectly and was easy to install. It was packed well and looks almost identical to the original piece. Priced well and arrived within a few days.

Thumbnail of user tangeliap
Illinois
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Always a pleasure to do business with you. I have ordered before from you and sent the wrong part but I was still okay with the service.

Reason I chose this business:

Because you come through.

Thumbnail of user a.jamalc
New York
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I received my bumper cover folded in half and damaged. I will be returning the item

Reason I chose this business:

Online search

Service
Thumbnail of user laurencew79
Germany
1 review
1 helpful vote
  • Send Message
April 6th, 2024
Verified purchase

Very well-written website design and function. Very fast & easy. Immediate email verification of purchase.

Reason I chose this business:

About the only place to get the part I needed. Plus, my prior experience was also fast and easy.

Thumbnail of user kristinat163
Texas
1 review
1 helpful vote
  • Send Message
February 9th, 2024
Verified purchase

Bought a side door mirror with a camera for my Honda Civic and it fit amazingly. At first, I was skeptical because I wasn't sure if it was a good match even though my model was listed but once I received it and assembled everything it looks great! It was a very smooth transition from searching to checking out!

Reason I chose this business:

I was recommended by a friend who had also bought from the site. It was also the best price compared to most sites. It's definitely the mid-range of things. Not too expensive that breaks the bank but not too cheap where its sketchy if it will even work.

Thumbnail of user joelt304
Texas
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

Just got all the motor mounts and trans mounts in the car. Kit is really well built because everything fit perfectly. I didn't have to do any prying etc. It fit as well as factory. Very impressed... Great price...Thank you so much!

Reason I chose this business:

It's the only site that look like they had the accurate part for what I needed

Thumbnail of user jimi682
Maine
2 reviews
1 helpful vote
  • Send Message
May 7th, 2024
Verified purchase

Super easy. Drill down to your item, compare price to others, purchase, receive fast shipping.

Reason I chose this business:

Best price for my particular item.

Thumbnail of user sybill18
California
1 review
1 helpful vote
  • Send Message
February 6th, 2024
Verified purchase

It was great! It took 5 days from the day I ordered until I got my part. It was well packaged and I received exactly what I ordered. It was quickly installed in my car. Great to have my headlamp working and the pricing was fantastic. I have already recommended Go-Parts to others. I feel I can trust Go-parts. Great company.

Reason I chose this business:

Good parts, and great price.

Thumbnail of user ilans23
Ilan S.
Israel
1 review
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase

I received the part. Have not tried it yet.
You should attach a tracking # and send an email once part is shipped.

Thumbnail of user dand43
Go P. – Go-Parts Rep

We are sorry if the email we sent with your tracking information did not reach you, Unfortunately sometimes those do go to Spam folders. Thank you for letting us know that your order arrived. Have a great day.

Thumbnail of user paymentm6
Michigan
1 review
0 helpful votes
  • Send Message
March 15th, 2024
Verified purchase

No issues with part. Worked perfectly and met my needs.

I received no communication after my purchase confirmation. Part just showed up a few days later.

Thumbnail of user dand1460
Dan D. – Go-Parts Rep

We are sorry if our message did not reach you, maybe it ended up in your spam folder.
If there is anything we can help you with please let us know. Have a great day!

Thumbnail of user maxwellc67
Indiana
1 review
1 helpful vote
  • Send Message
March 23rd, 2024
Verified purchase

Saved money, reliable service, and I received the part days ahead from when I expected to. Ordered a side mirror for a Nissan Rogue and GoParts gave me a stress-free transaction

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.

Business History

For more than a decade, Go-Parts has worked diligently to provide high-quality replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.

Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!

Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.

Company Representative

Thumbnail of user dand43
Go P.
Typically responds within 3 days

How do I know I can trust these reviews about Go-Parts?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Go-Parts?