• Go-Parts

2024 CUSTOMER CHOICE AWARD

Go-Parts

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Overview

Go-Parts has a rating of 4.6 stars from 595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery, and timely manner. Go-Parts ranks 17th among Auto Parts sites.

  • Service
    84

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 88.8%
Positive
332
Neutral
24
Negative
18

Instant Feedback

1,144 reviews

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How would you rate Go-Parts?
Top Positive Review

“Toyota 4-Runner front facia and turn signals.”

N. H.
9/12/24

I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install. Thank you for your speedy shipping!

Top Critical Review

“Not what I ordered”

Glen L.
10/15/24

Bad Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside. We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work. I'll be in contact for replacement or refund.

Reviews (595)

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Reviews that mention popular keywords

customer service (48)
Thumbnail of user anthonyw1772
California
1 review
1 helpful vote
  • Send Message
January 26th, 2024
Verified purchase

Not ok. Said part is broke but put sale back up.also never told me about it knowing I need it.

Thumbnail of user patrickf884
Washington
1 review
1 helpful vote
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February 12th, 2024
Verified purchase

Order process was quick and easy. It arrived quickly and as ordered with a surprise.

Reason I chose this business:

After days and hours of searching, only place I found with confidence the correct parts.

Service
Thumbnail of user pato191
Arizona
1 review
0 helpful votes
  • Send Message
February 22nd, 2024
Verified purchase

Hi
The box was badly damaged but the mirror seems intact. We will see.

Thumbnail of user shannonk523
Wisconsin
1 review
1 helpful vote
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October 7th, 2023
Verified purchase

Came in a timely manner is what I needed. No updates on processing and shipping as told though. Still came though so can't complain.

Reason I chose this business:

Found tutorial online and link was in description

Thumbnail of user paymentk
Colorado
1 review
0 helpful votes
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January 13th, 2024
Verified purchase

Light was built with poor craftsmanship. I had to use some pieces from original headlamp. I have to do some alteration to fit.

Thumbnail of user meganf575
Minnesota
1 review
1 helpful vote
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January 2nd, 2024
Verified purchase

Recieved order in 2 separate shipments without receiving any shipment notifications. However recieved items in good condition

Thumbnail of user nickym60
Illinois
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

It got here really fast and it looks really good! Might order next time for sure when I need more stuff!

Reason I chose this business:

First thing that popped up on my search for the part

Thumbnail of user paymentw1
Florida
1 review
1 helpful vote
  • Send Message
December 7th, 2023
Verified purchase

I could have gotten it cheaper elsewhere but I paid a couple of dollars more a got it faster here.
Good part.

Thumbnail of user angelr620
New Mexico
1 review
1 helpful vote
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February 15th, 2024
Verified purchase

Easy to use website. I had no trouble finding and verifying my part.

Reason I chose this business:

The part I needed was available and ready to ship.

Service
Thumbnail of user wesleys285
Missouri
1 review
1 helpful vote
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November 12th, 2023
Verified purchase

I'm glad the houseing came with bulbs, that saved me an extra 40 bucks. That's what two headlight bulbs cost at oreilly.

Reason I chose this business:

Looked cheaper than rock auto so I thought I'd give it a try.

Thumbnail of user richarda2813
Washington
1 review
1 helpful vote
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February 13th, 2024
Verified purchase

I ordered a small part for my car. Arrived in a timely manner and exactly what I ordered

Reason I chose this business:

Found on line and took a chance. Glad I did. Will do more business in the future

Thumbnail of user williamm5926
Florida
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Great experience I can only find this part with with y'all. I will be checking with y'all for future parts needed

Thumbnail of user jamib79
Florida
1 review
1 helpful vote
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February 13th, 2024
Verified purchase

I received my part sooner than expected thank you all so much

Thumbnail of user howardr10
Canada
1 review
2 helpful votes
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May 21st, 2014
Verified purchase

I had a great experience with my orders to Go-parts.
Now only if you could send parts to Canada at a more reasonable rate that would be great!

Thumbnail of user dorothys1333
Texas
1 review
1 helpful vote
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October 23rd, 2023
Verified purchase

I ordered a passenger side mirror kit for my 2019 Nissan Kicks. It was high quality and I received my part in less than a week

Reason I chose this business:

Recommendation of a friend

Thumbnail of user richk160
Oregon
1 review
2 helpful votes
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June 16th, 2020

NO customer service none never got back to me I will never order anything from them again save your money and time Go somewhere else

Thumbnail of user dand43
Go P. – Go-Parts Rep

We are sorry if the reply email we sent you did not go to your inbox. Please check your spam folder as sometimes our messages go there. Please also note, sometimes we receive messages after the close of business on Friday and our customer service is closed over the weekends so we would have to respond Monday. I hope that the reply emails we sent are able to assist you.

Go-Parts

Thumbnail of user kennyd167
Florida
1 review
1 helpful vote
  • Send Message
February 6th, 2024
Verified purchase

So far so good. I had to return the item. It is on its way. Sent it out Wednesday

Service
Thumbnail of user travisk256
California
1 review
1 helpful vote
  • Send Message
February 9th, 2024
Verified purchase

Part was shipped sooner than expected. Excellent service

Reason I chose this business:

This was the only place that offered the part I needed and could be shipped in a reasonable amount of time

Thumbnail of user jamesg79
Illinois
1 review
11 helpful votes
  • Send Message
May 9th, 2014
Verified purchase

The replacement headlight I got for my Dakota was reasonably priced, fit properly and works great. I will soon be buying one for the other side.

Thumbnail of user marquadriank
Mississippi
1 review
1 helpful vote
  • Send Message
February 7th, 2024
Verified purchase

Wonderful. Would recommend to anyone. Service was wonderful and price was not too expensive.

Thumbnail of user tiaram
Pennsylvania
1 review
2 helpful votes
  • Send Message
May 16th, 2014
Verified purchase

Worse experience I've ever had. I would never order anything else from this company nor would I recommend it to anyone

Thumbnail of user michelel10
California
1 review
1 helpful vote
  • Send Message
May 18th, 2014
Verified purchase

I was impressed with this company, they had exactly what I was looking for at a very reasonable price. Thank you

Thumbnail of user jimmyp304
California
2 reviews
1 helpful vote
  • Send Message
October 30th, 2023
Verified purchase

There was no problem. Delivery was fast efficient and the order was completed exactly as I ordered it.

Reason I chose this business:

I chose go parts for the well put together website and the pricing the pricing.

Thumbnail of user brunoh64
Hawaii
1 review
1 helpful vote
  • Send Message
February 6th, 2024
Verified purchase

Very easy and quick great service and fast delivery

Thumbnail of user crystalh857
South Carolina
1 review
1 helpful vote
  • Send Message
February 6th, 2024
Verified purchase

Quick and easy
Packaging and product just as shown

Reason I chose this business:

Insurance Quote

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.

Business History

For more than a decade, Go-Parts has worked diligently to provide high-quality replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.

Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!

Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.

Company Representative

Thumbnail of user dand43
Go P.
Typically responds within 3 days

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