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Go-Parts has a rating of 4.6 stars from 595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery, and timely manner. Go-Parts ranks 17th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
1,144 reviews
I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install. Thank you for your speedy shipping!
Bad Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside. We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work. I'll be in contact for replacement or refund.
Excellent …….,.,,,,,, …………………………….excellent….great, good, thank you very much. Is this enough characters yet?
My part originally came in damaged. The customer service team (Aileen) was fantastic and prompt to provide a replacement.
Was told the parts were shipped on Tuesday, when according to shipping information they were not shipped till friday
Ordering was simple and easy. The part arrived in a timely manner and was in one piece. What more can you ask for.?
Very easy to navigate and the part came quickly! My brother is restoring my car and said Go Parts was his go to place.
Referred by my brother.
Ordered a tail light, easy to find on the site, easy checkout, quick delivery. Best of all it was half the price of a OEM part.
The service was excellent and the part was reasonable price keep up the good work. I will recommend this company to anyone.
Price was great parts came quick and were perfect, thanks guys
Cheapest price for the part i was looking for
Managed to get the OEM part for my car at a great price. Super fast service and shipping. Thanks!
You had the OEM part I needed for my car. My car is an older Nissan and it’s getting harder to get parts for it. Thanks!
I needed a side mirror for my car and the purchase was easy and the customer service person was very friendly.
I ordered on somewhat on a time crunch and Go-Parts delivered quickly!
Needed a part for my van and it was the cheapest!
Got recording when I called customer service. Did not have my calls returned. I also have not been credited for returned part.
Very stressful return the part and more say " say I order wrong part". That is not true. I order correct part you send wrong part
Terrible I have not received my part yet and i have no idea where it is may I please either have a refund or please locate where my part is thank you
To long to deliver parts. Unable to contact on phone line. Parts damaged when delivered. Still another 10 days to replace broken parts.
Part ordered. Part delivered promptly. Part fits. Part 1/4 cost of dealer quote. Who could ask for anything more!
Good service, and quick, right to the door delivery
Easy to use, good pricing, product delivered w/o issues. Thank you for making this on-line auto parts order with excellent customer service!
Item just as described. Timely shipping. Already installed the mirror, perfect fit. Good price. What more can I say.
I was completely satisfied. They delivered right on time and the parts worked beautifully. Would definitely order from them again.
I ordered the parts and it came earlier than expected.
My mechanic master recommended me.
Great Price, Easy Check out. Hopefully the rest of the process is as good. Thank You!
Price and apparently the correct part number as well
I was impressed with the quality of the material in this Toyota 2002 4Runner Passenger Head Lamp assembly
Your part had a glass lenses on the head light assembly!
First off, I should have never ordered from this company in the first place. I didn't do my usual research, and made a mistake. I ordered the Tow Hook Covers for my sister's 2013 BMW Convertible (328i). The cost for two w/ shipping and handling was abour $53.00. Upon receiving them, I immediately noticed they were not the correct size. They were also poorly made Asain knock- offs, and the same part is on AMAZON for $12.00 each. I didn't even open the package, re- checked my order to make sure I ordered the correct part (which I did), and had to pay return shipping. When received back at the vendor, my total credit was $33.00! They removed 25% restocking fee FOR SENDING ME THE WRONG PART! And I had to pay return shipping which was about $9.00. So, all in all, I paid a total of $62.00 and received $33.00 BACK for a part THEY GOT WRONG! My net loss: $29.00! GO- PARTS profit: $20.00 plus the cost of the returned parts, which they will resell! Quite a racket- One can make a comfortable living just sending out wrong parts, deducting 25% upon return, and then resell the SAME PIECE AGAIN to another "sucker."!
DO NOT BUY HERE! THERE ARE HUNDREDS OF BETTER CHOICES!
Gary Trezza
Tip for consumers:
There are hundreds of choices to purchase from in this field. Go- Parts is NOT one of them!
Products used:
BMW parts
Hello,
We are sorry that you are not happy. Unfortunately you ordered the incorrect item. The item you ordered is listed as fitting the sedan/wagon version of that BMW, but you have the convertible. Since the incorrect item was ordered, you would be responsible for the return shipping cost as is standard with all online purchases. No restocking fee was charged on your return. As the items that you ordered are what was sent, the original shipping cost is not refunded as is also standard with online purchases. Unfortunately we are not able to absorb the shipping costs for your mistake. If you would like help selecting the correct items in the future, please reach out to our customer support who will be able to assist you with avoiding ordering the incorrect item. Have a wonderful day.
Go-Parts
Gain trust and grow your business with customer reviews.
Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.
For more than a decade, Go-Parts has worked diligently to provide high-quality replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Hello,
We are sorry that you are not happy. The light you purchased states that it is for a Standard Cab Pickup + Extended Cab Pickup. You mentioned that you have 4 doors on that truck. That means that you have the Crew Cab. Unfortunately you ordered the incorrect item. A refund of the part price and taxes will be issued once we receive your return. Have a wonderful day.
Go-Parts