• Go-Parts

2024 CUSTOMER CHOICE AWARD

Go-Parts

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Overview

Go-Parts has a rating of 4.6 stars from 595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery, and timely manner. Go-Parts ranks 17th among Auto Parts sites.

  • Service
    84

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 88.8%
Positive
332
Neutral
24
Negative
18

Instant Feedback

1,144 reviews

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How would you rate Go-Parts?
Top Positive Review

“Toyota 4-Runner front facia and turn signals.”

N. H.
9/12/24

I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install. Thank you for your speedy shipping!

Top Critical Review

“Not what I ordered”

Glen L.
10/15/24

Bad Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside. We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work. I'll be in contact for replacement or refund.

Reviews (595)

Rating

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Other

Reviews that mention popular keywords

customer service (48)
Thumbnail of user rubenp190
Texas
1 review
1 helpful vote
  • Send Message
December 21st, 2023
Verified purchase

Found the right parts that I needed and they are very communicative about the delivery.

Reason I chose this business:

Online service

Thumbnail of user charless3628
Texas
1 review
1 helpful vote
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January 6th, 2024
Verified purchase

Thank you, order was correct and shipped quickly, exactly what I needed.

Reason I chose this business:

Recommend by friend

Thumbnail of user davidr6806
New York
1 review
0 helpful votes
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January 6th, 2024
Verified purchase

The item was folded making it difficult to deal with

Reason I chose this business:

Have ordered other items with great results so I thought I would try these

Thumbnail of user kellyk1462
Missouri
1 review
0 helpful votes
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January 6th, 2024
Verified purchase

Ordering was simple and easy. The item came fast. Within a couple days. Very happy.

Thumbnail of user alexanderz5
Florida
1 review
2 helpful votes
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May 22nd, 2014
Verified purchase

Never received my part and was never called back or contacted at all
Wish I could rate a 0 out of 5

Thumbnail of user williamf2411
Massachusetts
1 review
2 helpful votes
  • Send Message
October 27th, 2023
Verified purchase
• Updated review

Easy and quick…let's see how delivery goes… got them quick…fit right in…life is good…

Easy and quick…let's see how delivery goes…
October 18th, 2023
Verified site experience
• Previous review
Thumbnail of user ricku83
New York
1 review
0 helpful votes
  • Send Message
January 4th, 2024
Verified purchase

Product came in great shape and fits my vehicle perfectly.

Thumbnail of user kevinb3740
Florida
1 review
1 helpful vote
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January 2nd, 2024
Verified purchase

No specific comments. All good. The correct part was shipped, at a fair price. Thank you.

Thumbnail of user marko1405
Washington
1 review
1 helpful vote
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January 2nd, 2024
Verified purchase

Great! Didn't take long for delivery at all! Very pleased with my purchase.

Reason I chose this business:

Great prices

Thumbnail of user cherylw1599
Pennsylvania
1 review
1 helpful vote
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December 27th, 2023
Verified purchase

Fast service and it fit perfect. Everything lined up and I had no trouble putting it on

Thumbnail of user paymentf
Australia
1 review
1 helpful vote
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December 28th, 2023
Verified purchase

I received the same thing that the description says. Good quality.

Thumbnail of user toneyl9
Georgia
1 review
1 helpful vote
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December 31st, 2023
Verified purchase

Great job. Didn't know I'd have homework. Golly gee

Reason I chose this business:

Had what I need

Thumbnail of user paymentp1
Arizona
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

I need to set up a return I received the wrong starter

Couldn’t talk to an actual person

Reason I chose this business:

Cause of the price of the starter

Service
Thumbnail of user timp528
Florida
2 reviews
1 helpful vote
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December 28th, 2023
Verified purchase

Quick, easy, and secure. Far better prices than other car part sites.

Reason I chose this business:

Good selection and low prices.

Thumbnail of user alirezaq
Ohio
1 review
1 helpful vote
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November 10th, 2023
Verified purchase

I haven't opened my order yet, I don't need it now, but the price was high

Thumbnail of user ayadm1
New York
1 review
1 helpful vote
  • Send Message
December 22nd, 2023
Verified purchase

I received the item as it's described and shipping was fast. Thank you

Thumbnail of user nicks1655
California
1 review
1 helpful vote
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December 9th, 2023
Verified purchase

Order was correct and arrived the next day. Haven't ran the car enough to speak of the part itself.

Reason I chose this business:

Part availability and pricing.

Thumbnail of user raynardw5
Washington
1 review
1 helpful vote
  • Send Message
January 13th, 2024
Verified purchase
• Updated review

Took to long to come to my house
Took to long
Took to long

Was easy to look for and buy
December 9th, 2023
Verified site experience
• Previous review
Thumbnail of user payments
Virginia
2 reviews
1 helpful vote
  • Send Message
December 13th, 2023
Verified purchase

Great deal, great part, fast shipping! Thank you, This was a hard part to find other places.

Thumbnail of user pieterr12
Texas
1 review
1 helpful vote
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December 16th, 2023
Verified purchase

Good prices and quality shipping time!
Packaging was done very well

Reason I chose this business:

Best pricing

Thumbnail of user cherylc1881
Idaho
1 review
1 helpful vote
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December 15th, 2023
Verified purchase

Everything looks good. I haven't installed it yet.

Thumbnail of user vicj15
Pennsylvania
1 review
1 helpful vote
  • Send Message
November 23rd, 2023
Verified purchase

Great prices and very responsive to inquiries. Part arrived as promised and packaged well.

Very quick to reply and supplied the info I needed

Service
Thumbnail of user codyh19
Nevada
1 review
1 helpful vote
  • Send Message
May 12th, 2014
Verified purchase

I was happy with my purchase, it said instructions would be included but I found none.

Thumbnail of user duanev46
Georgia
1 review
1 helpful vote
  • Send Message
December 7th, 2023
Verified purchase

One of the few stores that have what your looking for

Reason I chose this business:

Needed something specific

Thumbnail of user oleksandrh3
New York
1 review
0 helpful votes
  • Send Message
November 28th, 2023
Verified purchase

The parcel arrived in New York in just over a week. In general, I'm pleased. Thank you.

I needed a tracking number and they provided it to me.

Service

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.

Business History

For more than a decade, Go-Parts has worked diligently to provide high-quality replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.

Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!

Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.

Company Representative

Thumbnail of user dand43
Go P.
Typically responds within 3 days

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