• Go-Parts

2024 CUSTOMER CHOICE AWARD

Go-Parts

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Overview

Go-Parts has a rating of 4.6 stars from 595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery, and timely manner. Go-Parts ranks 17th among Auto Parts sites.

  • Service
    84

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 88.8%
Positive
332
Neutral
24
Negative
18

Instant Feedback

1,144 reviews

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How would you rate Go-Parts?
Top Positive Review

“Toyota 4-Runner front facia and turn signals.”

N. H.
9/12/24

I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install. Thank you for your speedy shipping!

Top Critical Review

“Not what I ordered”

Glen L.
10/15/24

Bad Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside. We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work. I'll be in contact for replacement or refund.

Reviews (595)

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Reviews that mention popular keywords

customer service (48)
Thumbnail of user timmyb40
California
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Overall good experience. The only complaint was one of the parts was damaged during transport. I was lucky to be able to replace damage part with a piece from the old part.

Reason I chose this business:

Price was best I could find.

Thumbnail of user lindsayk191
Vermont
1 review
0 helpful votes
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April 21st, 2024
Verified purchase
• Updated review

My purchase came very quickly, but there were many scuffs on the oversized item I got. The company this site uses for shipping costs less than other sites ($14.99) and I assume it's because the care for the parts isn't there.

Reason I chose this business:

Price point for shipping

I was filling out my purchase and it just fully sent...
April 13th, 2024
Verified site experience
• Previous review

I was filling out my purchase and it just fully sent through. I didn't get to select any insurance on shipping etc...

Reason I chose this business:

Had what I needed.

Thumbnail of user natashas498
Illinois
1 review
1 helpful vote
  • Send Message
April 22nd, 2024
Verified purchase

Very easy I had a great experience ordering from your site. The only complaint was I had to email you for a tracking number. I know, I know I checked my junk/spam box before I emailed you to send it. Other than that great! I will order from you again if needed.

Reason I chose this business:

Only place that had my mirror.

Thumbnail of user samm1725
New Jersey
1 review
1 helpful vote
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June 17th, 2024
Verified purchase

The part I ordered was delivered quickly and as described. Good price as well.

Thumbnail of user ivanb283
Washington
1 review
1 helpful vote
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May 29th, 2024
Verified purchase

Ordered it and came as I saw it in the photos, fits just right no issues and replaced my broken one and really good price

Thumbnail of user kimop1
New Jersey
1 review
1 helpful vote
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June 16th, 2024
Verified purchase

Finding the part was easy. Prices were great. Shipping and delivery were simple and fast.

Reason I chose this business:

Price and availability

Thumbnail of user dawnw1011
Pennsylvania
1 review
1 helpful vote
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May 22nd, 2024
Verified purchase

Easily found my needed part. Excellent price. Capa certified part. It went on perfectly. No adjustment. Fit like original. Great. Thank you

Reason I chose this business:

Found on internet. Read some reviews. People were pleased. Has money back guarantee. No brainer

Thumbnail of user jaimid3
Hawaii
1 review
1 helpful vote
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April 15th, 2024
Verified purchase

The order shipped the next day and I received my order within 3 days all the way to Hawaii. The part was in new condition and was exactly what I ordered. Excellent experience and will use this company again to order if I need other car parts.

Reason I chose this business:

They had the part I needed that claimed they could get the part to me quickly and they delivered on that promise!

Thumbnail of user petera1496
California
1 review
1 helpful vote
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May 25th, 2024
Verified purchase

Quite easy and fast. Great price for my item too so YAY! Item arrived quickly and was the best price I found.

Thumbnail of user micheleh848
California
1 review
1 helpful vote
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June 13th, 2024
Verified purchase

Product was perfectly described. It was a perfect fit. Super fast shipping. Couldn't be happier.

Reason I chose this business:

Lowest price

Thumbnail of user yk67
Georgia
1 review
1 helpful vote
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October 31st, 2024
Verified purchase

N/a n/a n/a n/a n/a n/a n/a n/a
N/a n/a n/a n/a n/a n/a n/a n/a
N/a n/a n/a n/a n/a n/a n/a n/a

Thumbnail of user carlosi119
Washington
1 review
1 helpful vote
  • Send Message
September 28th, 2024
Verified purchase

Exactamente al ilustrado en la pagina. Buen empaque, piezas con sus labels

Reason I chose this business:

Venden exactamente a lo anunciado

Thumbnail of user amyh2660
Maryland
1 review
1 helpful vote
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June 6th, 2024
Verified purchase

Part arrived sooner than expected. Great customer service

Thumbnail of user glens321
Georgia
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Product was shipped and delivered in a timely manner. I bought two headlamp assemblies for our '97 528i. Both were by DEPO. The left unit was fine and installed perfectly. The right unit had issues. The headlamp adjustment height level (glass tube with bubble) looked different from the left hand unit level and would not work. No matter how far we adjusted it up or down, the bubble never moved toward center. Also, the socket for the two filament marker/turn lamp bulb was defective. The lamp (either filament) would never light. I took one of the sockets off one of the old headlamps and replaced the new socket with that and the lamps worked perfectly. I have pictures of the box labels (they are a little different), the level tubes and the "bad" market bulb socket.

Reason I chose this business:

Delivery and price.

Thumbnail of user laceyt47
New York
1 review
1 helpful vote
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June 2nd, 2024
Verified purchase

Ordering was easy. Shipped regularly. Replaced mirror in 5 minutes. You can do it, too, girls!

Thumbnail of user danielles1419
Indiana
1 review
1 helpful vote
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March 30th, 2024
Verified purchase

I ordered a part that an insurance co. Had located with you and ordered it. It ened up being the wrong part no any fault of Go-Parts.com, but when I put in my return request I got a response super quick with my RMA and return shipping label. If ever need anything from Go-Parts.com again I will for sure use you all!

Reason I chose this business:

Insurance Co. Located a part at Go-Parts.com

Thumbnail of user ml892
Washington
1 review
1 helpful vote
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May 30th, 2024
Verified purchase

Great shipping times. Parts came in separate orders a day apart. Everything arrived as expected.

Thumbnail of user bernardm297
Indiana
1 review
1 helpful vote
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April 17th, 2024
Verified purchase

Could have had a slightly more detailed description of the part I purchased but it was perfect and arrived fast and was the lowest price on the internet.

Reason I chose this business:

Price and availability of the part.

Thumbnail of user billyw492
New York
1 review
1 helpful vote
  • Send Message
May 8th, 2024
Verified purchase

Prices are responsible, easy to excess ordering information.ordering was easy, prices were fare, definitely a 5 star experience!

Reason I chose this business:

Saw your site today

Thumbnail of user henrys1035
Georgia
1 review
1 helpful vote
  • Send Message
April 26th, 2024
Verified purchase

The part I ordered was exactly as advertised. I had no problems installing it. And shipping came faster than expected

Reason I chose this business:

Other sites either didn’t have the part I needed or they were charging a lot. Go-Parts not only had the part there prices fit my price range.

Thumbnail of user oleksandrs42
Washington
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Everything that I ordered came well packed. I did not receive confirmation of shipment, I wrote to them, they answered me immediately and reset the delivery number

Service
Thumbnail of user williamd3365
Maine
2 reviews
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

I ordered a black cover came in gray. Frustrating! I paid more money for it to be painted black on your website.

Exactly what I was looking for
April 21st, 2024
Verified site experience
• Previous review
Thumbnail of user veronicag537
Georgia
1 review
1 helpful vote
  • Send Message
May 25th, 2024
Verified purchase

Received my order within 4 business days. Received the correct part.

Reason I chose this business:

While googling I found Go-Parts.

Thumbnail of user toufikf1
Massachusetts
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

On the label of this product says manual folding but this product doesn't fold at all

Reason I chose this business:

I just want to give it a try

Thumbnail of user davidw7690
Georgia
2 reviews
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase
• Updated review

My shopping experience to purchase the part was difficult, and it required me to intentionally falsify the year of my vehicle in order to purchase the part that did fit my year vehicle. The site had no parts for my vehicle model year, or the previous year, even though there were no material model changes during those 2 years. I had to declare my model year was 2022 instead of 2024 just to purchase it. However, once I ordered the part on a Sunday, I received it on Wednesday. GREAT SHIPPING LOGISTICS!

Reason I chose this business:

Go-Parts had the same price as everyone else, but had free shipping. Thank you for free shipping!

I'm giving 3, but it should probably be lower
April 3rd, 2024
Verified site experience
• Previous review

I'm giving 3, but it should probably be lower.
The part clearly fits a 2024 Hyundai Santa Cruz, but your site has no parts for 2023 or 2024 Hyundai brand at all. Even though 90% or more 2022 parts fit 2023 and 2024. The GoParts site data is very stale, I believe that is probably losing sales and revenue. This made me have to get "creative" just to place an order. Sheesh.

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.

Business History

For more than a decade, Go-Parts has worked diligently to provide high-quality replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.

Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!

Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.

Company Representative

Thumbnail of user dand43
Go P.
Typically responds within 3 days

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