Go-Parts

Though I didn't get a tracking email as stated upon purchase. It was definitely great that when I did contact Go-Parts, they were very prompt without having to give so much detail about my order. Sounds like they have a pretty great system for tracking each of their orders.

Very prompt. Professional. Knowledgeable.

Received part in a timely manner. They responded to my emails when I had questions. Good experience.

They answered my emails in a timely manner. Very pleased.

Great price and fast shipping would order again from them

Does not say how fast fast shipping is, would be nice to know how fast fast is for 20 dollar shipping fee.( overnight, 2 day etc.)

The parts arrived in a timely manner and were exactly as advertised! Thank you Go-Parts!

Not sure what Quality Control efforts you're making. Parts were rattling around inside the box. When I opened it, the reflector dome inside the lamp was completely dislodged from the internal part of the lamp.
Update: Was contacted by Customer Service and offered a replacement. I believe this company is doing well and has the right mindset on taking care of their customers' needs. Even though this situation is troubling on my part, I have faith they are taking great care of my replacement.

I had to replace the passenger side mirror on my daughter's car and after checking a million places this place was the best a Chevy dealer wanted over $480 for the mirror and I got it at this place for I believe $65.

I was able to find the part at your company that had been very hard to find. After ordering the part it arrived very quickly. It did the job.

So far my experience has been good the bumper cover had a slight crease in it because it was folded in half for shipment, I think I can get the crease out with a heat gun.

Great deal and good tail light! Thank you for fast shipping

Great job! Parts arrived faster than I expected considering I'm in Canada. Side mirror cam in perfect condition. Email correspondence was quick and effective.

Fast email response.

Shopping was quick and good, parts came on time, will order again

There were no options for any expidited delivery there was only 1 option, by the time I got it I didn't need it anymore because the dealer got it for me next day. When I called to cancle they said nope sorry too late

Too late to cancle but a week later the part shows up

Ordered a part, received the part and great follow-up emails.

I needed a bumper retainer for my car, as well as the little red pin that was shown in the picture because I broke both. The bumper retainer came but I did not see the red pin. I was disappointed with the lack of a red pin but the retainer itself worked perfectly.

Part was as described - packaged well - no complaints! Would use again

Quick helpful response

Ordered Jeep rear taillight assembly 9/23, arrived 9/29. Fits "OK", not a 100% perfect alignment, but considering it's a lower-cost (than OEM) aftermarket part, I'm satisfied. Only "downside" is there was no tracking info: delivered this AM, installed, still no tracking info when clicking on order # in confirmation e-mail. Never needed to contact company so, no harm, no foul. I'd consider them again.

Needed quick replacement after someone thought it would be fun to break in several trucks breaking out the rear windows at the Hotel we stayed at in Valdosta, Ga.
Window for my 2011 F-150 came in fast and was perfect match and fit.

Two parts ordered, one part delivered promptly. One email inquiry re: part #2 went unanswered. 2 phone calls, days apart, a live human@ Go-Parts promised to call us same day w/ "status". Call never came.
This is a business truck and can't be operated on Indiana roads w/o a headlight. We have to get it back in service. Bottom line: ordered the part elsewhere and via email asked Go-Parts cancel the headlight part of the order and to credit our card for that part.
Will report on the "credit" at a later date.

I ordered two parts on Monday evening, one of which I desperately needed. The price was great, and it said that if in stock it typically ships same business day, so I figured it would ship out on Tuesday. On Thursday, I checked and no shipping or tracking information. I called and had to leave a message. I did not get a return call, but I checked on Friday, and they finally shipped the part. I probably still won't get it until early next week, which is a huge inconvenience. I needed it repaired by Monday, and that isn't going to happen now. After this experience, I would rather pay a little more to get my parts quicker.

The part was exactly what I needed. A friend put it in for me, and it works perfectly. Quick service receiving the part also.

Can never talk to a person... leave message and no return call... still waiting on my other cooling fan... they get money the same or next day from our bank... and part may arrive after a week or maybe two... As much as they charge for shipping I would think the part would get here sooner.

Ordered the right part -- sent the wrong part -- can't get a response from them in order to return the part (which cost $150.00)
Will NEVER order from these guys again.
It seems to me if you are in business you would at least answer the phone to help solve a problem created by your business. I am out money and have a part I can't use. I have left several messages and they still haven't returned any of them! Going on three weeks now!