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GoFundMe has a rating of 2.7 stars from 507 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GoFundMe most frequently mention freedom convoy, canadian truckers, and political pressure problems. GoFundMe ranks 1st among Crowd Funding sites.
Easy to use and effective. If i had one suggestion it would be that campaigns
Get access to GoFundMe clients and not have to solely rely on circle of friends.
Date of experience: September 17, 2018
GoFundMe helped me raise the funds needed for Evan's procedure. They were great. People were quick to respond and it was heart warming. It relieved stress on me as well.
Date of experience: September 21, 2018
In December 2022 I made a donation to a go fund me webpage that was taken down within that week it was posted.
It has been an ongoing headache with my bank because gofundme doesn't have a way to contact them except by email.
They will hold onto your money and collect interest on it. I haven't donated to a gofundme before but know of others that had in which it was for a good cause.
I've gone three times round and round with my bank because they continue to charge me and trying to keep the money on a page that was taken down.
I submitted documents to my personal bank and only for them to reverse it to try to give it back to them.
I will never ever ever make any contributions to such a website like this ever again because it's not going to who it supposed to be going to and when you try to get your money back they take forever to respond back via the email.
Shame on you go fund me for the way that you do business and eventually you'll be shut down because everything you're doing is a scam.
Tip for consumers:
Be wise before you make a donation to such a site like go fund me they are scammers and they will hold onto your money so that they can collect interest on it.
Good luck trying to get your money back!
Date of experience: March 5, 2023
When trying to set up a nonprofit, we were required to set up a PayPal Charity account and working with their customer service team and PayPal's, it was such a cluster it was not worth the time and effort and we never resolved the issue. After that, we will not recommend Gofundme or PayPal and dont feel either is a credible or trustworthy site.
Tip for consumers:
Be aware before you start that you will need to download your identification information like state issued ID or passport and if you're not comfortable with providing that to an outside source, don't start the registration.
Date of experience: July 25, 2022
Over $10 million dollars were contributed to Freedom Convoy 2022 and GoFundMe wrongfully decided to not pay out because Trudeau very falsely claimed this was a "terrorist group", labelling hundreds of thousands of supporting Canadians and others as "terrorists". GoFundMe caved to an oppressive government. The good news is that a Christian based, honest group is now receiving and dispersing funds: GiveSendGo.
Tip for consumers:
Go to an honest group: GiveSendGo for the same kind of setup
Products used:
Donation
Date of experience: February 5, 2022
This has been the worst fundraising experience than I have ever had the most complicated to try and get the funds that you've raised and for a charity they take a percentage of your money which is not right and I recommend nobody ever uses GoFundMe again the worst experience I've ever had in my life I think it needs to be closed down for good
Date of experience: June 14, 2023
I entered an incorrect amount on a Go Fund Me site, and the customer service staff was awesome with their response. They made it easy to correct the problem, and followed up to make sure I was happy.
Date of experience: September 18, 2018
I herd what you people did to the truckers. Stealing 3.5million dollars from them. That money was to feed them, their families, gas, hotels if needed. I WILL NEVER GIVE MONEY THROUGH YOUR SERVICES. Fear you will steal that money too. I will tell everyone I know about what you did to our truckers. Shame on you and may GOD have mercy on your soles when you meet him. Scratch that, there is a door in hell with your name on it. Curious what did the corrupt democrats promise you to steal from our hard working truckers?
Date of experience: January 27, 2022
She helped me write the request and added somethings that made it sound alot better although it hasn't produced any funds yet I'm still happy with her help
Date of experience: September 16, 2018
Stealing over 10 million raised for peaceful protests, then only releasing 1 million. Guessing they took a payout from the Canadian liberals. Sad to see dirty backstabbers.
Date of experience: February 4, 2022
Donated fifty dollars to what i thought was a good cause...and go fund me added an additional seven fifty.and did not asy anything about that added amount... never again...
Tip for consumers:
be aware of the additional hidden charges and fees associated with your donation
Date of experience: January 4, 2023
When I need to quickly change course on our fundraising efforts Taleen was quick to respond and very thoughtful in her support throughout. I would most certainly work with the company again.
Date of experience: September 14, 2018
I was having a little trouble getting the funds from my go fund me account. After seeking help I received great customer service and a resolution to my problem.
Date of experience: September 13, 2018
It is my first time using A Go fund me and they have been wonderful about getting back to me and refunding money I Made a mistake and added a tip, they refunded it the next day, I would absolutely Use them again Thank you for everything
Date of experience: September 18, 2018
They stole 10 million from truckers in Canada! And won't return their money to donors, said going to send to charities! But won't disclose the charities! Joke! Stay away!
Date of experience: February 5, 2022
Go Fund Me is great for BLM and Antifa issues - kinda like Kamala Harris bonding arrested felons out so they could destroy more property and injure more people - but let a decent law abiding US citizen get into trouble for protecting his family and property and Go Fund Me just abandons him. Go Fund Me, you and your lying Demo-Nazi friends in the white house and the congress can kiss my damn $#*!.
Date of experience: February 10, 2023
Do not use ur money to donate to anything relating to GFM they r thieves takes ur money n doesnt give it to the fundraiser u donate to... use givesendgo they are much more reliable and actually put ur money to the fundraiser u want! Never never using or donating to gofundme ever again. I hope u go bankrupt and close down u liars n theives
Date of experience: April 15, 2022
We were planning as authors to participate and see the production of my book Magical Earth Secrets -"Majical Rainbow" at the Kanazawabunko Festival and join our friend for the 50th Anniversary of Asaba Art school. The support from friends and Go Fund me will help this dream be a reality. Thanks again
Date of experience: September 7, 2018
Do yourself a favour, find a different platform. They won't give you the money raised if they don't like your cause. Total cancel culture. They deserve to be canceled. Theifs, crooks, con-artists.
Tip for consumers:
Find another platform
Products used:
GoFundMe for the Truckers Convoy
Date of experience: February 7, 2022
Go fund me stole 10 million from truckers in Canada peacefully protesting for basic human rights! Shame of you! I will beer use go fund me ever again!
Tip for consumers:
Don't use it they are thiefs
Products used:
All
Date of experience: February 4, 2022
I had a question, and within moments of sending the question in, the problem was fixed! I am honestly not quite sure what the process was that needed fixing, but it works now, so I'm happy!
Date of experience: September 7, 2018
I am very disappointed in GO FUND ME because of the cancellation of the convoy 2022. Canadians are proud and peacefull human beings and its very sad to see that go fund me was corrupt by the Canadian goverment.
Date of experience: February 4, 2022
I recently started a GoFundMe campaign to "Help John Brennon Fight Back." Although there was little interest in the campaign the GoFundMe customer service staff did everything possible to assist me with ideas on how to promote the campaign to the widest audience. When I decided that the interest just wasn't there they assisted me in expeditiously refunding the contributions I did receive, in full, to the original donors. I have nothing but good things to say about my GoFundMe experience.
Date of experience: August 31, 2018
Thankyou for your great platform. It is so easy to use, even for a degenerate like me.
Customer service is second to none, and I never had any problems getting help if I needed it.
Date of experience: September 19, 2018
They have been there for me as frequently as ten times in a 24-hour cycle. Their responses have been very helpful and they always leave me a link. I love 'em.
Date of experience: September 20, 2018
GoFundMe is the #1 and most trusted free platform for personal fundraising. Over $5 billion raised by millions of people.
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