GoFundMe

Despicable... To just take donors money and do what GoFundMe wants, not what the donors want. They need to make things right for these hard working people.

After I closed my account, I discovered there was also a summary that I wanted removed. I called GoFundMe's customer service and in less than five minutes their representative, Kas, solved my issue. I used to be a customer service representative and so I know what can be done and how it should be done. Their representative, Kas, did exactly what needed to be done. She was friendly but professional and easy to understand although I'm hard of hearing. She made me believe that she really cared about my issue. I know that it takes a certain type of person to represent a company. Kas is exactly that type of person. She did a great job for me and deserves more than just my praise. I recommend she be given a pay raise and a nice perk (reserved parking space, an extra vacation day or maybe a free dinner) and a bonus as well as being considered for a promotion. She seems to me like a great person with a positive attitude. You should do everything possible to keep her and keep her happy. Thank you for the opportunity to express my satisfaction.

This is my first experience with Go Fund Me and will not be my last. The ease of the site from set up, to use, to withdrawal has been extremely easy. I will definitely use this system again!

The it was so full of compassion and enthusiasm and encouragement for what my dreams and goals were and the problems I were having she corrected promptly I can't thank her enough I was having a horrible day and she made my day so much better she was an amazing human being to speak to and I hope one day I get to speak to her again thank you very much for your kindness and understanding and your helpfulness

I was having issues trying to start my GoFundMe for my parents after this Hurricane and the crew over at GoFundMe was quick to fix this issue. Literally in about 30 mins I had everything fixed and was on my way to creating this campain.

I was confused about how I was suppose to set up payment- I made an inquiry and very quickly received detailed instructions and was able to complete my set up.

Thanks!

This platform is a extremely leftist organization, funding BLM and Antifa rioters who destroyed lives, cities and riot but no Freedom Convoy which does not do what BLM and Antifa activists did
Any legitimate ( law abiding but does not exhibit extreme left behavior) cloud sourcing of funds should not even contemplate this dying platform

I was especially impressed with the very prompt reply to my several queries. It is very rare that a business responds within even 24 hours, but on each occasion I received a reply within 2 - 6 hours.

Please BOYCOTT this website and use another platform. They stole the money the Canadian truckers raised online. We all need to ACT against this kind of tyranny and BOYCOTT GOFUNDME! I hope these truckers sue the $#*! off this company!

Someone put there banking info in my account and setup a withdrawal of all the money. Customer service reversed the payment and erased her information from my account. Thanx again!

I set up a gofundme to help us because we've spent everything as individuals rescuing (spaying and neutering, loving, providing, shelter meds) alone, NOT a nonprofit. When people gave I wanted to make sure my sincere thank you's reached them and that publicly people could also see how much we appreciated any donation, no matter how small. Gofundme has always made suggestions how to reach and appeal to people and my endeavors were challenged because I have no family (meaning those close to me) to share and my friends are few and don't exist to continuously support our big hearted and what turned out to be extremely expensive to us in so many ways. Gofundme people have always had my back with ANY question I have ever had these last 2 years. They are fast, compassionate and take the initiative to suggest things to do. They have allowed me to bring this "people" problem of two many not spayed or neutered animals who can't just be fed, they need to be adopted if not feral or fostered. I tamed mainly 65 of the ferals thinking one day they could be adopted... but that didn't happen. I couldn't form a nonprofit in SC because after trapping and feeding and medically treating 125 animals on my one acre I couldn't agree to take in 69 more so I was denied financial help. Thank you, Gofundme, because without you and the ability to ask people to donate a little and share a lot there would have been times, and still may be, when expensive vet bills, medications and RX food would not have been bought. Thank you for GREAT customer service without fail.

Try getting your money is difficult and you can't talk to a person. The bot is worthless. Never answers your questions.

Even though I had to remove a compaign due to the recipient changing their mind, the customer representative at GOFUNDME was extremely helpful and friendly.
I was pleasantly surprised in the day and time to have someone be so nice.

Go fund me has no right to decide who, where, or how MY money donated to a SPECIFIC cause is spent. If I have donated to a cause that money MUST GO THERE! YOU ARE MISAPPROPRIATING FUNDS by using donations for one cause and giving them to another just because you don't like that cause! THE TRUCKERS MONEY IS THEIRS NOT YOURS!

Answered my questions within 2 days and helped me get all the details ironed out on my campaign despite the unusual aspects of the fund. Polite and professional! Thanks

Prompt response and problem was solved with 10 minutes of my telling gofundme help desk. The problem was with me when i entered zip code. Setting up the account.

The Help Desk immediately responded to my issue... activating my Withdrawal process.

Several emails were exchanged and in 5 minutes my Withdrawal was activated.

Al

I had an issue with some legal documents regarding my non-profit and the gofundme team was incredibly helpful and patient! I would recommend gofundme in a heartbeat, we had a wonderful experience.

Great customer care every concern and need. Was met at the time of need. I'm thankful to know there is a site. Like this to help those stuck in need and help.

When I have problems with websites or apps, (such as WhatsApp), the help I have received has been minimal to nill. The GoFundMe team responded and fixed my problems within two days! They are awesome.

This is my first time creating a GoFundMe to help someone who had a fire. The process was easy, I was able to quickly raise funds and when I had a question customer service was outstanding.

I felt like a somebody
When I emailed for assistance the response was quick! They followed up with me as well
I am very appreciative of the help I received
Thanks again!

I have used this app to help a young girl with huge medical bills, I couldn't pay them off but she was able to decide where the money was needed at that time. Another for multiple surgeries on a 5-6 year old whose parents work extra plus have to have 24hr care for her. The other for a person living states away from family and dying from cancer. I don't know how the money was spent by anyone. I donated anonymously though I know the families and those effected. I don't believe in large salaried charities that a percentage of your donation goes to only assist certain people in certain situations. I would rather they decided what had to be paid or what was required to ease their day to day lives and what to do with the money. It's not like winning the lottery, it's bits and pieces that fill the cracks or allow them things you and I take for granted. Look local, ask around, chances are you know someone or a family member of a friend or acquaintance that has a go fund me site. You choose what you give, you choose to take credit or not for donating. You do it to help a real person of your own choice, not for a tax write-off. Do it because it is the right thing to do. If you don't want to, don't do it. That's the beauty of it, it's up to you.