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GoFundMe has a rating of 2.7 stars from 507 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GoFundMe most frequently mention freedom convoy, canadian truckers, and political pressure problems. GoFundMe ranks 1st among Crowd Funding sites.
Wish I could give zero.
Biased. Difficult to get your donation so… impossible to navigate…. I could go on….
Date of experience: February 5, 2022
Lindsay very helpful.
Your site needs to be easier to use in finding a team member took 5 attempts to speak to Lindsay.
Date of experience: September 20, 2018
I had an unpleasant experience with go and is currently under investigation with the fraud department. Bad experience and I do not recommend.
Date of experience: February 4, 2022
Absolutely despicable what go fund me did with the convoy 2022... i will never use go fund me ever...
Date of experience: February 5, 2022
My experience thus far with GoFundMe has been very positive. Customer Service has been very helpful and professional.
Date of experience: September 17, 2018
GoFundMe deleted the campaign but will not refund the money. Will never use again. Will boycott them.
Date of experience: February 5, 2022
Traitors to the Canadian public, to the person in the street. I hope your company folds, I will never use it again.
Date of experience: February 4, 2022
Glenn was responsive and helpful. He kept in contact until my issue was resolved and was polite and friendly.
Date of experience: August 29, 2018
This is a disgraceful company, not to be trusted. Do not use. Not to be trusted with your hard earned money. Use someone else.
Date of experience: February 6, 2022
The response time to my question was quick. The explanation as to 'how' to resolve my question was clear and easy to follow.
Date of experience: September 5, 2018
They are thieves they stole money from people that donated They are stealing money from people that donated
Date of experience: February 5, 2022
Gofundme has helped me raise a lot of money, their customer service is great. I would use them again.
Date of experience: September 17, 2018
This outfit is raking in millions and run a slip shod operation. They should be investigated by the Banking Commission.
Date of experience: May 29, 2020
I had a problem that was my own fault which they remedied in 5 minutes with friendly email communication.
Date of experience: August 30, 2018
Answered all questions promptly. Resolved my problem within 5 minutes. Very friendly customer service.
Date of experience: August 29, 2018
The customer support are very helpful, and this business helps a lot of people who really need help.
Date of experience: September 9, 2018
Great service all around, super friendly and extremely helpful when needed. Thank you so much for everything!
Date of experience: September 18, 2018
This company will steal your donations. Look up freedom convoy 2022. Would not recommend using GoFundMe.
Date of experience: February 5, 2022
Steals money from donations, then do whatever they want with it. Instead of going to the right organization.
Date of experience: February 4, 2022
Trash company. Participants in partisan politics. Anti freedom. Very hopeful that competition puts these scumbags out of business soon.
Date of experience: February 5, 2022
They withhold my money and froze from funding by their choice. Stay away as far is possible! Scammers!
Date of experience: February 5, 2022
They withheld tons of money from a legit fundraising event on political means. Cancel culture at its worst. Don't use!
Date of experience: February 5, 2022
Don't use this platform. Thet steal money from people. They can block your money at any time. Don't trust them
Date of experience: February 5, 2022
I had some trouble and Celine helped me out. She got back to me quick when I needed it and the was much appreciated
Date of experience: September 20, 2018
I received a response quickly to a concern I had, and I really appreciate the way I was treated very kindly as well.
Date of experience: September 21, 2018
GoFundMe is the #1 and most trusted free platform for personal fundraising. Over $5 billion raised by millions of people.
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