- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
GoFundMe has a rating of 2.7 stars from 507 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GoFundMe most frequently mention freedom convoy, canadian truckers, and political pressure problems. GoFundMe ranks 1st among Crowd Funding sites.
Company site is easybto use fast set up and social media freindly people are fair less so. 4 days in and not 1 donation
Date of experience: September 18, 2018
Caleb went out of his way to resolve my issue. He was kind and very helpful until the issue was resolved.
Date of experience: September 11, 2018
There was some fine print we didn't know that locked out gofundme and we we're promptly and nicely helped :) thank you!
Date of experience: September 16, 2018
GoFundMe's Customer Service is extremely helpful. They've solved all of my problems fast. They're friendly in all of their responses too.
Date of experience: September 10, 2018
Gofundme. Will freeze your funds, lie, steal, and give the donation to somone else. Unprofessional and guverment run. Do not use!
Tip for consumers:
Go somewhere else. This place is no good. Thieves....
Products used:
Convoy of freedom 2022.
Date of experience: February 5, 2022
I was very pleased with the overall problem resolution and response to take care of my request. I feel very confident and informed. Thanks again
Date of experience: September 24, 2018
No way I want to use your plateform after the decision you made of disolving the freedom convoy's gofundme
Date of experience: February 5, 2022
Made one purchase so far and i'm very pleased. I will buy more for sure! I was not sure at first but the site is legit and so are the sellers there!
Date of experience: October 4, 2019
I've donated many times to Go Fund Me. Thank you for your quick responses to any of my questions in setting up a fund for my best friend.
Date of experience: September 13, 2018
GoFundMe help was great but am not getting any help from any one else we are trying to get the word out but it seems like it isn't
Date of experience: September 15, 2018
We absolutely understand where you're coming from, William. As a bit of background, GoFundMe is designed as a 100% do-it-yourself fundraising platform where our users raise funds from their personal networks of family and friends by sharing on social media, or reaching out via email and text message. Our team is here to support you and brainstorm other ways to share your campaign, so please don't hesitate to reach out. Wishing you luck on your campaign!
They stole money from my fund raiser and refused to return it. They drug me around for two weeks and made excuses for why the money was missing
Tip for consumers:
Don’t use them
Products used:
They stole money from my fundraiser
Date of experience: October 10, 2022
Excellent customer care from help centre when needed, very helpful and very quick at responding, my help was amazing and could not be better
Date of experience: September 5, 2018
Kim and Brittany were very helpful. Brittany walked me though trouble shooting issues and even handled most of it on her end. Very grateful!
Date of experience: September 15, 2018
When I needed help, I got it. Prompt and they did the work for me. Great to work with and on top of everything
Date of experience: September 6, 2018
If they don't like your charity at any time they will take donations and tip and give it to another charity of their choice
Date of experience: February 5, 2022
Total Professionalism with dealing with charity and wellbeing of our situations and circumstances, Gods Blessings be upon this organization.&
Date of experience: September 19, 2018
Jose Alba was arrested for defending himself from a violent aggressor. Gofundme deleted his gofundme page for political reasons.
Date of experience: July 8, 2022
Never again. They stopped an honest campaign but allowed a campaign that raised bail for criminals. A dissatisfied person.
Date of experience: February 6, 2022
Within maybe 20 min or so I had an answer and something I could try. I followed it and my issue was corrected.
Date of experience: August 29, 2018
Great customer service - above and beyond. Truly, one of the best customer service experiences I've ever had online.
Date of experience: September 19, 2018
I thank God for this program. I have not reached my goal but I have faith we will raise the funds needed.
Date of experience: September 17, 2018
Do not use this company. If they do not like your politics or charity they will wait until you are at or near your goal and seize all your funds.
Tip for consumers:
Know going in that they can and will seize all the donations if they do not like your politics or charity
Products used:
crowd funding
Date of experience: February 5, 2022
I made a mistake with a donation, and customer service had rectified and dealt with the issue within minutes. Very impressed.
Date of experience: September 1, 2018
I had some urgent matters and the team took care of it as fast as humanly possible. The team is the best. Thank you!
Date of experience: August 29, 2018
Terrible your service is awful. I never use them ever again. You kept money that is not yours is awful.
Date of experience: February 5, 2022
GoFundMe is the #1 and most trusted free platform for personal fundraising. Over $5 billion raised by millions of people.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Happy to hear we resolved that issue, Barbara. We appreciate your kindness and cooperation!