GoGroopie

Stick to more professional sites, they're not interested in giving you your money back if anything goes wrong

I ordered an item from gogroopie on 6/12/19and now it is the 20/1/20and yet I still don't have my item

I made two orders on 11th April and have still not received them.
The delivery time on the website was 2 to 5 days and I gave them a month before contacting them.
The only way to contact them is via their website and they never respond.
There is a phone number you can call but it's just a recorded message Advising you to complete the web contact form.
Unfortunately I didn't do any research group go groopie prior to ordering because I was ordering things I needed urgently. I have subsequently found lots of information that explains about the people who run this scamming website and how it operates. The positive reviews on this website are mainly fraudulent.
I have created a Facebook group which you can find if you search for Gogroupie scam website.
Please feel free to join and post your experiences. Hopefully if I get enough interest I will be able to use the evidence in some sort of legal proceedings.
Also- do Try and get your bank to do a chargeback from your credit or debit card.
And additionally report them to trading standards as I have done.
These sorts of companies (of which the directors of gogroopie run several) have no place operating.
They make huge sums by making it as difficult as possible for you to exercise your consumer rights and bank on the fact that most people will just write it off as a bad experience rather than try and recoup their losses.
Please do report to trading standards even if you have only a small loss as the more reports they receive, the more likely they are to take action.
This is even more important in the current crisis as care homes have been targeted with regards to PPE equipment that was subsequently not delivered resulting in PPE shortages for those homes.

Liars and Thieves
I wish there was an option not to give any stars.
This company is one big scam!
I have not received over half of my orders and no communication at all from Go Groopie or merchants despite PayPal intervention.
Please if you continue to use these thieves, make sure you use PayPal and google prices elsewhere! They lie about special offers and i have found that the prices they say you are saving on are actually selling at that price elsewhere and some even cheaper!
This company certainly needs investigation and possibly closing down! They are blaming C19 for not sending out goods.
Dear Gogroopie, I now have escualted your site for investigation. You accept no responsibility for goods purchased within your company. You DO NOT RESPOND ADEQUATELY To customer emails. I have managed to email some companies independently regarding my missing orders and it seems i am not even on their records?! I have yesterday emailed you frequently regarding these matters and you reply with an automated robot email which tells me nothing of your intentions to solve the matters. You ignore Paypal disputes and esculations. You have thousands of very unhappy customers of whom your company has basically thieved from. This is the reply to a purchase i have not received (MGB lifestyles) who operate under various names so impossible to contact, but you already know that don't You? As you fully intend not to deal with mine and thousands of other customer complaints and missing items, this will now be put all over social media as a warning to stay away from your fraudulent company. It will be referred to Trading Standards, BBC Watch dog and all other lawful sites who can shut you down if you do not promise the service you claim to deliver. Here is the merchant's website i can not reply to!... And then no proper communication or follow up from yourselves. You wonder why such negativity against you all?
We'd love to hear from you.

Voucher Problem? If your question relates to a voucher you have purchased, please contact the daily deal site where you made your purchase or the retailer where you redeemed your voucher. Deal Zippy does't issue any vouchers or stock any products.

Email
Help at dealzippy.co.uk