website thubmnail of GoJane
How would you rate GoJane?
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Florida
1 review
0 helpful votes
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Excellent
July 17, 2020

This was my first purchase from GoJane. I loved how the prices were extremely inexpensive and that there was a variety of shoes and colors on the site! I would love to see what new items they will bring in throughout the future.

Date of experience: July 16, 2020
Texas
2 reviews
0 helpful votes
Follow Jamea J.
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These shoes are absolutely amazing! If you love DollsKill, Current Mood or any stores like that, you're going to love the stuff you find on GoJane. They even have an exact pair of shoes that are on DollsKill. The only issue is that the shoes run too narrow. I have wide feet but often times if I order in my size without going wide they're still okay. But these were too narrow and very uncomfortable to wear. Otherwise the shoes are perfect and beautiful

Date of experience: October 23, 2020
Virginia
1 review
3 helpful votes
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The shoes from this brand are for people with very skinny, narrow feet, point blank. I think these items are centered around a specific demographic since they are all made in China... I made a good purchase of slippers which are great honesty but would have returned the other two failed shoes I bought, but the shipping fees are NOT worth it. I think it is of poor taste that they do not provide a reduced price for a shipping label they could send you via email (like Forever21 does for example) when you need to make a return/exchange. This alone let's you know the integrity and caliber of the company greedy and no sense of customer service or desire for brand loyalty due to their own cheapness. I will be deleting my account and unsubscribing from all emails from this company because I consider them a rip off at this point.

Date of experience: June 28, 2020
New York
1 review
5 helpful votes
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I ordered couple shoes for my trip and only one pair didn't fit and was too small and I went a size up. It was a pair of black wedges I also paid couple days ago to send them back for refund on my debit card. Overall I have been satisfied with the cute clothes and shoes GoJane sells.

Date of experience: May 7, 2019
VG
1 review
0 helpful votes
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Delivery was on time
November 10, 2020

My girlfriend love her stuff very much and she will order again soon... Right at this moment she's getting ready to order... we always order stuff From different sites and when we got the order... it's not how it looks on the site... it looks when we got them. But when we see the stuff on goJane... they look the same when we Receive them... so for that we love to shop at goJane

Date of experience: November 10, 2020
Ohio
2 reviews
22 helpful votes
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These shoes are not only sexy, they are mad comfortable for long day wear. What I like about buying shoes from gojane is, they are very prompt in shipping out your shoes, they send exactly what you ordered, no oops!, with them. I shop from my shoes up. And for me to be a 'Divasitizen' the shoes are very stylish and sophisticated enough for me, so ladies "Shop gojane til your wallets empty" I know I do.

Date of experience: June 28, 2019
Assureabout F.
Georgia
2 reviews
1 helpful vote
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Go Jane site stated that they had 2 pair of the shoe color that I ordered but they gave a refund. Meaning that they are not up dating their quantities in a timely fashion. I ordered 2 colors of the same shoe and I am disappointed that the black ones were not in stock as stated on the website.

Date of experience: August 11, 2019
Canada
1 review
0 helpful votes
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Cute boots!
September 19, 2019

They are very high, in both heel hight and length. They go aaaall the way up the thigh and are quite tight so if you have thicker thighs- beware!

Love them though- bought them for my hallween costume!

Date of experience: September 18, 2019
California
2 reviews
10 helpful votes
Follow Kimberly M.
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Love GoJane! The complaints on here are ridiculous... Sure you have to pay for the shipping on anything you return, but if you do an exchange, they cover the cost. Most of these complaints are from people who just don't read... Never had a problem with customer service, they're just doing their job. Treat them with respect and you'll get respect and mutual understanding returned in kind. Go Jane Go!

Date of experience: June 12, 2017
Ghana
1 review
0 helpful votes
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Excellent
April 27, 2018

Ive been buying shoes from GoJane since 2012 and Ive never had any cause to complain. The shoes always look as advertised, fit as normal and they are pretty durable... I still have a couple of pairs that are over 5 years old! I would recommend them anyday!

Date of experience: April 26, 2018
Washington
3 reviews
3 helpful votes
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I love this site!
March 14, 2014

I love this site! I don't know exactly how long they've been around but I've been ordering from them for almost 15 years I'm sure and have never had an issue and their clothes are reasonable and sales are awesome! I've had to return things in the past due to size issues but they gladly accept my returns and exchanges. Items arrive fairly quickly as well. My only complaint is that you don't always know the brand of things you are buying but oh well, everything is always as cute as in the pictures.

Date of experience: March 14, 2014
Arkansas
1 review
0 helpful votes
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Ordered for my wedding in September and so far the girls love them. Other websites didn't have all sizes but gojane did and had better prices. Glad I kept searching before I went with the other company.

Date of experience: April 12, 2017
New York
15 reviews
22 helpful votes
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GoJane.com
May 19, 2017

I've been buying from gojane for about 6 years now, and I've never been disappointed. Yes I've ordered stuff that I may not like when it arrived or may have not fit like I want it to but that's the risk you take when ordering online on any site. However I've never been disappointed in gojane service. All of my orders have arrived correctly and on a timely matter as they stated. The clothing is not cheap like if you ordered from those china site. Their clothes is exactly like forever21. Decent quality and at a great price. I'm happy with them and will continue to order from them.

Date of experience: May 19, 2017
Alabama
3 reviews
4 helpful votes
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I absolutely adore this website. The clothes are very trendy and have excellent prices. The shipping is very fast and the products always fit the description. I started using the site when I was a senior (prom dress) and am still a fan of it now (age 22). Since then I have bought shoes, dresses, pants, shirts, you name it. The best time to look is on Black Friday. Happy Shopping!

Date of experience: May 26, 2013
Canada
1 review
0 helpful votes
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Awesome
February 1, 2016

Not only are the items cheap, they are good quality and super cute. I got my items within a week and everything fit perfectly and looked exactly like it did online. I will definitely continue to shop on this amazing site!

Date of experience: February 1, 2016
Missouri
1 review
0 helpful votes
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Love!
June 20, 2016

I was nervous about go Jane. There are so many awful companies out there who send you products that look nothing like the photo made with the cheapest material. I ordered 5 items and LOVED each and every one. I was actually hoping not to love them all so I could return some and not feel so bad for shopping :) too bad. Keeping it all.

Date of experience: June 20, 2016
Illinois
1 review
7 helpful votes
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My shoes
July 23, 2015

I ordered a pare of black booties from gojane being very scared about the material and sizing of their shoes. Got them in today and they fit amazing. Look just like they do in the photos, they are comfortable. Love it. And shipped pretty fast for someone who is crazy impatient. I recommend it.

Date of experience: July 23, 2015
Pennsylvania
1 review
1 helpful vote
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I have ordered from GoJane for a few years now and every time I am pleased with my orders. The customer service reps are not only fast but they are extremely professional and very helpful. I plan to keep ordering because I love GoJane.

Date of experience: September 10, 2014
New York
2 reviews
0 helpful votes
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Came right on time and I love all 3 pairs of sneakers and mules! They all seem to be a little on the big side, but that's fine they are really comfortable. I will defiantly order from this company again.

Date of experience: April 10, 2017
Texas
1 review
0 helpful votes
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Love it
April 14, 2017

Received my order faster than expected, i was really excited about that. Dress fits to size, was a little nervous at first because I added a little weight lol. Highly recommend it's exactly like picture. Really comfortable not too tight

Date of experience: April 14, 2017

Overview

GoJane has a rating of 3.4 stars from 261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention and great quality. GoJane ranks 24th among Shoes sites.

service
6
value
6
shipping
6
returns
4
quality
6
+9