GossGear has a rating of 4.4 stars from 214 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GossGear most frequently mention customer service, quick turnaround, and shopping experience. GossGear ranks 10th among General Apparel sites.
Ordered ‘Squad Goals' Halloween shirt not sure on the sizing but it turned out really great. True to size and very beautiful design printed nicely. Delivery was prompt. Will use this website again for sure.
This place has the worst customer service. Their phones don't work, you can only fill in the form and then you get an email response & they screw up my same order twice! And I can't get a refund! Stay away!
Ordered 3 shirts in 4/16. Now June 10, NO SHIRTS!
2 of them were "delivered" on 5/21. But NO DELIVERY. They claim the shirts are being reprinted despite my requests to cancel and refund. They refunded me 50% ($12.50) for another shirt that has never been received. What a Joke! How frustrating- I ordered shirts as graduation gifts. Unreal... DO NOT USE! I can't even give them
1 star.
Same as other reviews, mad at myself for not checking. Ordered a t-shirt as a birthday gift 5 weeks before the birthday and never received it. Asked for order to be cancelled and they responded that they could not because "Congrats it already shipped!" 8 days later still have not gotten it and their site shows the order is still being processed and has NOT shipped. Absolute scam.
I placed an order on 4/24/2020 and I sit here on 6/6/2020 and still have not received the shirts I have ordered and PAID for. I asked eleven days ago about my order and it was being processed... and still is. If a company cannot get out two t-shirts in 30 business days (44 calendar days), they need to shut the doors. Wish I would have read the reviews first.
I ordered a t-shirt for my grand-daughter's birthday two weeks before the actual date. After two weeks I told them to cancel the order. They did reply to this saying that they had already started processing the order even though their own website still showed the order only as "confirmed", my credit card was accepted. It was SIX weeks later that they said they were shipping the item. How long does it take to print a t-shirt?
Do not do what I did. Made an order for a Senior shirt on May 1st. The shirt has been setting in printing since May 7th. No customer service, very upset, will never do business with them again. Lesson learned.
I wish I had read up on this company ordered a t shirt for my nephews birthday in April so it would be here for his birthday in May and I am still waiting, yet they took the money out of my account the next day. I have tried to get hold of them to cancel the order and get a refund but can not get any contact with the company. Waste of money, makes me so angry that a company can do this to so many people
Tip for consumers:
Don't use this site!!!!!
I ordered face masks from this company before checking reviews. That was a mistake. While I did receive my order in a decent time frame, the product is not worth the price. The print on the mask is not centered. When you put it on, you cannot read the words. The pleats on the sides are also not centered, which adds to the problem of not being able to read the words. The point of getting a mask with words is for others to be able to read it. The material is also a scratchy polyester type, not a soft cotton like other masks I have bought. Do NOT buy masks from this company.
This company has a mask that claims that "Hitler required compliance too." This is massively disrespectful to the millions who died during the holocaust and is in no way applicable to the current global situation
I ordered a hoodie for my daughter's birthday. The website said 5-15 days so I guessed it would be a couple of days late at the most. SIX WEEKS LATER, there is still no sign of it. Apparently it was shipped 10 days ago but I have no idea where it is and only get generic email responses. Just don't go here... There are better and far cheaper around. Nearly £40 totally wasted. Seriously - What use is a dated birthday gift a couple of months late.
Bought my sons graduation shirt in the beginning of June. Sent from Texas FINALLY on July 23. I live in Florida. It has been sitting in Georgia with no update since August 3rd. It is August 19! No excuse besides this is a piece of sh*t company! Never again.
I bought him a Quarentine Birthday shirt on March 1 for my birthday in April and the days that they say the merchandise arrives from 5 to 15 working days have passed, I suspended the order for many days of waiting and they did not refund the money of $ 29.94 To pay me they returned $ 2.99 and the fee and shipping was $ 4.99 the truth that they do not serve is the worst service I have had
After waiting for my order to change from order received to order printing, it's been well over the 2 weeks after I placed my order and my Masks should have been here by now! I tried to call nothing, no option for customer service representatives or any person. I've put in a request for cancel and refund and received an email saying that the order is in processing and can't be canceled. After responding, to them, same robotic answer. I told them I'll be reaching out to people in higher places when it comes to online ordering scams, which I'll do tomorrow. I have plenty of evidence for a scammer case. With thanks to these reviews and screenshots. I told them I want a valid phone number and this issue resolved by morning. So far no other emails have come through. I'll check in the morning.
Terrible company. I bought a "Quarantine Birthday" shirt from them over 30 days in advance of the birthday and it estimated delivery in 7 days. It has now been over 45 days and the shirt still hasn't been received, I just got an email yesterday that they have shipped it. It's completely useless now that his birthday has passed. I emailed about that to the company and they sent me a generic form letter that wasn't even fitting to my complaint. I then responded to it and got another generic letter that (again) wasn't pertinent.
Crappy company that just wants to profit based off of the messed up situation that we are in but doesn't bother with customer service. Don't give them any of your money, they don't deserve it. Avoid this company.
I ordered last month on July 24th
2 weeks ago they emailed me stating it will be shipped asap they couldn't do a refund because its already printing. 2 weeks later still printing either its the world's slowing printer or they just collect everyone's money then months later print them.
They say it will ship in 3-5 days. They're LIARS! Go elsewhere. They're very dishonest. You can't get in touch with no one. They'll take your money claiming your item will ship in 3-5 days. You're lucky if you get it in 2 months. Customer service is non existence.
Tip for consumers:
Don't use then. Go somewhere else!!
Products used:
I ordered a mask. And they said 3-5 days song. They lied. You can't get a hold of anyone. They charge you then hold your item hostage for months.
Do not bother! I always read reviews and forgot on this occasion and have been stung because I didn't! Ordered on May 20th for a June 16th birthday and it is still not here. Put in a dispute with PayPal suddenly they can email me personally! My item has not even been shipped yet so I told them to keep it and refund it. Apparently my item is customised so until I receive it I cannot get a refund as I will need to send it back! It is not customised it is a generic t-shirt they sell! I said well I do not need it now birthday has gone and want money. Repeated the custom comment again and the fact it is printed immediately after the order is placed! Y question back as to why I had not received it yet then if the process was so quick has still not been answered. Very disappointing!
I ordered a shirt AFTER I called to confirm it would arrive by June 9th, this was May 1st. Emailed them today June 1st and they are still "printing" it. They refunded me 10%, which is roughly $4, i will be disputing this charge with my cc company.
I ordered my shirt on April 1st and I did not receive it until June 10th I had tried repeatedly to cancel my order but they would not let me. The quality of the shirt is horrible for the amount of time and money i paid.
I gave gossgear.com another chance to do the right thing and they failed again. They promised to deliver a tee shirt for my daughter's birthday by April 28th. It is now April 30th and it has still not been delivered. They said that it is in production and could not be refunded. You cannot trust gossgear.com. Apparently they don't think that their promises matter.
They promised to have an item delivered by yesterday. It was a birthday present. I tried to cancel the order when it was not delivered on time but they said it was in production and could not be canceled. If it is still in production it will probably be a week or more late. In summary they promised one thing (delivery in time for a birthday) and when they failed to deliver they would not allow me to cancel the order. You cannot trust gossgear.com
Products used:
I tried to buy a tee shirt.
Excellent service, great quality shirts, affordable prices and very quick delivery. I love everything I've got from them. I will be sure to use this website again in the future!
Huge variety of products and designs to choose from. The shirts are even better than expected and were delivered in a timely fashion. Highly recommended.
Do not order the masks, it's like putting a piece of plastic over your face and no one will be able to read what it says the letters are so big. I ordered 3 masks only received 2.
Good looking shirts and very professional printing. The printed graphics look so awesome that I am still getting compliments from others. Extremely pleased with the overall experience.
High quality durable t-shirts with nicely printed artwork. I would definitely order again and recommend this website to my friends and family members.
I ordered a bunch of Holiday gifts and every item arrived in great quality. Delivery was also in time. Overall service quality exceeded my expectations. Will definitely buy again from this seller.
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