• GossGear

GossGear

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Overview

GossGear has a rating of 4.4 stars from 214 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GossGear most frequently mention customer service, quick turnaround, and shopping experience. GossGear ranks 10th among General Apparel sites.

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How would you rate GossGear?
Top Positive Review

“True to size and very beautiful design printed nicely.”

Stella J.
10/2/20

Ordered ‘Squad Goals' Halloween shirt not sure on the sizing but it turned out really great. True to size and very beautiful design printed nicely. Delivery was prompt. Will use this website again for sure.

Top Critical Review

“The worst customer service. And you won't get what you ordered”

Maria R.
6/2/20

This place has the worst customer service. Their phones don't work, you can only fill in the form and then you get an email response & they screw up my same order twice! And I can't get a refund! Stay away!

Reviews (214)

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Reviews that mention popular keywords

customer service (56) quality products (15)
Thumbnail of user jens260
1 review
0 helpful votes
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June 10th, 2020

Ordered 3 shirts in 4/16. Now June 10, NO SHIRTS!
2 of them were "delivered" on 5/21. But NO DELIVERY. They claim the shirts are being reprinted despite my requests to cancel and refund. They refunded me 50% ($12.50) for another shirt that has never been received. What a Joke! How frustrating- I ordered shirts as graduation gifts. Unreal... DO NOT USE! I can't even give them
1 star.

Thumbnail of user gregh567
1 review
0 helpful votes
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June 5th, 2020

Same as other reviews, mad at myself for not checking. Ordered a t-shirt as a birthday gift 5 weeks before the birthday and never received it. Asked for order to be cancelled and they responded that they could not because "Congrats it already shipped!" 8 days later still have not gotten it and their site shows the order is still being processed and has NOT shipped. Absolute scam.

Thumbnail of user matthewc653
1 review
0 helpful votes
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June 6th, 2020

I placed an order on 4/24/2020 and I sit here on 6/6/2020 and still have not received the shirts I have ordered and PAID for. I asked eleven days ago about my order and it was being processed... and still is. If a company cannot get out two t-shirts in 30 business days (44 calendar days), they need to shut the doors. Wish I would have read the reviews first.

Thumbnail of user raymondt130
1 review
0 helpful votes
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August 23rd, 2020

I ordered a t-shirt for my grand-daughter's birthday two weeks before the actual date. After two weeks I told them to cancel the order. They did reply to this saying that they had already started processing the order even though their own website still showed the order only as "confirmed", my credit card was accepted. It was SIX weeks later that they said they were shipping the item. How long does it take to print a t-shirt?

Thumbnail of user paulineg53
1 review
0 helpful votes
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May 26th, 2020

Do not do what I did. Made an order for a Senior shirt on May 1st. The shirt has been setting in printing since May 7th. No customer service, very upset, will never do business with them again. Lesson learned.

Thumbnail of user rg360
1 review
1 helpful vote
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May 26th, 2020

I wish I had read up on this company ordered a t shirt for my nephews birthday in April so it would be here for his birthday in May and I am still waiting, yet they took the money out of my account the next day. I have tried to get hold of them to cancel the order and get a refund but can not get any contact with the company. Waste of money, makes me so angry that a company can do this to so many people

Tip for consumers:
Don't use this site!!!!!

Thumbnail of user kf183
1 review
3 helpful votes
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August 9th, 2020

I ordered face masks from this company before checking reviews. That was a mistake. While I did receive my order in a decent time frame, the product is not worth the price. The print on the mask is not centered. When you put it on, you cannot read the words. The pleats on the sides are also not centered, which adds to the problem of not being able to read the words. The point of getting a mask with words is for others to be able to read it. The material is also a scratchy polyester type, not a soft cotton like other masks I have bought. Do NOT buy masks from this company.

Thumbnail of user joej477
1 review
0 helpful votes
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July 23rd, 2020

This company has a mask that claims that "Hitler required compliance too." This is massively disrespectful to the millions who died during the holocaust and is in no way applicable to the current global situation

Thumbnail of user gilliana66
1 review
0 helpful votes
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June 15th, 2020

I ordered a hoodie for my daughter's birthday. The website said 5-15 days so I guessed it would be a couple of days late at the most. SIX WEEKS LATER, there is still no sign of it. Apparently it was shipped 10 days ago but I have no idea where it is and only get generic email responses. Just don't go here... There are better and far cheaper around. Nearly £40 totally wasted. Seriously - What use is a dated birthday gift a couple of months late.

Thumbnail of user rachaela46
Rachael A.
2 reviews
0 helpful votes
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August 19th, 2020

Bought my sons graduation shirt in the beginning of June. Sent from Texas FINALLY on July 23. I live in Florida. It has been sitting in Georgia with no update since August 3rd. It is August 19! No excuse besides this is a piece of sh*t company! Never again.

Thumbnail of user xiomarae5
1 review
0 helpful votes
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May 22nd, 2020

I bought him a Quarentine Birthday shirt on March 1 for my birthday in April and the days that they say the merchandise arrives from 5 to 15 working days have passed, I suspended the order for many days of waiting and they did not refund the money of $ 29.94 To pay me they returned $ 2.99 and the fee and shipping was $ 4.99 the truth that they do not serve is the worst service I have had

Thumbnail of user mandyl116
1 review
0 helpful votes
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July 29th, 2020

After waiting for my order to change from order received to order printing, it's been well over the 2 weeks after I placed my order and my Masks should have been here by now! I tried to call nothing, no option for customer service representatives or any person. I've put in a request for cancel and refund and received an email saying that the order is in processing and can't be canceled. After responding, to them, same robotic answer. I told them I'll be reaching out to people in higher places when it comes to online ordering scams, which I'll do tomorrow. I have plenty of evidence for a scammer case. With thanks to these reviews and screenshots. I told them I want a valid phone number and this issue resolved by morning. So far no other emails have come through. I'll check in the morning.

Thumbnail of user seanq20
1 review
0 helpful votes
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May 21st, 2020

Terrible company. I bought a "Quarantine Birthday" shirt from them over 30 days in advance of the birthday and it estimated delivery in 7 days. It has now been over 45 days and the shirt still hasn't been received, I just got an email yesterday that they have shipped it. It's completely useless now that his birthday has passed. I emailed about that to the company and they sent me a generic form letter that wasn't even fitting to my complaint. I then responded to it and got another generic letter that (again) wasn't pertinent.

Crappy company that just wants to profit based off of the messed up situation that we are in but doesn't bother with customer service. Don't give them any of your money, they don't deserve it. Avoid this company.

Thumbnail of user joek454
1 review
0 helpful votes
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August 18th, 2020

I ordered last month on July 24th
2 weeks ago they emailed me stating it will be shipped asap they couldn't do a refund because its already printing. 2 weeks later still printing either its the world's slowing printer or they just collect everyone's money then months later print them.

Thumbnail of user seang229
1 review
0 helpful votes
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August 6th, 2020

They say it will ship in 3-5 days. They're LIARS! Go elsewhere. They're very dishonest. You can't get in touch with no one. They'll take your money claiming your item will ship in 3-5 days. You're lucky if you get it in 2 months. Customer service is non existence.

Tip for consumers:
Don't use then. Go somewhere else!!

Products used:
I ordered a mask. And they said 3-5 days song. They lied. You can't get a hold of anyone. They charge you then hold your item hostage for months.

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Thumbnail of user gemmac49
1 review
0 helpful votes
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June 17th, 2020

Do not bother! I always read reviews and forgot on this occasion and have been stung because I didn't! Ordered on May 20th for a June 16th birthday and it is still not here. Put in a dispute with PayPal suddenly they can email me personally! My item has not even been shipped yet so I told them to keep it and refund it. Apparently my item is customised so until I receive it I cannot get a refund as I will need to send it back! It is not customised it is a generic t-shirt they sell! I said well I do not need it now birthday has gone and want money. Repeated the custom comment again and the fact it is printed immediately after the order is placed! Y question back as to why I had not received it yet then if the process was so quick has still not been answered. Very disappointing!

Thumbnail of user rachelg430
1 review
1 helpful vote
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June 1st, 2020

I ordered a shirt AFTER I called to confirm it would arrive by June 9th, this was May 1st. Emailed them today June 1st and they are still "printing" it. They refunded me 10%, which is roughly $4, i will be disputing this charge with my cc company.

Thumbnail of user joant140
1 review
0 helpful votes
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June 12th, 2020

I ordered my shirt on April 1st and I did not receive it until June 10th I had tried repeatedly to cancel my order but they would not let me. The quality of the shirt is horrible for the amount of time and money i paid.

Thumbnail of user mikeg951
1 review
0 helpful votes
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April 30th, 2020
• Updated review

I gave gossgear.com another chance to do the right thing and they failed again. They promised to deliver a tee shirt for my daughter's birthday by April 28th. It is now April 30th and it has still not been delivered. They said that it is in production and could not be refunded. You cannot trust gossgear.com. Apparently they don't think that their promises matter.

Don't trust delivery date
April 29th, 2020
• Previous review

They promised to have an item delivered by yesterday. It was a birthday present. I tried to cancel the order when it was not delivered on time but they said it was in production and could not be canceled. If it is still in production it will probably be a week or more late. In summary they promised one thing (delivery in time for a birthday) and when they failed to deliver they would not allow me to cancel the order. You cannot trust gossgear.com

Products used:
I tried to buy a tee shirt.

Thumbnail of user jaimer139
1 review
1 helpful vote
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June 24th, 2021

Excellent service, great quality shirts, affordable prices and very quick delivery. I love everything I've got from them. I will be sure to use this website again in the future!

Thumbnail of user daxtons1
1 review
0 helpful votes
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July 12th, 2021

Huge variety of products and designs to choose from. The shirts are even better than expected and were delivered in a timely fashion. Highly recommended.

Thumbnail of user chrish1721
1 review
0 helpful votes
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September 15th, 2020

Do not order the masks, it's like putting a piece of plastic over your face and no one will be able to read what it says the letters are so big. I ordered 3 masks only received 2.

Thumbnail of user maureenr175
1 review
0 helpful votes
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April 28th, 2021

Good looking shirts and very professional printing. The printed graphics look so awesome that I am still getting compliments from others. Extremely pleased with the overall experience.

Thumbnail of user friedas15
1 review
0 helpful votes
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June 19th, 2021

High quality durable t-shirts with nicely printed artwork. I would definitely order again and recommend this website to my friends and family members.

Thumbnail of user michellea846
1 review
0 helpful votes
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December 31st, 2020

I ordered a bunch of Holiday gifts and every item arrived in great quality. Delivery was also in time. Overall service quality exceeded my expectations. Will definitely buy again from this seller.

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