• GourmetGiftBaskets

GourmetGiftBaskets

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Overview

GourmetGiftBaskets has a rating of 3.2 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket, and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

  • Service
    169
  • Value
    170
  • Shipping
    170
  • Quality
    165
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
44
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How would you rate GourmetGiftBaskets?
Top Positive Review

“What a Novel Idea!”

Ann F.
2/7/21

The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!

Top Critical Review

“Problem with Order and No follow up”

Paul T.
4/29/24

I ordered two gift boxes for our neighborhood HOA. Both were received in their boxes upside down. Opening the boxes as you would think to do so, based on the box and information, resulted in the items falling out as the box was opened upside down. Also, the gift card I wrote to go with the items was not included. I have written three times to the company (and sent a video of the box being opened) and have not heard back from them. This exhibits very bad businesses practices.

Reviews (473)

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customer service (74) gift basket (196)
Thumbnail of user mf407
Pennsylvania
1 review
1 helpful vote
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June 19th, 2022

Twice now I've paid extra for a certain delivery date and it has arrived late both times. Why bother with this company when it's a gamble as to when it will arrive?

Service
Value
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Quality
Thumbnail of user louisem225
Oregon
1 review
0 helpful votes
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April 25th, 2020

I bought the game night gift crate for my son and daughter in law. They absolutely loved it! The basket arrived on time and was so much appreciated. A truly unique gift.

Thumbnail of user kareno590
Connecticut
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

I received a similar gift from an associate and thoroughly enjoyed it. So when it came time to send my adult son an Easter basket, I decided to send him this sampler. He was very happy!

Thumbnail of user sveab4
New Jersey
2 reviews
0 helpful votes
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June 19th, 2023

Needed to send a birthday gift to my son in CA and didn't have much time. The two baskets both arrived exactly on his birthday and he loved them! Snacks, candy, fruit, and little cute cakes.

Tip for consumers:
Shipping isn’t cheap but was worth it to me to get it to my son on his birthday

Products used:
Birthday gift baskets—candy, fruit, cookies, cakes

Service
Value
Shipping
Quality
Thumbnail of user donnad106
Georgia
1 review
2 helpful votes
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June 16th, 2017

First and last experience with this company. Complete rip off. Spent $150 plus on what!? Take my advice, go elsewhere. Forced to give one star to save another soul from this company. Shame on you!

Thumbnail of user donnab412
Canada
1 review
0 helpful votes
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June 17th, 2018

I ordered a popcorn tin for my daughters birthday. It arrived on time and she enjoyed every kernel. She lives away from us in California, so it was a nice way for her to celebrate.

Thumbnail of user faithp27
Wisconsin
3 reviews
0 helpful votes
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November 8th, 2019

I bought this as a thank you to my colleague for doing some free dental work for me. He absolutely loved it! It arrived right on time... a unique gift idea for an old friend.

Thumbnail of user emilyb236
Maryland
1 review
0 helpful votes
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June 15th, 2018

This website is easy to use, quick delivery and amazing product! We are a small business and these baskets are perfect for client appreciation gifts and just about anything else!

Thumbnail of user janr195
California
1 review
0 helpful votes
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June 3rd, 2020

We sent these great snack gift baskets to our adult children. During these times of home lock down, this was the perfect snack basket for an at home movie night!

Thumbnail of user stephanieb1323
Canada
1 review
0 helpful votes
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April 22nd, 2021
Verified purchase

I sent to my daughter and husband who currently live in the US and we are in Canada for Easter... they said it was very fun... my daughter ate all her favourites before sharing with her husband!

Tip for consumers:
Easy to use, always deliver on time

Products used:
Was an Easter Tower filled with treats

Service
Value
Shipping
Quality
Thumbnail of user jayw546
Illinois
2 reviews
0 helpful votes
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July 14th, 2021

This was a retirement gift for a very special individual. He LOVED it. The gift was delivered on time and with excellent care. I will definitely use this company again.

Tip for consumers:
Lots of selections!

Products used:
Gidt basket of different types of beer.

Service
Value
Shipping
Quality
Thumbnail of user emersonn5
Mexico
1 review
0 helpful votes
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February 12th, 2022

This is the second time I've used GGB, and I am again very pleased with the quality of their products and service. Bought 3 gift baskets for Valentines. Highly recommended!

Products used:
Valentines gift baskets

Service
Value
Shipping
Quality
Thumbnail of user erikaj35
Georgia
1 review
2 helpful votes
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December 11th, 2019

I ordered a birthday basket on Monday 2nd day air for delivery on Wednesday. Today is Wednesday and tracking says it'll be delivered tomorrow. Birthday surprised ruined... sure I cancelled and will get my refund, however YOU DON'T GET YOUR EXPEDITED SHIPPING CHARGE BACK. Mine was $30 down the drain. Will never shop with them again.

Thumbnail of user destinys15
Florida
1 review
0 helpful votes
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July 12th, 2018

Regardless of the fact that I sent it to myself, 2 lb of popcorn from gourmet gift baskets was the best gift Ive ever received. 10/10 would recommend :)

Thumbnail of user betht136
Illinois
2 reviews
3 helpful votes
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July 14th, 2021

The gift basket I ordered for Father's Day was perfection! If you would like to have the peace of mind to get a gift you know will be 100% quality, as well as affordable, look no further!

Products used:
Gift Basket of Popcorn

Service
Value
Shipping
Returns
Quality
Thumbnail of user clairep62
North Carolina
1 review
0 helpful votes
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June 25th, 2018

Grown sons can be difficult to buy for. My 2 are very special to me and are both wonderful fathers. They both loved their gift - right down to the bucket! I'll definitely be ordering from you again!

Thumbnail of user moc49
Oregon
1 review
0 helpful votes
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July 13th, 2021

My gift recipient was beyond thrilled with this basket. Loved the beer and snacks. Perfect gift for any occasion for someone who likes beer and u don't know what else to get them!

Thumbnail of user nicolej503
Maryland
1 review
0 helpful votes
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February 16th, 2021

I ordered this for my husband for Valentine's Day. It arrived on time, with everything from the image and description. He loved it! Quality food and quality beer! Definitely going to order again.

Thumbnail of user aa424
New Jersey
1 review
0 helpful votes
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January 26th, 2021

I Purchased the Classic Red Wine Gift basket for my staff, and all 20 of them loved it. The customer service was excellent, and they delivered on time. Very happy with Gourmet Gift Baskets.

Service
Value
Shipping
Thumbnail of user saram765
Kansas
1 review
0 helpful votes
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March 12th, 2021

I ordered a Valentine's Day basket for my daughter in college. It arrived on time, good packaging and as expected. She loved it and I will order again

Thumbnail of user maryannv30
Kentucky
1 review
0 helpful votes
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April 22nd, 2021

Ordered a bottle of champagne for my best friend's birthday. Arrived quickly and my friend was thrilled with the selection and it arrived exactly on her special day.

Products used:
Champagne

Service
Value
Shipping
Quality
Thumbnail of user trinae2
Pennsylvania
1 review
2 helpful votes
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February 14th, 2017

Horrible! They ruined Valentines Day! Had to tell my wheelchair bound boyfriend to go look outside for a "surprise" in the freezing weather and guess what? It wasn't there! 4 days notice and wasn't there! This basket from NH to NY! Really? They are morons! They do not deserve to make it in the US! Not a business but losers with FALSE PROMISES! Please please DO NOT ORDER THEY WILL HURT YOUR LOVED ONES!

Thumbnail of user markd2703
Michigan
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Sent as a "get well" basket. Ordered online, process was easy and swift, item was promptly delivered to our friend as ordered. Friend reported they enjoyed the gift basket.

Tip for consumers:
These folks got it there the next day.

Products used:
Gift basket with chamagne, chocolate, cheese, and crackers.

Service
Value
Shipping
Quality
Thumbnail of user loub145
Ohio
1 review
0 helpful votes
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November 6th, 2020

I bought gift towers from gourmet basket four or five times. Each time I sent them they were surprised and greatly appreciated. Each time they were able to use the pretty boxes for other purposes.

Thumbnail of user tinar610
Florida
1 review
0 helpful votes
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February 12th, 2022

The gift basket exceeded my expectations and the recipient was pleasantly surprised and thrilled with the selection. The delivery was right on time and I would definitely order from them again!

Products used:
Gift baskets

Service
Value
Shipping
Quality

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From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...

Business History

GourmetGiftBaskets.com was founded in 2002 with family values and the desire to provide exceptional gifts for all of life’s special occasions. Through years of working in his family’s flower shop in New Hampshire, President & CEO Ryan Abood naturally realized an opportunity to provide handmade, high quality gift baskets. What began with two family members in the basement of a flower shop has exploded into a multi-million dollar company recognized multiple times by Inc. 500, Internet Retailer, Enterprise Bank, and more, while still remaining true to its core values of exceptional gourmet ingredients handcrafted with care. As this entrepreneurial family spirit continues in the next generation with the birth of the youngest Abood last spring, this proud family business will continue to exceed gourmet gifting expectations.

Company Representative

Thumbnail of user jasonb1378
Jason B.

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