• GourmetGiftBaskets

GourmetGiftBaskets

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Overview

GourmetGiftBaskets has a rating of 3.2 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket, and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

  • Service
    169
  • Value
    170
  • Shipping
    170
  • Quality
    165
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
44
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How would you rate GourmetGiftBaskets?
Top Positive Review

“What a Novel Idea!”

Ann F.
2/7/21

The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!

Top Critical Review

“Problem with Order and No follow up”

Paul T.
4/29/24

I ordered two gift boxes for our neighborhood HOA. Both were received in their boxes upside down. Opening the boxes as you would think to do so, based on the box and information, resulted in the items falling out as the box was opened upside down. Also, the gift card I wrote to go with the items was not included. I have written three times to the company (and sent a video of the box being opened) and have not heard back from them. This exhibits very bad businesses practices.

Reviews (473)

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customer service (74) gift basket (196)
Thumbnail of user go56
New York
2 reviews
0 helpful votes
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October 29th, 2020

You just can't go wrong when ordering from them! The gift far exceeded my expectations and the recipient was overwhelmed to receive it. The items included within the gift basket were top notch including the champagne. The display and the wrapping were outstanding as well. I would definitely give this 5 stars and will definitely use them in the future!

Thumbnail of user pyrop
Missouri
1 review
0 helpful votes
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June 19th, 2023

First time we used this company. It won't be the last. We sent a large basket to a new business associate and his family. The basket has something for all ages. They were very pleased, Selection of items was wonderful and GREAT customer service. Already planing to use you for holiday gifts.

Products used:
Girt basket

Service
Value
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Thumbnail of user shanas49
District of Columbia
1 review
0 helpful votes
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July 14th, 2021

This year I have not always been able to see my friends in person and have relied on gift baskets for birthday presents. They have a nice selection with something for everyone's personality - elegant, silly, fun, tasty, healthy, less healthy and most importantly delivered on the exact day. Everyone has enjoyed them and who doesn't like getting a gift basket in the mail? I will definitely use again.

Products used:
gift baskets

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Value
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Thumbnail of user patriciar859
Massachusetts
2 reviews
0 helpful votes
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June 3rd, 2020

Gourmet Gift Baskets is always my go to for a gift! Again, did not disappoint! My son was away at college turning 21 so I sent the bucket of beer & snacks. He said it was great & shared with roommates. Perfect birthday gift!

Thumbnail of user nataliec190
Kansas
1 review
1 helpful vote
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May 12th, 2020

We bought this as a "quarantine date night" for friends of ours and the stay at home order ended up being lifted shortly after they received it. They invited us to their house for a "beer tasting party" and we had so much fun with this. Eight of us participated and we had one "host" and had not laughed that hard in such a long time. Thank you for bringing some cheer back into our life!

Thumbnail of user maryv628
Georgia
2 reviews
0 helpful votes
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November 18th, 2020

This was a thank you gift to some very kind friends. It was beautifully presented and full of wonderful treats in addition to the beer. My friends were overwhelmed. These gift baskets are something that I will send again.

Thumbnail of user aprilb133
Virginia
1 review
0 helpful votes
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July 26th, 2018

I highly recommend the baked goods basket. I sent one to my best friend and she was over the moon impressed. A family friendly gift to share with all made with love and freshness. I will definitely be getting another basket sometime soon. Thank you for making her birthday extra yummy!

Thumbnail of user jacquelinec269
Pennsylvania
1 review
0 helpful votes
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August 31st, 2020

I recently purchased a cheesecake for our 21st wedding anniversary. My husband and I were truly delighted with the Amaretto Cheesecake. OMG... this was the best cheesecake we have ever tasted. Will definitely buy again.

Would add photo but we ate it all

Thumbnail of user amyc558
Indiana
1 review
0 helpful votes
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April 22nd, 2019

Ordered a last min basket for Easter. So many options to choose from! There were MANY shipping/delivery options. Had it shipped and received it in 4 days! No extra charge for the shipping either! Very impressed with this company! Plan to use again.

Thumbnail of user keriw46
South Carolina
1 review
0 helpful votes
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April 1st, 2022

I bought a birthday gift basket for my daughter in college. This basket was the perfect gift/ care package because it kept her stocked on study snacks as well as making her feel special. The dungeons and dragons nerds excited her because of the unique packaging. It appears that every item is specially selected. What a wonderful gift idea. I will be sending more and highly recommend gourmet gift baskets to everyone.

Tip for consumers:
I can’t say enough to encourage you. This has made shopping easy with all the various products to choose from.

Products used:
All of the products!!

Service
Value
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Thumbnail of user jonahmiea
Singapore
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

We ordered 2 Snack & Chocolate Gift Basket as appreciation gifts to our international speaker. It was a great experience and a smooth transaction with Gourmet Gift Baskets. Their website was easy to navigate and customer service was excellent. For customers who are overseas (with the time difference), email is a convenient way to communicate with their team and their turnaround time to respond is fast.

Tip for consumers:
Provide the complete address and contact number of the receiver for faster delivery and avoid any hiccups

Products used:
Snack & Chocolate Gift Basket

Service
Value
Shipping
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Thumbnail of user doloresl4
Pennsylvania
2 reviews
9 helpful votes
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November 12th, 2021

GourmetGiftBaskets consistently offers a wide selection of goodie-filled baskets guaranteed to please and in every price range for the gift-giver. GGB securely packages the contents so your edible gift arrives quickly and safely. Only quality ingredients are used and carefully selected around a particular theme. And one of the best features of GourmetGiftBaskets is that you can ship them anywhere to provide a friend or a loved one with a hug or a kiss by gifting them with something that will bring a smile to their face. We recently received the "Candy Stash" basket, which of course didn't last long, and were very impressed by the presentation and of course, the selected sweet offerings!

Tip for consumers:
Sign up for GGB e-mails to receive discounts on products.

Service
Value
Shipping
Quality
Thumbnail of user susanl1980
Texas
2 reviews
0 helpful votes
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July 14th, 2021

I am happy to highly recommend this Amazing company! I ordered a last minute basket and they delivered as promised the next day. The quality and customer service are excellent :) I will definitely be ordering from them again.

Tip for consumers:
I was contacted 3 days later by customer service to be sure it was delivered on time, that I was happy with the quality, and that I was happy overall with my purchase. Happy to have a company that I can count on!

Products used:
Bought a Sympathy Basket and it was delivered as promised the next day. The quality was excellent.

Service
Value
Shipping
Quality
Thumbnail of user tamm9
Maryland
1 review
0 helpful votes
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August 27th, 2018

I sent this as a birthday gift to my husband at work. He loved them, even shared them with his co-workers. He also said they were really fresh and delicious. I am defiantly going to be ordering again.

Thumbnail of user alanb722
New Jersey
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

This company and their offerings are truly outstanding and very competitively priced. I purchase plenty of goods for individuals on my team as rewards and achievement as well as clients for their appreciation and loyalty. All enjoy the exquisite blends of complimentary fine tastes and packaging. Gourmet Gift Baskets will most assuredly stay on my buy, buy, buy list.

Tip for consumers:
Definitely take advantage of the various deals and discounts they offer.

Products used:
Mostly combination gift baskets

Service
Value
Shipping
Returns
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Thumbnail of user williamh2303
Virginia
1 review
0 helpful votes
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December 15th, 2020

I purchased a "Deck the halls gourmet gift tower" for my son & his wife it was packed very well and arrived on time as promised.
I would highly recommend this to anyone looking for a good deal and a super verity!

Thumbnail of user tg192
Nevada
2 reviews
0 helpful votes
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November 12th, 2021

This was a great little box of sweets! Bought it for my 95 yr old Mom for her birthday, and she loved it. It arrived later than the 2 days I was promised, but with all the issues the country is having with the mail, I was was not surprised, just disappointed that I had to pay double the cost of the item to have it get there in 2 days, and can't get a refund on the shipping costs. Who wants to deal with the red tape of FedEx right, and they bank on that. Nice gift though.

Service
Value
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Thumbnail of user karenm2339
Michigan
1 review
0 helpful votes
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October 29th, 2020

My son turned 21 far from home so I sent him a basket with wine and other goodies. He loved it and thought it was perfect and much better than sweets! I also chatted online and received wonderful customer service. Highly recommend.

Thumbnail of user nanettet5
New York
1 review
0 helpful votes
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April 29th, 2020

I cannot imagine any review than 4 stars for the company.
I have ordered multiple items since March 15,2020 and am amazed at the product quality and prompt delivery! You are the number 1 go to for perfect gifts from now on!

Thumbnail of user dkm2
Arkansas
1 review
0 helpful votes
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April 25th, 2020

I got this for my brother... one who loves beer and grew up with Whoopi pies our mother would bake. He LOVED both! Two thumbs up for product as well as service. Product delivered on schedule. Service you can count on in all ways! Much thanks!

Thumbnail of user gingerz
California
1 review
0 helpful votes
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July 24th, 2018

Ordered this mini-golf bag gift basket for a work team member as they recovered at home from an accident and it converted to a cooler after all of the delicious snacks & treats were enjoyed. What a wonderful idea for him as a Golfer, encouraging him to get 'back on the links soon'!

Thumbnail of user donk261
Virginia
1 review
0 helpful votes
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November 20th, 2020

Exceptional in every way: content of the basket, delivery (precisely as ordered), customer service outreach (checked with me by phone and email to ensure all went well). Gift was to a friend recuperating from recent hospital surgery at home -- he was so surprised and delighted to receive he sent me a photo of himself smiling beside the beribboned basket.

Thumbnail of user cinthyap3
Virginia
1 review
0 helpful votes
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July 20th, 2021

The service is amazing, product arrived on time and it was delicious. Post Sale service was great! Team followed up immediately after we received the package to check if we were happy! I highly recommend this company!

Products used:
Artisan Meat & Cheese Platter

Thumbnail of user kareno109
Florida
2 reviews
0 helpful votes
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June 26th, 2018

Ive purchased gift baskets from Gourmet Gifts Baskets before so when Fathers Day rolled this year around I chose to order another one for my dad. I ordered the cookie and brownie basket. The cookies and brownies were the best of the best! Always fresh and delectable! My dad has a really big sweet tooth and this basket was perfect for him! The care put into every one of the items is top notch! I am and will continue to be a loyal customer because I know love and care is put into each and every treat! Thank you so much for another great basket!

Thumbnail of user raenar2
New York
1 review
0 helpful votes
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March 15th, 2021

I purchased the Gourmet Meat & Cheese Sampler - Deluxe - I had sent it to very dear friends of mine,
Unfortunately, their mother passed away. Despite what they were going through they took the time to thank me for the lovely basket. They told me everything was packed so nicely, tasted delicious and fresh! They also had unexpected guests and the gift basket full of gourmet goodies, came in handy!

Tip for consumers:
Great site and service. I called first with questions and they were happy to assist me.
Shipping was fast !

Products used:
Gourmet Meat & Cheese Sampler - Deluxe

Service
Value
Shipping
Quality

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From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...

Business History

GourmetGiftBaskets.com was founded in 2002 with family values and the desire to provide exceptional gifts for all of life’s special occasions. Through years of working in his family’s flower shop in New Hampshire, President & CEO Ryan Abood naturally realized an opportunity to provide handmade, high quality gift baskets. What began with two family members in the basement of a flower shop has exploded into a multi-million dollar company recognized multiple times by Inc. 500, Internet Retailer, Enterprise Bank, and more, while still remaining true to its core values of exceptional gourmet ingredients handcrafted with care. As this entrepreneurial family spirit continues in the next generation with the birth of the youngest Abood last spring, this proud family business will continue to exceed gourmet gifting expectations.

Company Representative

Thumbnail of user jasonb1378
Jason B.

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