GourmetGiftBaskets has a rating of 3.2 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket, and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.
The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!
I ordered two gift boxes for our neighborhood HOA. Both were received in their boxes upside down. Opening the boxes as you would think to do so, based on the box and information, resulted in the items falling out as the box was opened upside down. Also, the gift card I wrote to go with the items was not included. I have written three times to the company (and sent a video of the box being opened) and have not heard back from them. This exhibits very bad businesses practices.
The gift basket was exactly what I was looking for and the guys I sent it to loved it. Everything was perfection from start to finish. I must say, I am very impressed with the the level of customer service provided by the GourmetGiftBaskets team. After such an exemplary experience, I don't plan to look elsewhere for future gift baskets. This company has just secured a loyal customer. I highly recommend this brand. You will not be disappointed!
Tip for consumers:
Happy searching!
Products used:
The beer around the world basket.
I purchased the ice Cream Cone cake pops earlier for a birthday gift. They looked so realistic that the recipient put them in the freezer, thinking they were really ice creams. The items arrived on time and were packaged with ice packs to keep them cool during delivery. My experience was perfect!
I ordered a Cookie Gift Basket for my friend's 80th birthday and she loved it! The website was user friendly. There were a ton of selections of gourmet gift baskets to choose from and they were reasonably priced. Service was excellent as they got the basket to my friend in a few days time. Quick and easy, I'll be using this site again soon I'm sure!
Tip for consumers:
Quick delivery time and great gift baskets reasonably priced!
Products used:
Gourmet Cookie Gift Basket
I ordered the "Around the World Beer Bucket" for a friend's Birthday. Although there was a slight mix-up with the delivery destination, Customer Service stepped up to the plate and made sure that a successful delivery took place. My friend took a picture of the package, which was beautifully wrapped. I have since ordered a second gift for another friend. I am very pleased with this company's products and service.
We were caught in a bind and needed a quality gift that could be delivered quickly. Many vendors just said no. Gourmet Gift Baskets not only had super quality products but offered variety. As promised they made a next day delivery across the country. The gift basket was very well received and after trying the included goodies we received a super thumbs up.
Tip for consumers:
Great service and easy to use even if a first time user.
Products used:
Gift basket as gift to friends. Overnight delivery accomplished for Christmas eve
I was drawn to the gourmetgiftbaskets by their website. They provided a wide choice of "Easter Baskets" that looked extremely nice compared to other companies. I felt the price was fair and I needed to get the gift to N. C. quickly. The package arrived just when they said it would and I received a notice that it was delivered. I received an email following up about my purchase, which is unusual for companies to do this day and age. It meant a lot that they cared to know. I could not be more pleased and will use them again.
Bought this basket for Fathers Day since my dad lives far, and I ordered it on Saturday(last minute) and it was delivered Monday morning. They delivered it to his job but he left for the day so he ended up picking the basket up from the store location. He was still surprised and he loved everything in it! It came with fresh fruits and tons of snacks! Will definitely be ordering again! Thank you Gourmet Gift Basket for making my dads day a little bit more special!
My son, daughter-in-law, and granddaughter love Halloween. This year, because of the pandemic, promised to be a huge disappointment. I sent a gourmet Halloween gift basket to each of them. All three loved them. My son said he was impressed by the assortment in the beer bucket; his wonderful wife told me the wine and chocolates were delicious; and my granddaughter, a true chocolate fanatic, raved over hers. Great quality!
Awesome, super happy with my purchase! My daughter loved the goodies I sent her. Quality is excellent, shipping super fast and packaging was perfect! Thank you for all your hard work and keeping your customers smiling!
Products used:
It was a gift
I bought this gift for my brother across the miles in Georgia. He was beyond pleased and I was happy to be able to celebrate his birthday with such a beautifully packaged gift. Cheers to a great gift option when only the best will do!
Thank you! The gift was a big hit! The perfect present for my newly-legal-drinker-daughter-away-at-college's 21st birthday. The presentation was even nicer than expected, party in a box! Will be looking at Gourmet Gift Baskets before ever sending just flowers again.
Tip for consumers:
It was great that I could choose delivery date.
Products used:
Champagne and Mimosa Basket
I ordered a few items for a friend and I didn't think they would be delivered next day. Not only were they delivered on time, packaged well and safely but I was told that everything was delicious. Their cookies and products were all very fresh. Couldn't be happier! Didn't even have to bother with customer service because the transaction was super easy.
Paid for express shipping for a guaranteed delivery date. Package arrived 5 days late. Called customer service and was told the date I paid for was "estimated". Um, no. It wasn't; that's why I paid so much extra. Requested my shipping costs back and was told it was UPS's issue. Again, no. I don't have a contract with UPS, gourmet baskets does. It's their job to refund the customer and get reimbursed by their contracted delivery service. Bottom line: Terrible company for mediocre food. You'd do better at Walmart.
Tip for consumers:
Don’t use gourmet gift baskets. The food is nothing special and the customer service is AWFUL!
Products used:
Cheese, crackers and sausages basket. Gag - it was awful.
I had never used Gourmet Gift Baskets and was a little reluctant. It also was not word of mouth etc. well I'm very glad I took a chance. My brother was the recipient and he called right away after receiving it. Both of us were happy with the snacks because they were not just convenience store type snacks. The package arrived right on time.
Products used:
Gift Basquet
I had to order a sympathy basket and needed it to be delivered quickly. Most places had a lag time of 3-4 days delivery even with rush shipping. Gourmet Baskets was able to deliver it the next day! Shipping was even reasonable for this request and the selection was delicious. The person receiving the basket said they really enjoyed the goodies. I have used one of the big-name companies for orders like this and they are slow on delivery and much more expensive. I will definitely be using Gourmet Baskets again and highly recommend them!
Sent the Easter wooden gift box as a surprise to my daughter and son-in-law who loved it. It arrived on the specified day and nothing had melted (sent to Atlanta). Also, contained hard to find, in any type of gift basket, candy bar favorites. And the fun, reusable box, were my main reasons for choosing Gourmet Gift Baskets. Will definitely be a returning customer!
This company is a pleasure to work with! It is so wonderful to know companies such as Gourmet Gift Baskets is out there with deep pride in their work.
Oh - the recipient was thrilled with his basket and said, "Such a warm and personal gift for our family at such a difficult time. It really helped us to share this together."
Will surely use them again in the future.
~Ruth Clark
Tip for consumers:
What do you think would have been helpful to know?
Products used:
gift basket
Very disappointed with delivery from Gourmet gift basket that left a box of chocolate strawberries outside the front door on the heat exposed to animals. The chocolate melted falling apart and the strawberries was wet.
Tip for consumers:
Make sure somebody is home to receive the basket, otherwise they will leave outside on the weather.
Products used:
Food
I purchased their hand-dipped box of chocolates and they were amazing. I normally take a bite into the chocolates and throw out any that are not amazing (to save on calories), but these were all amazing - so my friends and I ate (almost) the whole box during a girls weekend away - this is all that is left of the two layers of chocolates. My order arrived on the day it was promised and the shipping was amazingly fast. Thank you!
I ordered the double Easter baskets for my grandchildren and could not have been more pleased with the quality, content, and prompt shipping. I wanted something other than a standard basket, and the little houses holding the Easter treats were adorable! Highly highly recommend!
Products used:
Double bunny Easter badkets
I bought this for my husband for Valentine's Day. This is one man that won't be forgotten on what is typically a female's special day with that special person. He loves pastries and was thrilled, to say the least, to receive this, he was so surprised! The pastries are incredibly moist and really delicious. THANK YOU!
Products used:
Breakfast Bakery Basket.
I ordered this for family to enjoy over the holiday weekend, since one of them is sick. I paid extra for two-day shipping for it to be there on a Friday. It was not delivered until the next Tuesday. It is now Thursday, and Customer Service never answered my email asking for a refund on shipping. Only going to give two stars because it did provide my family with snacks.
Tip for consumers:
Do not pay extra for two day shipping.
Products used:
Deluxe Gift Basket
I have used the services of many Gift Basket companies over the years and can say without hesitation that there has never been another that was more dedicated to providing 'great' service and 'great products'!
We have a large family - many different ages - spread out over Canada and the U.S., so "thanks" to Gourmet Gift Baskets" for providing me with this dependable way to send them great selections of gifts that they ALL have very much enjoyed!
We ordered the craft beer basket as a get well gift for a friend. It is often so hard to find the appropriate gifts for men but this hit the mark. The package was delivered on time and was well received. I would definitely order again.
One never knows right? Ordering online sent to another person elsewhere, it all can be a shot in the dark- not with this company, I am so pleased as was the recipient. You can trust that a gorgeous package will be sent, on time with good will. Fabulous company, thank you so much! Top quality!
Products used:
gift
Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...
GourmetGiftBaskets.com was founded in 2002 with family values and the desire to provide exceptional gifts for all of life’s special occasions. Through years of working in his family’s flower shop in New Hampshire, President & CEO Ryan Abood naturally realized an opportunity to provide handmade, high quality gift baskets. What began with two family members in the basement of a flower shop has exploded into a multi-million dollar company recognized multiple times by Inc. 500, Internet Retailer, Enterprise Bank, and more, while still remaining true to its core values of exceptional gourmet ingredients handcrafted with care. As this entrepreneurial family spirit continues in the next generation with the birth of the youngest Abood last spring, this proud family business will continue to exceed gourmet gifting expectations.