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GourmetGiftBaskets has a rating of 3.2 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket, and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.
The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!
I ordered two gift boxes for our neighborhood HOA. Both were received in their boxes upside down. Opening the boxes as you would think to do so, based on the box and information, resulted in the items falling out as the box was opened upside down. Also, the gift card I wrote to go with the items was not included. I have written three times to the company (and sent a video of the box being opened) and have not heard back from them. This exhibits very bad businesses practices.
TERRIBLE EXPERIENCE - VERY RUDE CUSTOMER SERVICE PEOPLE PACKAGE NEVER DELIVERED - THEY TALKED OVER ME - DIDN'T CARE - VERY BADLY RUN COMPANY - "CUSTOMER SEREVICE & SATISFACTION NON EXISTANT!"
I spent A LOT for the very little I got! What's even more disappointing than the poorly presented, flat/bad tasting cheap "champagne" I was overcharged for was the pitiful customer service I received thereafter! It's like they take your money, then want your feedback-but only if it's positive... If it's negative, then they just ignore you and respond with a generic, half-hearted "oh well" message. I was overcharged for shipping-but somewhere on the page I was supposed to have seen some imaginary addition sign. (It wasn't there) I agreed to pay $25 shipping which is outrageous, but I had no choice in the matter. Yet the final bill invoiced me for $50 because somewhere a plus sign was hidden supposedly. What, was there also another, smaller written $25 sign written also that I didn't see? When I brought that to their attention, I got a backhanded response which indicated I should have seen the two charges I agreed to pay. $50 for two day shipping? Gimme a break! I have a box at the ups store and I know how much they charge to ship something, it's nowhere near that amount! There was supposed to be treats with the champagne, there wasn't -unless you count a tiny, melted little morsel which was stuck inside Walls of the package. The garbage item was only superseded by the even worse customer service I was so unfortunate to have to have endured. I would say that for the $200 I paid, the value of the gift/experience was definitely NOT worth the money. Not even a little bit. There are other companies online to do business with. This place was my last choice. I had to settle because the other places wouldn't ship to Utah. So I guess that's what I get for settling. The worst part of it all is that this company doesn't give two &&@$'s about this or my opinion whatsoever. Nothing was done to remedy the situation. No care was given. Buyer beware! What a joke!
Beautiful packaging, arrived when it needed to - overall great experience! I will definitely be ordering from them again when I need to send a gift!
It was timed perfectly for her birthday! She called me to let me know that was just so wonderful! Thank you for this service! :)
This was a gift for my daughter and her husband and they loved it. Said everything in it was good. Would order from them again.
I purchased for my parents and they LOVED it. They highly recommend as the perfect gift for anyone! High quality.
Tip for consumers:
This is a great gift. Excellent quality and nice presentation.
Products used:
Chocolate covered dried fruit and the mixed nuts in the wooden box.
My college freshman boy loved receiving this! The selection for the gift basket was a big hit - he loved it!
This gift was arranged magnificently! The beer and the snacks are top quality! You can't go wrong with this item!
Bought as a gift for my mom, she enjoyed them very much! Received on time for Eid! Perfect giftwill buy from them again
I ordered this for someone who recently had surgery. It was received on time and was just as described. He loved it. It was easy to order too.
I sent the Golf Popcorn Tin to my boyfriend and he spoke very highly of the quality of the products and company! Thank you for a great experience!
So many options and the delivery time is so quick. I was sending it to a very very small town with not a lot of gift options.
My recipients LOVED it.
I bought this gift for one of my sponsors because she and her husband enjoy beer. It seemed pretty nice and she liked it.
Products used:
this was a gift
Great service great products. Been using them for 4 years now and will continue. Can't say enough about them!
Always on time and always what was ordered. Have used numerous times and very satisfied. Will absolutely use again.
Products used:
Wine and chocolate
It was easy to order, the basket came sooner than expected, and the presentation looked very nice. The recipient liked it a lot.
I received this as a gift and it was the perfect surprise. We really enjoyed the contents of this basket. Great gift idea.
Chocolate melted. Didn't send a basket to replace it on the day they said. Now they say they are sending. It a week later. Very disappointed
We needed some last minute gifts for out of town friends and these were perfect-delivered on time and in time for Christmas!
I would recommend gourmet gifts to anyone. I have been a gift sender and a recipient, and in each instance I could not be happier
My daughter and her friends really enjoyed! All the friends of my daughter in college are in love with this giant cookie cake!
This is a fun and delicious alternative to candy for Halloween. I sent this to my grandson for Halloween last week and he and his roommate loved it.
Great gift basket! Bought it as a thank you gift for a friend and he loved it! Many options to chose from and great service!
I bought these for someone special for Valentine's. They were surprised. They haven't stopped talking about how good they were. Great job!
Wine selections and cheeses were excellent however the peanuts were stale And the water crackers were crushed to be not useful.
Gain trust and grow your business with customer reviews.
Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...
GourmetGiftBaskets.com was founded in 2002 with family values and the desire to provide exceptional gifts for all of life’s special occasions. Through years of working in his family’s flower shop in New Hampshire, President & CEO Ryan Abood naturally realized an opportunity to provide handmade, high quality gift baskets. What began with two family members in the basement of a flower shop has exploded into a multi-million dollar company recognized multiple times by Inc. 500, Internet Retailer, Enterprise Bank, and more, while still remaining true to its core values of exceptional gourmet ingredients handcrafted with care. As this entrepreneurial family spirit continues in the next generation with the birth of the youngest Abood last spring, this proud family business will continue to exceed gourmet gifting expectations.
