GourmetGiftBaskets

Excellent products, stellar delivery and exemplary customer service. Highly recommend this vendor and products!

I absolutely love their service. The basket I ordered was beautiful.! It arrived quicker than I thought possible.! Love Love Love this service.!

On time delivery and the recipient was very happy with their gift basket. I would for sure order from this company again.

Excellent customer service. Very quick to respond and accommodating. Would definitely recommend this company

Immediately after placing my order, I called to make a simple request; that the one item of meat be omitted from the gift basket because the grieving family who were to receive this sympathy gift basket of snacks and chocolates are vegetarians. The offices were not open, but the outgoing message said to leave a message - so I did. I spent nearly $100 on a basket that was perfect for the family, as a show of sympathy from friends, which is why it was chosen. Except for the one (oddly-included) sausage roll.

In any event, I followed up with an email early the next morning to ensure that the message was received before shipping. I did receive a return call late in afternoon with the information that I couldn't "customize" any gift baskets. I was honestly, quite angry at this as I wasn't asking for customization; I was merely asking that whoever physically creates these baskets, simply reach in and take out the sausage roll. I didn't even care of it was replaced with anything, I just didn't' want the item to be included out of respect to the dietary needs of the family.

I was then told that the item had already shipped and that the only thing they could do was "recall" it from Fed Ex. The family is only staying together during their grieving period for a few days, so no, I didn't want it recalled - I wanted it delivered.
But then I discovered via the UPS tracking number that GGB provided, that I was misled. In the early evening - about 2.5 hours since I spoke with the representative that it's status as "still being prepared"!
Why on earth couldn't Gourmet Gift Baskets do the simple favor of just removing this single item before wrapping and shipping? I wasn't asking for something extraordinary. I was very dissatisfied with this lack of sentiment and for being misled by being told that the item had already shipped.

My grandkids loved it. I send something every year for all holidays. I hope I can get this again next year for Halloween.

Order placement was easy, Good product selection, Delivery was on time/early, delivered product was as described, price was fair, would order agsin

My friends are spending Thanksgiving alone and secluded in their homes due to COVID-19. The gourmet gift baskets really cheered them up! Thank you.

They will always remember you for remembering them. This is the second GGB I have purchased and each person was thoroughly pleased.

This was a great little something for the family during these trying times since we couldn't all be together.

I sent all 6 of my grandkids ages 9-26 Halloween Gourmet gift baskets and they absolutely loved them!

Gourmet Gift Baskets
Excelent product y beautiful basket
Love it!
I have great experience with this gourmet product
Thanks

Experience with Gourmet Gift Baskets exceeded my expectations and the recipient was thrilled with her gift. GGB is my new go-to.

Got the Hanukkah oreos for my husband and he loved the cookie decoration and said they tasted great! Will get nxt yr!

I paid $54.99 for a very small Winter Wonderland Gift Tower. I am SO DISSAPPOINTED but it is my own fault.

Communication and service were both great. Thanks to Brian McArthur Brian DeAngelo. Will continue to use GGB!

It is my first time ordering from this site as I was in search of something that had same day delivery service.
This site provided the same day delivery service, as long I had put in the order before 1PM, which I indeed had and received the confirmation email at 12:02 PM EST.

It was a birthday present and I knew the recipient would be home today to receive it. However, as time had gone by, I realize, I have not received any notification regarding delivery.

I reached out to their LIVE chat and was assisted by one of their rep. They informed me that it will be delivered within the hour.

I had gone ahead and informed the recipient to stay put and don't go anywhere but she waited till 6:30 PM and needed to leave and could not wait anymore unfortunately.

(6/16)
I had reached out to their LIVE chat again and was informed that the package was delivered and signed for on 6/15. Which I did indeed check with the recipient right away to make sure if anyone else in the household may have received this.

I did not receive any confirmation email delivery.
When I checked their tracking site, my order # came up as "No Data Found"

Their rep finally makes the connection with the local shop to confirm and find that they did NOT deliver. I was told that they will deliver within 2 hours. So I had asked that if this was not delivered by noon, I would like to request a refund as I did not want her to wait around for a situation I had put her in.

The recipient did receive the package and took a picture to send to me.
To my disappointment, it came in a box. I specifically chose a "basket size" on your site because I thought the basket can be repurposed for something else. Premium basket size to be exact and it was delivered in a box. What was the point of choosing a basket size and paying extra money for? It is quite deceiving to say the least. The items in the box were not exactly what I would expect from a premium box included were 2 nature valley granola bars and 1 Rocher chocolate, which I thought was in poor choice selection for a gourmet snack and chocolate basket (box).

I understand their fine print say the items pictured and container will vary but the container, letting it be a "basket size" of different type of wicker basket was assumed here.

There was no depiction of what the difference between classic or premium and so this is quite misconstrued in your post. I would probably be content with this item being considered to be your classic but to be considered to be a premium box, is quite reaching.

This was my personal review but it will be my last time purchasing.

This is the first time ordering from them I ordered a Christmas gift assortment. AMAZING! My sister LOVED IT!