GourmetGiftBaskets

I had ordered multiple packages from this company to the same address before, and all were delivered. Today my son's 16th birthday cake wasn't delivered on time, because the UPS driver couldn't find the same address. I called this company twice. Extremely impolitely, I was told that UPS was informed and the company can't do anything for the package delivered today. Then I called UPS multiple times, and each time a representative told me that took notes, and the package would be delivered today. Finally after 5 PM, from the delivering UPS, I received a phone call, indicating they never received the above-mentioned messages, and the package cannot be delivered today! Under these conditions, I can't make any further purchases from this company.

The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!

I had sea salt caramel & chocolate covered strawberries sent to me as a gift, but they were horrible. Horribly packaged, overly salted, thick chocolate, more than half of the strawberries were still not ripe. This company chooses to hide poor reviews on a separate part of their website and showcase the best on the product detail pages. No ability to leave reviews on socials or Google. No response from customer service either. Save your money or waste it at Edible Arrangements. At least you'll get a better presentation and actually good overpriced dipped desserts.

I've ordered numerous items from GourmetGiftBaskets over the years and all have loved what they received. It's easy to order ahead, scheduling future delivery. I love that, cause I'm very forgetful. In fact, I have one set to go out next month. The products I've sent have been truly popular with family and friends. They've gone on and on about how delicious everything is. Highly recommend!

I don't live with my mom and for Mother's Day I had no clue what to send her, but I knew I didn't want to do flowers. After searching best gifts for mom's I stumbled across this website. This was my first purchase and I'm 100% satisfied I did!

Mom loved it! Received as photographed cute packaging and one day earlier than expected. She's been hunting down the cheese ever since lol. The Rose was perfectly balance just like she loves it.

I will be recommending and purchasing again

Was on vacation with grade school friends - I am now 61 - and it was going to be over the Halloween weekend and wanted to treat them to something special. So when we arrived at our hotel a Halloween Gourmet Gift Basket was waiting in each room filled with plenty of treats and no tricks! What a great way to feel like kids again!

I recently ordered a gift for a friend who was dealing with the recent loss of her mother. I had to contact customer service due to delivery issues and they were above and beyond in communication the whole time. I will definitely be ordering from this company again.

Thank you very much for helping be a part of my friends milestone birthday. We are in New York and could not get out west to celebrate with him. Having this basket delivered helped us be part of his day. I arranged with the resort staff to have this delivered with a bottle of his favorite wine upon their return from their day on the slopes. Everything was perfect and he was very surprised and they enjoyed the delicious, well needed selection. Thank you again. I will definitely think of you 1st when I need another basket.

Had been using another mail order gift company for my customers at Christmas. It was such a bother. Orders were going wrong on the web, trying fix them on the phone more than a headache. This is the first year I decided to rid myself of the BS and used gourmetgiftbaskets.com. I was amazed at the ease it took to order. The feedback from my customers was awesome. "When did you get classy?" And "Did we reach a higher level of gift this year". Made them feel good. Made me feel great! Thanks Gourmetgiftbaskets.com

Truly delighted by the after sales customer service. Seth, one of their gift concierge even went out of the way to address my personal concern which actually is not theirs anymore. I truly appreciated it!

Thank you GourmetGiftBaskets! Thanks Seth! I will definitely be returning for my gift requirements!

I bought this as a Christmas gift. The recipients loved the products. Even better is customer service who went above and beyond when I messed up on the address and fedex compounded the problem by "disposing" of gift without contacting anyone. New gift basket sent and in time for Christmas! Thank you so much

This packaging is super cute and ideal for anyone working on homes (real estate sales, repairs, home insurance, etc.) I sent two - one to our roofing company, and one to our insurance agent. Both groups LOVED them and also said the cookies were great!

Extremely good quality, wide ranging selection so it easy to find the perfect basket for any occasion, and super fast shipping! With a regular shipping speed I got my product delivered in 2 days. I bought this to donate to a fundraising auction and this basket raised more money over its value than any other basket! Very pleased with my purchase and will be coming back to GourmetGiftBaskets for any future gift basket needs.

I have shopped at GourmetGiftBaskets.com multiple times (since 2018) for a variety of different holidays. Each time I and my recipients were simply thrilled! :) Everything is top-notch from the quality of the items to the presentation. Great variety, great pricing and the ease of both shopping & check-out can't be beat! I see no reason to shop elsewhere! :)

I sent this basket to my parents for their birthdays and they absolutely loved it. The basket was beautifully wrapped with a dark green bow. They said the cookies and brownies were delicious. Well worth the money, highly recommended.

Mostly empty boxes, not much food. For $200 I was expecting something worthwhile, not boxes that are 1/4th filled with snacks. Very disappointing and an embarrassment to have this gift basket be received by my family as a present. Never again will I purchase from this company.

We were charged for this order but never received it. When I called customer service the lady who helped me was rude and basically tried to make it all our fault. Gosh forbid the company take any blame. Will never use again.

My daughter lives out of state. I ordered her the gourmet baked goods basket. I had a choice of next day, two days away or five days away. Her birthday happened to be 5 days away so I chose that date I knew she would be home. It never showed. I checked tracking and it was literally 20 minutes from her home the night before her birthday. We are now 2 days AFTER her birthday and still no delivery. Gourmet gift baskets says, sorry but FedEx ground doesn't deliver on mondays, it will be there tomorrow(Tuesday). Um, 4 days late! And no retribution other than refunding the shipping charge. I'll never use them again for supposed family owned and operated, they treat you like a big corporate number, not a person Totally ruined a birthday surprise

I gave a 3 week notice for a birthday gift, and even an extra 2 day cushion... Still has not arrived... I will have to purchase another gift ELSEWHERE... Kinda defeated the purpose of planning ahead...
They were happy enough to charge my credit card promptly.
I emailed to complain, but no response!

Mt order was placed on 12/12/2022 with a selected arrival date of 21/12. The order arrived at the courier facility in Irving TX on 19/12. Despite Houston being 3.5 hours away, the parcel was not delivered. I have used GGBs before but will not use them again, very disappointing.

My mothers day basket did not arrive in time even though I paid extra to guarantee it. We took the time to find something we knew our mother and grandmother would enjoy. Now there was nothing. Very dissatisfied and disappointed

Paid extra in order to insure receipt of a gift. Not only did they fair to meet that date, but Customer Service was difficult to contact & then indifferent to my plight. Very disappointed. Will be challenging any charges to my credit card.

Very disappointed in the quality of the gift box I ordered for a client. The item was delivered directly to them and the cheese was overly warm and inedible, the fruit was sub-par, but they said the crackers were ok. I spoke with customer service and told them about the issue, fully expecting they would resend the package... nothing, nada, zip, and no further contact from the company. Next time I'm ordering thru Costco.

Don't waste your money here, they don't care about their quality or they would have made this right. I ordered this on 9/1/22, and waited until 10/19/22 to post this, I gave them plenty of time to resend the order.