• GourmetGiftBaskets

GourmetGiftBaskets

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Overview

GourmetGiftBaskets has a rating of 3.2 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket, and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

  • Service
    169
  • Value
    170
  • Shipping
    170
  • Quality
    165
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
44
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How would you rate GourmetGiftBaskets?
Top Positive Review

“What a Novel Idea!”

Ann F.
2/7/21

The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!

Top Critical Review

“Problem with Order and No follow up”

Paul T.
4/29/24

I ordered two gift boxes for our neighborhood HOA. Both were received in their boxes upside down. Opening the boxes as you would think to do so, based on the box and information, resulted in the items falling out as the box was opened upside down. Also, the gift card I wrote to go with the items was not included. I have written three times to the company (and sent a video of the box being opened) and have not heard back from them. This exhibits very bad businesses practices.

Reviews (473)

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customer service (74) gift basket (196)
Thumbnail of user sharonr255
New Mexico
1 review
1 helpful vote
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August 25th, 2018

I live in NM and my sister lives in Ohio and Idecided to get a gift basket. They filled the order and delivered it on the same day. Great service and my sister loved the Gourmet Chocolate for her Birthday!

Thumbnail of user paulam752
Colorado
1 review
0 helpful votes
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April 17th, 2020

The size of the bucket and the amount of candy was just right. It was the same size from the description. The bucket and candy is very colorful and eye catching. I will definitely use this site again.

Thumbnail of user ritaj67
GB
1 review
0 helpful votes
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April 25th, 2020

I ordered this gift from the UK to be delivered locally in Stanfordville and despite the current Covid situation the gift was delivered exactly as promised. Both myself and the recipients were very impressed by the packaging and the contents were enjoyed by all. Would definitely use again and recommend.

Thumbnail of user kimberlyt22
Virginia
3 reviews
2 helpful votes
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May 7th, 2021
Verified purchase

I sent my boyfriend a basket and loved it... it arrived on time and he stated the treats were surprisingly good... Thank you GB for making look like a fabulous girlfriend. LOL

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Thumbnail of user mku2
Washington
1 review
0 helpful votes
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April 11th, 2021

My daughter, who lives on the east coast, recently celebrated a COVID wedding -- just her, her fiance, a photographer, and the officiant. Although I supported their plan for a very tiny wedding, I still wanted to celebrate from the west coast. I used Gourment Gift Baskets to send the adorable wedding cake pops and also a gift basket with treats and Prosecco to toast the happy day. My daughter and her fiance loved the surprises and enjoyed every morsel. This company is perfect for celebrating special occasions across the miles.

Products used:
wedding cake pops and basket with sweet and savory treats with a bottle of Prosecco

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Thumbnail of user hollys381
Arizona
1 review
0 helpful votes
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December 4th, 2020

I ordered the coffee break basket for my daughter and it was absolutely FANTASTIC! The coffee and snacks were fresh, the basket was beautifully prepared, and everything was delivered on time. I definitely will use this site again!

Thumbnail of user juliah136
West Virginia
1 review
0 helpful votes
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August 30th, 2018

I received the Birthday Oreo Cookies for my birthday. The packaging was perfect and the product sinful. I was surprised and delighted that not only was it festive but delicious. Thank you for providing such a nice product. I now have you bookmarked so that I can delight someone else on their special day.

Thumbnail of user shondah6
Virginia
1 review
0 helpful votes
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June 25th, 2018

My father received his Beer For Dad gift basket 3 days before Fathers Day. He was to excited, to wait until Fathers Day to open it. He bragged to his friends for days. Thanks GGB for your great ideas!

Thumbnail of user cynthiac1793
California
1 review
0 helpful votes
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November 12th, 2021

I bought Red Wine & Dark Chocolate Gift Basket for a co-worker's 25th work annieversary. He said it was a very nice basket. It was a good mix of chocolates/cookies that the kids enjoyed and the wine was very good for his wife and him to enjoy.

Products used:
Red Wine & Dark Chocolate Gift Basket

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Value
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Quality
Thumbnail of user sterliciar
Virginia
1 review
0 helpful votes
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November 3rd, 2020

We ordered this gift basket for thirty (30) board members and they all LOVED IT! The packaging from GourmetGiftBaskets was beautiful, and the process of uploading all of those addresses for express shipping throughout the US was very easy. Brian was so helpful! We highly recommend GourmetGiftBaskets and will order from them again in the future.

Thumbnail of user joellens2
New Jersey
1 review
0 helpful votes
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November 7th, 2018

I brought these Halloween Pumpkin Buckets for 4 of my great nieces and nephews for Halloween. I had them sent alittle earlier because I was not able to be with them on Halloween. They loved their surprise and use the pumpkins buckets for when they went Trick or Treating on Halloween.

Thumbnail of user markm2801
Michigan
1 review
0 helpful votes
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January 9th, 2021

Everyone to whom I sent the Christmas Morning Breakfast Basket was very pleased with the assortment of baked goods, the Proseco, and the way in which it was packaged. It was so easy on my end and a true value all the way around!

Products used:
Christmas Morning Gift Basket

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Value
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Thumbnail of user ginad206
Colorado
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

You can't beat the selection, the great idea's or quick delivery choices. Send this to anyone who has Everything! Received one myself and now send them to all my colleagues.

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Thumbnail of user helenaa12
Rhode Island
1 review
0 helpful votes
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July 24th, 2018

I purchased the Twelve Beers around the World gift basket as a birthday gift my my daughters boyfriend and he absolutely loved it (told me I was the MVP). I also purchased two of the baked goods baskets and they were also beautiful presentations. I am so happy to have found GourmetGiftBaskets and looking forward to my next order!

Thumbnail of user tm284
Utah
1 review
0 helpful votes
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August 27th, 2019

I have used GGB for business and am extremely happy with the products. We visited our daughter's in-laws and brought a wine, appetizer and dessert basket. The wine was some of the best I've ever had and the food was delish. Big hit!

Thumbnail of user arlenew64
Florida
1 review
0 helpful votes
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November 5th, 2020

My Grandson could not participate in Halloween this year so I sent him Gift Box Tower filled with candy.
He was totally surprised!
It was a great presentation and came on expected date.

Thumbnail of user lisab692
California
1 review
0 helpful votes
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July 9th, 2018

Bought my husband a gift basket for his Birthday and he Loved it. I would/will definitely order from this company again. Id like to say Thank you to them for their prompt delivery!

Thumbnail of user jamesl917
California
3 reviews
0 helpful votes
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August 27th, 2019

I bought the International Craft Beer Gift Basket for my adult son. It came in a very nice package, and he loved it. I would definitely buy something from these people again.

Thumbnail of user helenb677
New York
1 review
0 helpful votes
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January 7th, 2021

Our friends were so surprised and happy with the g/f basket! Excellent quality and selection at a great price. Delivery was super quick, too! Great job Gourmet Gift Baskets

Thumbnail of user lisamc
Pennsylvania
1 review
0 helpful votes
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April 1st, 2022

Loved the Cone Cakes birthday gift I sent a young one. He devoured it immediately, and said how "yummy" they were after eating two at a time. Perfect gift.

Products used:
Cone Cakes

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Value
Shipping
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Thumbnail of user jenniferr3269
Virginia
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

I received an email that someone was sending me a birthday gift basket arriving on a date I was not available. I called the company and asked to redirect the basket to a place where an event was being held. They took the address. I said this place doesn't have a refrigerator, could they let me know if the basket needed cold storage. While they could not divulge the particular basket, they said it didn't need to be kept cold. Then the basket arrived on the day I was not available and on the side was a caution about perishable items. I received the BOUNTIFUL HARVEST - FRUIT GIFT BASKET. Not helpful they ignored my request and really not helpful they sent cold storage items when they said the opposite. What was inside? A bounty of processed foods wrapped in cellophane. For $139. Also four apples, two pears and two oranges. The mountain of fake hay, the large basket, the cardboard, ribbon, and aforementioned cellophane done to make the 11 foods and small pile of fruits look larger. If this company were trying to say, "We don't believe in global warming." They nailed it. And the boxed food items were dented. If you really want to gift someone food items, get them a gift card to their favorite grocers for the same price and let them shop. This is an environmental and monetary waste. Photos show the "bountiful harvest" without the fruit and all the b.s. Wrapping to make it look bigger which is in its own photo as a big annoying chore. To add insult to... they added my email to their subscriber list.

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Thumbnail of user laurat1083
New Jersey
1 review
0 helpful votes
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September 8th, 2021

Ordered a gourmet wine basket for my physician due to his retirement, and he said he was eternally grateful, so an amazing value as well as a gift fondly received. Many thanks!

Laura T

Thumbnail of user maryjanep10
Canada
2 reviews
0 helpful votes
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July 21st, 2023

My dear friend from North Carolina, kindly ordered a huge gift basket on June 23,2023, to be delivered to me in Canada, prior to her visit.
The basket was to arrive in time to coincide with the arrival of my guests, including herself...
Unfortunately, the gift basket must have been held up at Customs and was only just delivered yesterday, July 18, long after my guests had departed.
I felt so disappointed for my friend, she checked on the shipment several times while visiting, only to be told it should arrive any day. She never got to see what she had sent and it must have been a very expensive basket, judging from it's contents.
Perhaps, for future orders you should advise customers not to ship food items across the border, or check which items would cause delays (such as cheese & meat)...which, by the way, there was cheese & a sausage in my basket and as it sat for almost one (1) month out of refrigeration, I wonder are they safe to eat?
I had also been checking on the delivery prior to her arrival, and unfortunately fell for a scam relating to the shipment, I received a scam email, just after notification of the gift, telling me I needed to pay $1.95 for the customs charge... which I agreed to pay, thinking this would expediate delivery, except that I was actually charged $31.08... this charge is now in dispute with my bank, I had to cancel my credit card.
All in all... not a good experience for my friend or me.
Regards,
MJ
Canada

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Thumbnail of user lorrainew228
Illinois
1 review
0 helpful votes
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February 12th, 2022

Sent this to my Mom and visiting sister in AZ. Bakery goods were abundant and delicious. Excellent champagne! Arrived early and beautifully packaged. Was a great success.

Products used:
Beverage and desserts

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Value
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Thumbnail of user donaldg385
Florida
1 review
0 helpful votes
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April 9th, 2021

The representative of customer services was so helpful, she made the ordering process so easy and pleasant I highly recommend this company for all your special occasions

Products used:
Easter basket

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From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...

Business History

GourmetGiftBaskets.com was founded in 2002 with family values and the desire to provide exceptional gifts for all of life’s special occasions. Through years of working in his family’s flower shop in New Hampshire, President & CEO Ryan Abood naturally realized an opportunity to provide handmade, high quality gift baskets. What began with two family members in the basement of a flower shop has exploded into a multi-million dollar company recognized multiple times by Inc. 500, Internet Retailer, Enterprise Bank, and more, while still remaining true to its core values of exceptional gourmet ingredients handcrafted with care. As this entrepreneurial family spirit continues in the next generation with the birth of the youngest Abood last spring, this proud family business will continue to exceed gourmet gifting expectations.

Company Representative

Thumbnail of user jasonb1378
Jason B.

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