• GourmetGiftBaskets

GourmetGiftBaskets

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Overview

GourmetGiftBaskets has a rating of 3.2 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket, and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

  • Service
    169
  • Value
    170
  • Shipping
    170
  • Quality
    165
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
44
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How would you rate GourmetGiftBaskets?
Top Positive Review

“What a Novel Idea!”

Ann F.
2/7/21

The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!

Top Critical Review

“Problem with Order and No follow up”

Paul T.
4/29/24

I ordered two gift boxes for our neighborhood HOA. Both were received in their boxes upside down. Opening the boxes as you would think to do so, based on the box and information, resulted in the items falling out as the box was opened upside down. Also, the gift card I wrote to go with the items was not included. I have written three times to the company (and sent a video of the box being opened) and have not heard back from them. This exhibits very bad businesses practices.

Reviews (473)

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Reviews that mention popular keywords

customer service (74) gift basket (196)
Thumbnail of user emmar35
5 reviews
4 helpful votes
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September 10th, 2015

Yum! Love there stuff. It is a bit pricey, but it's usually worth it, depending on the occasion and recipient. And I do love that they do all the work - wrapping and preparing and delivering. It's a good option for many different occasions or recipients.

Thumbnail of user mynelleh
New York
1 review
0 helpful votes
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January 3rd, 2024

We ordered the mini chocolate bundt cakes with chocolate whoopie pies. I did not know what to expect. They arrived way before Christmas in a beautiful, reuseable box decorated with a nutcracker. The cakes were well protected in the shipping box. My only concern was if they would be fresh for Christmas. Each cake was wrapped in a sealed plastic cover. The one I had was delicious. I highly recommend Gourmet Gift Baskets!

Tip for consumers:
Delicious!

Products used:
chocolate cakes

Service
Value
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Quality
Thumbnail of user joannab128
Alaska
1 review
0 helpful votes
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December 6th, 2020

It was a real unique gift and arrived as expected. All of the parts were high quality and the recipient really loved it. Shipping went as planned. No complaints at all. Would use this company again without hesitation.

Thumbnail of user ellenr148
Delaware
2 reviews
0 helpful votes
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March 15th, 2021

I purchased a gift basket of champagne and cheese as a congratulation present for my son and daughter-in-law on the purchase of their first home. It arrived the day of their closing and served as a wonderful way to celebrate. We live several states away. That, combined with the travel restrictions due to the pandemic, made this the perfect solution to help them celebrate this milestone event in their lives.

Products used:
Selected gift basket of champagne and chees

Service
Value
Shipping
Quality
Thumbnail of user lauriet116
Colorado
1 review
0 helpful votes
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November 10th, 2020

Amazing service and fantastic product. In this day and age, it's very rare to be contacted by the company to make sure that you were satisfied with your purchases. Thanks, Seth! Great job! Highly recommend!

Thumbnail of user caroly191
Indiana
1 review
0 helpful votes
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November 10th, 2020

Absolutely pleased with Gourmet Gift Baskets! As always they came through delivering an awesome basket of goodies for my Grandson in North Carolina. Basket was delivered on time without any problems. He loved the slime (not sure if his Mom did). Thank you for making this Grandma look good.

Thumbnail of user vickeyb7
Virginia
1 review
0 helpful votes
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March 23rd, 2019

Sent a care package to my grandson who is in college. He was thrilled with it & loved the snacks. These make awesome gifts to students or anyone. Fast service & everything arrived in great shape. Will purchase again.

Thumbnail of user annettea126
Nevada
1 review
0 helpful votes
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October 18th, 2020

I probably order at least one Gourmet gift baskets every month for someone's birthday, anniversary, or just to let someone special know that I'm thinking of them. They are truly the best, high-quality, great service and their website is easy to manipulate. I highly recommend Gourmet gift baskets! It sure to put a smile on anyone's face!

Thumbnail of user lg442
New York
1 review
0 helpful votes
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April 1st, 2022

I've purchased cookie baskets on 2 separate occasions & those I got them for enjoyed them. Arrived when expected. The correspondence & follow up was nice - shows they care & want you to be happy with your purchase.

Products used:
Cookie baskets

Service
Value
Shipping
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Thumbnail of user bhm1
GB
1 review
0 helpful votes
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June 10th, 2020

I ordered the most amazing Beer Basket with 12 beers from different countries, with snacks and goodies that make it all feel like an experience. This was a Birthday gift for my brother. He absolutely loved it! Also the delivery was perfect, the basket is very well wrapped, everything made it in one piece. Super happy! Would definitely order again from Gourmet Gift Baskets!

Thumbnail of user kimberlye803
Canada
1 review
0 helpful votes
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May 27th, 2022

So happy that I found Gourmet Gift Baskets online to keep our Easter tradition alive, My daughter who is miles away, loved everything about having Easter goodies delivered to her! Loved all the traditional Easter Basket goodies that were put together! Thanks again! Would definitely recommend, and will be a returning customer! Delivery was on point, which was huge! So appreciated

Service
Value
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Thumbnail of user johnb6247
Virginia
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

I bought three of these as holiday gifts. Everyone was pleased. What I liked about this type of meat & cheese gift was that crackers were also part of the package, making a complete snacking experience... all that's needed otherwise is a choice of beverage. GGB offers the highest quality food gifts; I have purchased from 2 or 3 other companies over the years, and the completeness and quality are not quite up to your standards. I appreciate you.

Tip for consumers:
I'm sure the packaging was outstanding, as everyone was pleased, but I was a bit surprised at the high shipping cost.

This business does accept coupons/codes when ordering online. I used one for an $18 discount.

Products used:
I purchased 3 Gourmet Meat & Cheese Sampler - Deluxe as gifts.

Service
Value
Shipping
Quality
Thumbnail of user gailw277
New York
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

My brother sent me the following text after receiving a Gourmet Gift Baskets gift sent from me to him and his wife: "How did we rate such an extravagant, beautiful gift? It really was, you know! Already we've done away with the chocolate pretzels and the fancy popcorn." I will be using GGB again for sure!

Thumbnail of user stephanieh2246
California
1 review
0 helpful votes
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July 5th, 2023

They charge A LOT for shipping... and the shipping service is not commensurate with the price tag. While I recognize that part of the issue is the breakdown in service at Fedex (and others), the gorgeous-looking gift basket never reached its destination. Neither I nor the recipient was ever called or notified of shipping issues when we might have been able to do something about it (despite Gourmet Gift Basket asking for phone numbers in case there are shipping issues). When I called, they completely wash their hands of any responsibility and deducted the return shipping fee from my refund -- granted, a much lesser fee than the original shipping, but close to $60 in shipping total with nothing to show for it.

Tip for consumers:
I only have an email receipt, no picture or receipt that I can upload.

Products used:
Food gift basket.

Service
Value
Shipping
Returns
Thumbnail of user eudoxial
Kentucky
1 review
0 helpful votes
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December 31st, 2020

The most difficult part of shopping with Gourmet Gift Baskets is deciding which gift to purchase as there are so many great selections. Check out and shipping was unbelievably fast with the added bonus of being able to pick the delivery date. I purchased the Around The World Beer Bucket for my daughter's Dr. friend for Christmas. He absolutely loved it for not only the contents but for the, "not your normal gift." Highly recommend!

Service
Value
Shipping
Quality
Thumbnail of user shirleyw877
Washington
1 review
0 helpful votes
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February 12th, 2022

I love sending these for Thanksgiving to friends and family. This is my second year using them. I am hoping in the future could get a few more gluten free baskets, but overall everyone loved what they received and they received it on time. Will continue to utilize this great service.

Products used:
multiple gift baskets

Service
Value
Shipping
Quality
Thumbnail of user brittanyc242
Arizona
1 review
0 helpful votes
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December 17th, 2020

We have used gourmet gift basket a few times and our gift recipients have been very pleased. The orders arrive on time and in beautiful display. I'd like to thank Seth W for going above and beyond with his exceptional customer service.

Thumbnail of user tracys878
Maine
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

I ordered a wine basket as a sympathy gift for a friend. The basket was absolutely beautiful in its presentation and the products were delicious per the recipients! It put a smile on their faces at a very difficult time. This is the fifth basket I have sent and have had wonderful feedback each time. The delivery is also always very prompt. If you're considering sending a basket for any occasion, I highly recommend Gourmet Gift Baskets!

Products used:
It was a gift

Service
Value
Shipping
Quality
Thumbnail of user mollysay
Massachusetts
1 review
0 helpful votes
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June 15th, 2020

I've purchased multiple baskets from this website and never got a complaint. Given, they were gifts and people don't normally complain about gifts but I sent them to people close to me who would be honest. Each person who received these baskets were so happy with every item. The baked goods. The wine. All of it! The delivery was ON TIME. No damages on the packaging. And the price is so worth everything you get. You'd think it cost way more than it does. I would 10/10 recommend these products!

Thumbnail of user annew427
Oklahoma
1 review
0 helpful votes
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November 21st, 2020

This is a lovely gift basket for our customers and they loved it. Items are good quality, packaged well and still attractive, arrived on time. Excellent communication from the company. Thank you and I will definitely be ordering again! GourmetGiftBaskets will take good care of you.

Products used:
The Coffee Break Gift Basket

Service
Value
Shipping
Quality
Thumbnail of user jackiep118
Alabama
1 review
0 helpful votes
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August 19th, 2019

Best cake for her 21st birthday! We sent this to my granddaughter out of state. Her exact words were "two people ate three fourths of this cake Nana!" So what better review can I give? In addition it was very pretty.

Thumbnail of user dawnj96
Alaska
2 reviews
0 helpful votes
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April 20th, 2021

I sent my son who is a US Marine and his wife the gift basket with the bottle of red wine, crackers, cheese and it not only arrived right when they said it would, but the quality was amazing! The quality of products you will receive from GourmetGiftBaskets is worth every penny.

I live in Alaska and my 3 grown children are spread all over so finding a company that delivers "quality" products is so important to me. I'll be sticking with this company from now on!

Products used:
I got the gift basket that had a bottle of red wine, cheese, crackers

Service
Value
Shipping
Returns
Quality
Thumbnail of user debrac798
Pennsylvania
2 reviews
0 helpful votes
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July 16th, 2021

Don't hesitate! You will not be disappointed!

We ordered these as gifts for our board members and they all very much enjoyed this selection. Everything was fresh and delicious. I received personal attention from my customer service person, Kasey, and we will definitely be ordering from the company again!

Tip for consumers:
Great customer service. I used a customer service rep to place my order since it was shipping to multiple addresses, and she took care of everything for me. Super easy and super friendly!

Products used:
Fiesta Gift Basket

Service
Value
Shipping
Quality
Thumbnail of user jills620
Canada
2 reviews
0 helpful votes
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July 18th, 2021

For my daughter in law's birthday I sent cake pop ups as a gift and my grandchildren devoured them with delight, they even left two for their Mum, after all it was her birthday but they believe in sharing. Efficient delivery, product tasty, fresh and attractive so everyone happy,

Products used:
Gourmet Food Basket.

Service
Value
Shipping
Thumbnail of user lianac8
Kuwait
1 review
1 helpful vote
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November 8th, 2018

I bought the cookie cake (Halloween edition) for my son who is in college and I wanted to give him a surprise... He absolutely loved it and his friends too!
The service is great and the whole process of ordering online, payment, delivery, etc was just perfect!
I will continue using their services.

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From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...

Business History

GourmetGiftBaskets.com was founded in 2002 with family values and the desire to provide exceptional gifts for all of life’s special occasions. Through years of working in his family’s flower shop in New Hampshire, President & CEO Ryan Abood naturally realized an opportunity to provide handmade, high quality gift baskets. What began with two family members in the basement of a flower shop has exploded into a multi-million dollar company recognized multiple times by Inc. 500, Internet Retailer, Enterprise Bank, and more, while still remaining true to its core values of exceptional gourmet ingredients handcrafted with care. As this entrepreneurial family spirit continues in the next generation with the birth of the youngest Abood last spring, this proud family business will continue to exceed gourmet gifting expectations.

Company Representative

Thumbnail of user jasonb1378
Jason B.

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