• GourmetGiftBaskets

GourmetGiftBaskets

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Overview

GourmetGiftBaskets has a rating of 3.2 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket, and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

  • Service
    169
  • Value
    170
  • Shipping
    170
  • Quality
    165
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
44
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How would you rate GourmetGiftBaskets?
Top Positive Review

“What a Novel Idea!”

Ann F.
2/7/21

The gift that hits a unique genre, sympathy. What better way to comfort someone than with chicken soup! I've gotten many compliments for I'll or even condolences for 2020. Wish I had thought of this idea!

Top Critical Review

“Problem with Order and No follow up”

Paul T.
4/29/24

I ordered two gift boxes for our neighborhood HOA. Both were received in their boxes upside down. Opening the boxes as you would think to do so, based on the box and information, resulted in the items falling out as the box was opened upside down. Also, the gift card I wrote to go with the items was not included. I have written three times to the company (and sent a video of the box being opened) and have not heard back from them. This exhibits very bad businesses practices.

Reviews (473)

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customer service (74) gift basket (196)
Thumbnail of user lisseh1
GB
1 review
0 helpful votes
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April 21st, 2021

The website was easy to use and the range of baskets was excellent. Delivery was speedy and they kept me notified of updates. My nephew was thrilled with his Easter basket so everyone was happy. Gourmet Gift Baskets made sending a gift to family overseas so easy. I will definitely use them again. Very impressed.

Products used:
Food

Service
Value
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Thumbnail of user maryk2494
Virginia
1 review
0 helpful votes
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September 2nd, 2021

Ordered a sympathy gift basket with meats and cheeses and crackers. Nice variety, good value, and quick shipping. I've always ordered from Harry and David but have found the shipping takes weeks and you cannot select the date for shipping. This will be my new go to for gift baskets. Will definitely be ordering for the holidays to send to family.

Thumbnail of user janew668
Georgia
2 reviews
0 helpful votes
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April 1st, 2022

I have purchased from this company and was exceptionally pleased. The recipients were really surprised and wanted to know where I got them from. The gifts also arrived on time as promised. I am looking forward to purchasing again. JPW, Ellenwood, GA

Products used:
Beer Bucket with 12 international brand beers along with snacks included.

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Value
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Thumbnail of user debb1827
Arizona
2 reviews
2 helpful votes
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July 10th, 2017

I placed my first order for the Caramel Sea Salt Popcorn tin. It arrived right on time, and tasted like it was freshly popped. The tin was large, and I had to give some of it away before it went stale! I will definitely order again. Deb B.

Thumbnail of user ericas448
Illinois
1 review
0 helpful votes
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November 12th, 2021

My son was offered a job before graduating college and we wanted to send him a little something to let him know we were proud of him and his accomplishment! He loves Oreos and thought this would be a great gift, well, it didn't disappoint! My son loved them! He said they tasted good and were fresh and delivered on time. For him to tell me on his own, without being asked, that the Oreos were great, speaks for itself!

Products used:
The Congrats Chocolate Covered Oreos

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Value
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Thumbnail of user erikac14
California
2 reviews
4 helpful votes
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June 14th, 2021

I have used Gourmet Gift Baskets for several gifts for friends and family. All have been a big hits! (And the recipients report devouring the yummy contents quickly!) The communication and shipping process has also run smoothly!

Thumbnail of user marilyns126
Colorado
1 review
0 helpful votes
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August 29th, 2018

My grown kids are hard to shop for, but, they absolutely love their baskets... every time they are a hit! Thank you Gourmet Gift Baskets for coming to the Rescue. I have yet to enjoy a basket myself (le sigh).

Thumbnail of user stevenz32
California
1 review
0 helpful votes
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July 15th, 2018

Ok so I got this gift basket as I was recovering from surgery. I am not exaggerating when I say that some of the items in the basket - like the gourmet popcorn, sweet corn tortilla chips, and the peanut butter toffee truffles were the best I have ever had! And I am a hardcore foodie. Now I am going to have to send a basket to myself. If you are looking for quality, this company has it in spades.

Shipping
Quality
Thumbnail of user allanv29
Maine
2 reviews
0 helpful votes
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April 20th, 2021

I have ordered so many different variety of baskets over the past year! Regardless of what was ordered, every baskets exceeded my expectations! Timelessness of delivery was always met! A satisfied customer for life!
Allan Viernes
Business Owner

Tip for consumers:
The website for ordering is very user friendly!

Products used:
Baskets for Birthdays, Christmas, New Home, Job Promotions, Student of the month! I have ordered 15+ baskets during this past year!

Value
Shipping
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Thumbnail of user chrystalh20
Texas
1 review
0 helpful votes
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August 26th, 2021

I absolutely LOVE GorumetGiftBaskets! They are my new go-to for client and candidate gifts. I have sent 4 baskets out recently and everyone loved them and said they were so delicious. The customer service is awesome! I love all the options, and that you can pick which day you want the basket delivered on. My clients will be getting great baskets for my appreciation and for Christmas! Thank you GourmetGiftBaskets!

Products used:
Gift Baskets

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Value
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Thumbnail of user kimberlyl130
Louisiana
1 review
0 helpful votes
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July 11th, 2018

We sent this basket to a friend and co-worker who was having surgery. She LOVED it! All the goodies were tasty and the wine was divine!
Delivery was FAST and the gift well packaged! You won't regret ordering from GourmetGiftBaskets!

Thumbnail of user legalt4
GB
2 reviews
2 helpful votes
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July 26th, 2021

Great service, swift and easy to use. I purchased a basket as a retirement gift for a member of my team based in the Washington area. I am in the UK so as you can imagine not the most straightforward of purchases.

Products used:
Champagne and chocolate gift basket.

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Thumbnail of user jennyr177
North Carolina
1 review
0 helpful votes
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July 21st, 2020

I've used this company for a variety of occasions such as Christmas gift, Father's day gift and birthday gift. The recipients absolutely love these baskets,... the variety, quality and experience has been fantastic!

Thumbnail of user nataliem146
Kansas
1 review
0 helpful votes
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September 4th, 2018

Sent the classic red wine gift basket as a thank you to my uncle and he was very appreciative! According to him, the basket was beautiful and everything in it was delicious! Arrived on time as ordered. Definitely recommend!

Thumbnail of user maryannw60
New York
1 review
0 helpful votes
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February 18th, 2021

Sent the Bountiful Harvest- Fruit Gift Basket as a get well basket to a colleague. She was absolutely thrilled with it, said it was packaged beautifully, fruit was fresh and ready to eat and that it was a wonderful assortment of items. Was delivered when promised and liked that I was able to track its status. Will definitely order from here again.

Tip for consumers:
First order received a 10% discount

Products used:
Bountiful Harvest Fruit Gift Basket

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Value
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Thumbnail of user carrieb123
New Hampshire
1 review
0 helpful votes
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June 5th, 2018

GourmetGiftBaskets.com is my "go-to" for all of my gifts I mail to family and my client gifts as well. Lots of selection, popcorn and specialty food items are fantastic! Always lots of creative options so it's easy to find something fitting for that family member, friend, or client. I highly recommend!

Tip for consumers:
Great site- flexible shipping options- if you are shopping last minute they will get your gift there in time!

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Returns
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Thumbnail of user loado
GB
1 review
3 helpful votes
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May 18th, 2016

I placed an order from the UK for delivery in the US. I was then emailed to advise me there was an issue with my order and could not be resolved via email and I would need to call. Several emails back and forward as I could not call as the "toll free" number is not any use to me and they still refuse to reveal the top secret issue with my order. Absolute shambles of a company. I have reported to my bank as fraudulent activity

Thumbnail of user marcyd19
South Carolina
2 reviews
0 helpful votes
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March 17th, 2021

This was an extra special gift for someone with cancer who had reached their 3rd year remission. It was definitely a time to celebrate and share in the happiness and thankfulness of life. We surprised them with this, and they absolutely loved every bite. Can always rely on GGB for their fantastic goodies.

Tip for consumers:
If there's a special occasion (especially for a foodie) to celebrate or a just-because, this is a great site to turn to time and time again.

Products used:
A delectable mix of pastry goodies! High end presentation and shipment in immaculate condition! Any questions or issues are addressed and resolved immediately.

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Thumbnail of user manuell64
Wisconsin
1 review
0 helpful votes
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January 1st, 2020

Nothing generates a response of gratitude more than someone receiving a gift basket from Gourmet Gift Baskets. I always get a call or a letter from recipients letting me know how much they appreciated the gift.

Thumbnail of user caroles429
Minnesota
1 review
0 helpful votes
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June 2nd, 2022

I needed to order a gift for a little girl's birthday and needed it shipped quickly. I was so happy to find this site and they had the perfect gift bucket! I saw it had positive reviews so I ordered one. I was sent a video of her enjoying the items in the bucket and it had a fabulous unicorn stuffed animal along with a lot of goodies that she loved. The vendor was great at sending me status updates and I know I will be shopping with them again. Quality product from a quality shop!

Tip for consumers:
Great options available. I liked the fast shipping and great status update by the shop.

Products used:
You Are Magic! Gift Bucket was the name of the item I purchased. Perfect for a little girl.

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Value
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Thumbnail of user davidd754
Oregon
3 reviews
0 helpful votes
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June 23rd, 2018

I am always looking for something different and unique to send my daughter on special occasions. I tried Gourmet Gift Baskets a while ago and have been using them a lot. I'm never disappointed and I always find something unique to fit the occasion.

Thumbnail of user annl357
Ohio
1 review
0 helpful votes
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August 7th, 2020

I gave this basket as a 53rd wedding anniversary gift to my friends, and they were thrilled with the beer selections, and especially loved the jerky. It arrived on time and the website was very easy to use. I would definitely use them again.

Thumbnail of user antoniod105
Florida
1 review
0 helpful votes
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April 12th, 2020

During these trying times it it nice to know that some companies feel the need to take an extra step in making a customer feel Welcome, Wanted & Important. Gourmet Gift Basket went over and above my expectations with the following up calls and emails that made me appreciate doing business with them, I will tell all my friends and coworkers about this outstanding customer service. GGB will definitely be the first option for my gift choices going forward.

Thumbnail of user rebeccah651
Texas
2 reviews
0 helpful votes
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June 3rd, 2020

Bought two gifts for Mother's day. Gifts were as advertised. One gift arrived early. The other had a shipping problem which was quickly addressed and corrected with a call to customer service with professional assistance and correction on same day. A very good experience with the online purchase and the customer service assistance. Recipients of the gifts said it was of good quality.

Products used:
Purchased two gift baskets with cheese, meat and crackers.

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Value
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Thumbnail of user darrinh36
Canada
1 review
0 helpful votes
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December 29th, 2020

I purchased this gift for my Aunt this Christmas, and she loved it! She said it was too beautiful to open! My Aunt said all of the snacks and treats were delicious! I recommend anything and everything on their website! We have been ordering from this company for years! All of their products are the perfect gift for anyone!

Products used:
Gourmet Gift Baskets

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From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...

Business History

GourmetGiftBaskets.com was founded in 2002 with family values and the desire to provide exceptional gifts for all of life’s special occasions. Through years of working in his family’s flower shop in New Hampshire, President & CEO Ryan Abood naturally realized an opportunity to provide handmade, high quality gift baskets. What began with two family members in the basement of a flower shop has exploded into a multi-million dollar company recognized multiple times by Inc. 500, Internet Retailer, Enterprise Bank, and more, while still remaining true to its core values of exceptional gourmet ingredients handcrafted with care. As this entrepreneurial family spirit continues in the next generation with the birth of the youngest Abood last spring, this proud family business will continue to exceed gourmet gifting expectations.

Company Representative

Thumbnail of user jasonb1378
Jason B.

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