Review of Gourmet Gift Basket Store: The selection on coffee baskets
Thumbnail of user kathleenf1378
Arizona
1 review
0 helpful votes
  • Send Message
November 23rd, 2023
Verified site experience

Date of experience: November 23, 2023

Share Review on:

  • Bookmark

    Gourmet Gift Basket Store

Gourmet Gift Basket Store

Write a Review

Overview

Gourmet Gift Basket Store has a rating of 4.3 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gourmet Gift Basket Store most frequently mention customer service. Gourmet Gift Basket Store ranks 5th among Gift Baskets sites.

  • Service
    14
  • Value
    37
  • Shipping
    37
  • Returns
    1
  • Quality
    36
Positive reviews (last 12 months): 100%
Positive
7
Neutral
0
Negative
0
View ratings trends

Instant Feedback

423 reviews

79
See all photos
How would you rate Gourmet Gift Basket Store?

Reviews (95)

Rating

Timeframe

Other

Thumbnail of user lisac1406
Canada
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase
• Updated review

I ordered the Magic Easter Egg Gift Basket for my 2 young grandsons to enjoy. At time of ordering I upgraded the basket by $20 in hopes that some of the advertised items would be doubled up so the boys could share (ie the toys advertised). I put this note on the order: "Easy enough site to use. I didn't see a spot that i could add what i would prefer for the extra $20 upgrade. Just wanted to double up on a couple of items in the basket but hopefully it will be sorted. The basket looks great. Thanks!"
Not only did this not happen, but the basket delivered looked NOTHING like what the picture showed of the Magic Easter Egg Basket -what I ordered. Most of the advertised items in the basket - all for kids: note pad and stickers, paints, chocolate eggs, jelly bunnies - were not included.
The basket delivered looked nothing like an Easter basket for children, it looked like a specialty cookie and chocolates basket for adults. No fun colors, no easter eggs or bunnies, paints, toys or activities as advertised. We were very disappointed! It was a lot of money for nothing at all that we would have chosen to send to two little boys. It seems that I cannot attached pictures here (of what was ordered compared to what was delivered) but I will send those under separate email.

Reason I chose this business:

We chose this site because it was the nicest looking basket for two young boys to share with a good mix of chocolates, cookies, and toys/entertainment items. This was not the case at all.

Reason I chose this product:

We chose the product based on the picture advertised. We were sorrily mistaken. What was delivered was nothing like what was advertised - AND we upgraded by $20. Very disappointing.

Value
Shipping
Quality

Date of experience: April 19, 2020

Easy enough site to use
June 12th, 2020
Verified site experience
• Previous review

Easy enough site to use. I didn't see a spot that i could add what i would prefer for the extra $20 upgrade. Just wanted to double up on a couple of items in the basket but hopefully it will be sorted. The basket looks great. Thanks!

Date of experience: April 8, 2020

Thumbnail of user danp1241
Canada
1 review
1 helpful vote
  • Send Message
May 6th, 2023
Verified purchase

My mother was very happy with the gift basket, the quality of the chocolates was awesome and she loved them.

Reason I chose this business:

Used it before, satisfactory experiences.

Date of experience: May 6, 2023

Thumbnail of user annem660
Canada
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase
• Updated review

I sent a separate email, not satisfied, the basket was not as illustrated.the container not that nice, included a huge bunny but that was not what was wanted, small chick was plenty.

Reason I chose this product:

Looked perfect

Service
Value
Shipping
Quality

Date of experience: April 15, 2020

5 if it arrives on time
April 8th, 2020
Verified site experience
• Previous review
Reason I chose this product:

Looked perfect

Date of experience: April 8, 2020

Thumbnail of user danielb3017
Canada
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase
• Updated review

Always a friendly service, each time I order.
Amazing baskets with wonderful choice of items, fast delivery and fair price.

Reason I chose this business:

I am a returning customer who wants exceptional service.

Date of experience: November 8, 2023

Review
January 3rd, 2023
Verified purchase
• Previous review

Excellent customer service! Thank you. Will be ordering again in the future, for sure.

Reason I chose this business:

The Recipients loved our previous gift basket from the Gourmet Gift Basket Store. So we placed another order again.

Date of experience: January 3, 2023

Very good baskets
December 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

My old friend recommended it

Date of experience: December 21, 2022

Thumbnail of user christan21
Washington
2 reviews
1 helpful vote
  • Send Message
June 10th, 2024
Verified purchase

Really great gift basket options! And wonderful decor! Thank you

Reason I chose this business:

Great thanks

Date of experience: May 31, 2024

Thumbnail of user sheilal394
Canada
1 review
0 helpful votes
  • Send Message
December 22nd, 2022
Verified purchase

Excellent customer service as there was a bit of confusion on my part and i checked off a box that I shouldn't have and I received a telephone call to verify my selection.

Reason I chose this business:

This was my first time using the Gourmet Gift Baskets and I was looking for a Canadian based store and was intrigued by the variety and selections. And I really liked that I could add an LCBO gift card!

Date of experience: December 22, 2022

Thumbnail of user wendys1285
Canada
1 review
0 helpful votes
  • Send Message
March 30th, 2023
Verified purchase
• Updated review

I recieved an email saying the order had been shipped but nothing after that. I had to contact the company after 4 days and then I got some correspondence.

Date of experience: March 30, 2023

Rather clunky website
April 22nd, 2023
Verified site experience
• Previous review

Date of experience: March 23, 2023

Thumbnail of user adap42
Canada
1 review
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

Wonderful experience. My first time with Gourmet Gift Basket. Monika was delightful and helped me choose the right basket for the occassion. My family said the basket was beautiful.

Reason I chose this business:

It was in Windsor and I wanted to support local.

Date of experience: October 5, 2022

Thumbnail of user shirleyk171
Canada
1 review
0 helpful votes
  • Send Message
April 9th, 2020
Verified purchase
• Updated review

Great, awesome, great yummy things were in the basket. My daughter loved it. Since she was unable to come home for Easter

Reason I chose this business:

Nice baskets

Reason I chose this product:

Easter, family not home.

Value
Shipping
Quality

Date of experience: April 9, 2020

Great
April 1st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Nice baskets

Reason I chose this product:

Easter, family not home.

Date of experience: April 1, 2020

Thumbnail of user stavroulat
Canada
1 review
0 helpful votes
  • Send Message
May 16th, 2020
Verified purchase
• Updated review

The suprise got there but it went to the neighbour's home. Thankful they are a small community and know eachother.
Thank you.

Reason I chose this business:

Because the site was easy to maneuver and they deliver everywhere

Reason I chose this product:

My daughters birthday

Value
Shipping
Quality

Date of experience: May 16, 2020

So far so good
May 8th, 2020
Verified site experience
• Previous review

So far so good. Hopefully the suprise will get there on time

Reason I chose this business:

Because the site was easy to maneuver and they deliver everywhere

Reason I chose this product:

My daughters birthday

Date of experience: May 8, 2020

Thumbnail of user immacolatac
Canada
1 review
0 helpful votes
  • Send Message
June 10th, 2020
Verified purchase
• Updated review

It was easy. Looks yummy and delicious.it was the basket I thought would be good for an elderly lady.

Reason I chose this business:

It’s a special birthday

Reason I chose this product:

I figured she would appreciate this basket

Value
Shipping
Quality

Date of experience: June 10, 2020

It was easy
June 3rd, 2020
Verified site experience
• Previous review

It was easy. Looks yummy and delicious.

Reason I chose this business:

It’s a special birthday

Reason I chose this product:

I figured she would appreciate this basket

Date of experience: June 3, 2020

Thumbnail of user julier399
Canada
1 review
0 helpful votes
  • Send Message
January 17th, 2020
Verified purchase
• Updated review

Easy to order on line. Communication well done. Delivery when I wanted it. Feedback was the product was excellent

Value
Shipping
Quality

Date of experience: January 17, 2020

Great
January 10th, 2020
Verified site experience
• Previous review

Date of experience: January 10, 2020

Thumbnail of user jamesd5341
Canada
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

My daughters loved the gift baskets, which will be ready for the grandkids to open on Easter Sunday

Reason I chose this business:

Good Pzroduct

Date of experience: March 14, 2024

Thumbnail of user pamelah2141
Canada
1 review
0 helpful votes
  • Send Message
September 4th, 2023
Verified purchase
• Updated review

The note that we received after delivery of the basket was a very nice touch. Thank you!

Date of experience: September 4, 2023

Good and easy
August 28th, 2023
Verified site experience
• Previous review

Date of experience: August 28, 2023

Thumbnail of user amyl696
Canada
1 review
0 helpful votes
  • Send Message
February 5th, 2020
Verified purchase
• Updated review

This was quick and easy, thank you so much for delivering a basket of cheer at a time when it was needed the most.

Value
Shipping
Quality

Date of experience: February 5, 2020

This was quick and easy
January 28th, 2020
Verified site experience
• Previous review

Date of experience: January 28, 2020

Thumbnail of user sasham76
Illinois
1 review
0 helpful votes
  • Send Message
March 4th, 2021

Your online store attracts gourmets like me. An amazing selection of birthday gift baskets and cakes, I couldn't resist and buy quite a few options. I often have to visit, I already have original gift compositions for all occasions. Satisfied with quality goods and service.

Service
Value
Shipping
Returns

Date of experience: March 4, 2021

Thumbnail of user jeanneb410
Canada
1 review
0 helpful votes
  • Send Message
December 19th, 2022
Verified purchase

Your service is fabulous and flawless! The Christmas cake was wonderful, delivered on time and sooo much appreciated!

Reason I chose this business:

I wanted to order a fruit cake for Christmas

Date of experience: December 19, 2022

Thumbnail of user susans1967
Illinois
1 review
0 helpful votes
  • Send Message
April 14th, 2020
Verified purchase
• Updated review

Good selection, The person I sent too, loved it & items in basket, also received sooner than I expected, would highly recommend!

Reason I chose this product:

Easter gift

Service
Value
Shipping
Quality

Date of experience: April 14, 2020

Good selection
April 6th, 2020
Verified site experience
• Previous review

Date of experience: April 6, 2020

Thumbnail of user vanettel
Canada
1 review
0 helpful votes
  • Send Message
October 20th, 2022
Verified purchase

If you can ship as soon as possible, then I would say this is a great website for sending Sympathy Baskets.

Reason I chose this business:

I have used them before in the past.

Date of experience: October 20, 2022

Thumbnail of user thomasw2668
Canada
1 review
0 helpful votes
  • Send Message
December 30th, 2022
Verified purchase

The basket took a week to arrive but I believe it was do to poor timing on my part because of Christmas being on a Sunday, and Monday and Tuesday being holidays

Date of experience: December 30, 2022

Thumbnail of user barbarah2775
Canada
1 review
0 helpful votes
  • Send Message
February 22nd, 2023
Verified purchase

The gift basket was easy to order, nicely put together, the snacks were great and it relayed the intended message.

Reason I chose this business:

Great selection and a special sympathy gift (candle) made it more personal.

Date of experience: February 22, 2023

Thumbnail of user monikak44
Monika K. – Gourmet Gift Basket Store Rep

Thank you for your great review, your feedback is very important to us and to our future customers. We hope the recipient will be comforted with this gift basket and the special sympathy gift in their time of sorrow.

Thumbnail of user sandrah2933
Canada
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

It was a very good experience. Spoke with someone regarding delivery, very helpful.

Reason I chose this business:

I like how they looked and content

Date of experience: February 7, 2024

Thumbnail of user jh935
Canada
1 review
0 helpful votes
  • Send Message
September 24th, 2020
Verified purchase

I was surprised it was delivered the day before anniversary date. Would have preferred on the date. Items in basket were enjoyed by the whole family

Reason I chose this business:

Saw on computer and liked what I saw.

Reason I chose this product:

The products were in the basket and looked and sounded good

Value
Shipping
Quality

Date of experience: September 24, 2020

Thumbnail of user vickyt119
Canada
1 review
0 helpful votes
  • Send Message
December 16th, 2022
Verified purchase

My recipients are very happy with the Santa Gift Packages. The packages are beautifully wrapped.
Thank you for making Christmas more jolly!

Date of experience: December 16, 2022

Thumbnail of user sherylm284
Canada
1 review
0 helpful votes
  • Send Message
November 29th, 2022
Verified purchase
• Updated review

Very good service and informative. Very pleasant experience dealing with the store person! Love the ornaments!

Reason I chose this business:

Looking for something special

Date of experience: November 29, 2022

Good good good
November 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Had what I was searching for

Date of experience: November 22, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Gift-givers have celebrated the important moments in their life with our collection of superior-quality, hand-chosen gifts. From the start, we have focused on top-quality products and keepsake containers brought together to create delightful gourmet food gift baskets. Today we are proud to be the only online store in Canada where you can order gift baskets, flowers, cakes, and unique gifts, all in one place. Our well-trained staff provide superior customer service and offer the fastest delivery times at the most affordable prices.

We also offer our full line of services to corporations and businesses large and small. We provide companies with personal corporate service representatives to make the corporate gift-buying experience easy and seamless. With a carefully curated collection of products for holidays, promotions, and everyday gifting moments, companies find Gourmet Gift Basket Store to be the answer for all their personal and business gifting needs.

Gourmet Gift Basket Store offers hundreds of gifts to accommodate every style and budget. You can send gifts to your associates in Canada and the United States with a single transaction. You can enjoy the luxury of finding the best Gourmet foods you may only find in small specialty shops. We offer Easy online ordering on gourmet Cakes and have them delivered anywhere in Canada. We value your time, therefore once you log in with your e-mail and password you can place even a multi-gift order in minutes.

You won’t find a better selection of gifts and better quality gift baskets in Canada!

Brand new designs adorn our selection of family and corporate gift baskets for upcoming holidays like Thanksgiving, Halloween, and Christmas.

Shipping Happiness since 1999.

Company Representative

Thumbnail of user monikak44
Monika K.

How do I know I can trust these reviews about Gourmet Gift Basket Store?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Gourmet Gift Basket Store?