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    Gourmet Gift Basket Store

Gourmet Gift Basket Store

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Overview

Gourmet Gift Basket Store has a rating of 4.3 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gourmet Gift Basket Store most frequently mention customer service. Gourmet Gift Basket Store ranks 5th among Gift Baskets sites.

  • Service
    14
  • Value
    37
  • Shipping
    37
  • Returns
    1
  • Quality
    36
Positive reviews (last 12 months): 100%
Positive
7
Neutral
0
Negative
0
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423 reviews

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Reviews (95)

Rating

Timeframe

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Thumbnail of user nanyamkar
Canada
1 review
1 helpful vote
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May 25th, 2024
Verified purchase

The Gourmet Gift Basket store continues to create a seamless and satisfying experience.
I've ordered from them several times in the past and would recommend them for anyone looking to provide something special.

Reason I chose this business:

They've provided a great experience in the past.

Date of experience: May 15, 2024

Thumbnail of user lynng609
Canada
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Excellent service and website was easy to use.
The lady I spoke with, went over and above and I help me, she was extra helpful making sure it was delivered on a Sunday last minute for my sister in law to console her as her mother passed away.

Date of experience: June 25, 2023

Thumbnail of user brittp27
Canada
1 review
1 helpful vote
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May 15th, 2024
Verified purchase

Mom loves it! She has slowly and methodically opened each selection and savoured each of them at different times.
She truly enjoys this little luxury.

Reason I chose this business:

Good prices for selection

Date of experience: May 5, 2024

Thumbnail of user colleenm702
Canada
1 review
1 helpful vote
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March 22nd, 2023
Verified purchase

So often I've been disappointed with products like this. They rarely show like expected or advertised. The customer service surrounding the build of my baskets was top notch, and the results were exactly as expected. Staff could teach a few companies today, how great Client satisfaction is delivered. Well done!

Reason I chose this business:

Looking for a new and better result than I have had from other companies in same industry.

Date of experience: March 22, 2023

Thumbnail of user lynno58
Nebraska
1 review
0 helpful votes
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June 5th, 2020
Verified purchase
• Updated review

Annoying that there's a charge for 'large message'. Wasn't able to access the 'Live Chat'. I could read operator note, but could not type a message back.

Received a phone call on my above note, and she resolved my issues in gracious fashion.
I am happy with the selections available. I was ordering on behalf of someone else and therefore did not get to speak to the recipients. However, I know they received the baskets in good order and in the time frame provided. I'm told their comment was "We received a very pleasant surprise today. Everyone really enjoyed it". Other than that, I can't speak to the products provided, but they certainly look good on your website!

I would recommend Gourmet Gift Baskets and I will be ordering from you again. :)

Reason I chose this business:

I liked the options available.

Reason I chose this product:

We wanted two baskets, one sweet, one savory. These baskets covered that and look delicious.

Value
Shipping
Quality

Date of experience: June 5, 2020

Annoying that there's a charge for 'large message'
June 27th, 2020
Verified site experience
• Previous review

Annoying that there's a charge for 'large message'. Wasn't able to access the 'Live Chat'. I could read operator note, but could not type a message back.

Reason I chose this business:

I liked the options available.

Reason I chose this product:

We wanted two baskets, one sweet, one savory. These baskets covered that and look delicious.

Date of experience: May 28, 2020

Thumbnail of user patriciam219
Canada
6 reviews
6 helpful votes
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December 25th, 2020
Verified purchase

I found out that the gift of cheese cake was more of the type you can find at any big box grocery stores such as Loblaws. More an issue with the delivery service Canpar. Was not delivered appropriately as fragile stated on the box and thrown down on it's side, delivered a day earlier than was stated per agreement. Still waiting for a response from the Gourmet Gift Basket Store on follow up with Canpar. Thought they would have their own delivery truck service!

Reason I chose this business:

I thought the gift baskets were good and unusual

Reason I chose this product:

Wanted something different other than a gift of typical birthday cake

Service
Value
Shipping
Quality

Date of experience: November 25, 2020

Thumbnail of user kyeongjino
Canada
1 review
0 helpful votes
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July 20th, 2020
Verified purchase
• Updated review

Cool damn you guys live long time i wish should i typing about 100 words? I don't think so.
And she was really like me to hug after get the basket i was happy at that time tho. I have to think positively. Thank you for your feedback.

Reason I chose this business:

Actually for a gift

Reason I chose this product:

Because i would like to give her something clean and cute present for a bath time.

Value
Shipping
Quality

Date of experience: June 20, 2020

Their calling service was wonderful!
June 13th, 2020
Verified site experience
• Previous review
Reason I chose this business:

For a relative older sister's baby girl 1st birtday!

Reason I chose this product:

Because i would like to give her something clean and cute present for a bath time.

Date of experience: June 13, 2020

Thumbnail of user elizabethd1879
Canada
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Kornelia has been sooooo helpful in getting my order delivered including having to change delivery addresses to accomodate a recipient who I was unaware was out-of-town. Extremely helpful throughout the entire process. I would definitely recommend ordering from the Gourmet Gift Basket Store without hesitation. Fantastic customer service! 5+++ stars!

Date of experience: December 16, 2022

Thumbnail of user doreenb234
Washington
1 review
0 helpful votes
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December 31st, 2023

Received a gift-rocket certificate from our son for Christmas. It only took a few minutes to redeem. We had it sent to our Venmo account and the money was in our account the next day. Bing bang boom.

Date of experience: December 29, 2023

Thumbnail of user preciousm33
India
17 reviews
8 helpful votes
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April 13th, 2021

I'm new to Gourmet Gift Basket Store, and this is my first order. I'm really satisfied with my order, and I'm glad my mother liked her present. On Mother's Day, I purchased a basket for my mother, which was a great present for her, complete with a lovely plaque with a note and assorted sweets, all of which were beautifully arranged. I'll definitely place another order!

Date of experience: April 13, 2021

Thumbnail of user timothye101
Florida
1 review
0 helpful votes
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November 4th, 2020
Verified purchase
• Updated review

The basket came out incredible. He loved getting the package filled with lots of goodies especially when the coronavirus is causing havoc and making it so that Halloween couldn't be celebrated the same as a normal year. I would say the only two issues I had was it being delivered a couple days before the date I was hoping for (although it worked out fine so that's not a bid deal) and the webkinz brightly colored frog plush really didn't fit the Halloween theme of the basket. Other than that, it was perfect.

Reason I chose this business:

It had exactly what I wanted for a decent price and able to be there when I need it.

Reason I chose this product:

It was a great selection for the occasion.

Value
Shipping
Quality

Date of experience: November 4, 2020

Lots of options to make sure your order is exactly...
October 27th, 2020
Verified site experience
• Previous review

Lots of options to make sure your order is exactly how you would like it, easy to navigate through the site also.

Reason I chose this business:

It had exactly what I wanted for a decent price and able to be there when I need it.

Reason I chose this product:

It was a great selection for the occasion.

Date of experience: October 27, 2020

Thumbnail of user carold1745
Canada
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

There was a glitch when I tried to order online. I had very helpful customer service when putting my order through by phone. My order was delivered on time.
My experience was very positive and I would definitely use Gourmet Gift Basket again.

Reason I chose this business:

I found a beautiful present for my son's engagement

Date of experience: December 11, 2022

Thumbnail of user marionh92
Canada
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase
• Updated review

I was searching for gift for 90yr old who is legally blind and crippled with arthritis and I choose edibles. She says it is lovely but due to pandemic I am not visiting so trusting your guarantee of best quality

Reason I chose this business:

Best option for 90yr that I could find. Shopping online can hit and miss

Reason I chose this product:

She is legally blind and unable to move around much but she enjoys eating. I am hoping for top quality

Service
Value
Shipping
Quality

Date of experience: October 23, 2020

Quite good
October 16th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Best option for 90yr that I could find

Reason I chose this product:

She is legally blind and unable to move around much but she enjoys eating. I am hoping for top quality

Date of experience: October 16, 2020

Thumbnail of user sallyn147
Canada
1 review
1 helpful vote
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April 3rd, 2023
Verified purchase

Very Good! From beginning to end was a great efficient experience. Only change would like to see the actual shipping cost before checking out or payment.

Date of experience: April 3, 2023

Thumbnail of user matthewg1461
Michigan
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Excellent selection, easy to follow website, on time delivery and courteous, friendly delivery person. Outstanding product, overall positive experience
Again!

Reason I chose this business:

Previous Positive experience using Gourmet Gift Basket Windsor.

Date of experience: December 19, 2022

Thumbnail of user maryv628
Georgia
2 reviews
0 helpful votes
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November 18th, 2020

I sent a lovely basket of treats to some friends who have done so much for me. It was wrapped beautifully and full of delicious goodies enjoyed by the adults and the children.

Date of experience: November 18, 2020

Thumbnail of user ednab87
Canada
1 review
0 helpful votes
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January 24th, 2021
Verified purchase
• Updated review

I just heard from the women I sent the basket to, she said it was a mess with melted cheese all over everything. I hope you can do something about this. Thanks

Reason I chose this business:

Xmas present

Reason I chose this product:

Looked on line

Service
Value
Shipping
Quality

Date of experience: December 25, 2020

Very good
December 8th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Xmas present

Date of experience: December 8, 2020

Thumbnail of user laurab2082
Canada
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase
• Updated review

I accidentally typed in wrong delivery date. I got a call to inform me of mistake by a woman I believe her name was Monica. Saved the day for me.

Reason I chose this business:

Great product

Date of experience: April 5, 2024

This was a gift. So I didn't see the end product, but heard from the receiver of gift it was great
January 5th, 2021
Verified purchase
• Previous review

Whole experience very easy and convenient

Reason I chose this business:

Loved their choice of gift baskets, and price range.

Reason I chose this product:

Because of the chocolate

Value
Shipping
Quality

Date of experience: January 5, 2021

Thumbnail of user kristenm698
Canada
1 review
1 helpful vote
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June 5th, 2023
Verified purchase

Nicely packed in a basket and good variety of items included. I grabbed some of the add-ons to my basket at the end. Will order again.

Reason I chose this business:

Large variety and canadian.

Date of experience: June 5, 2023

Thumbnail of user michellem1929
Canada
1 review
0 helpful votes
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October 27th, 2020
Verified purchase

Completely dissatisfied with everything. Over priced samples. Expired products. Not anything as shown. Very over priced. Not recommended at all. Worst $96 ever spent!

Reason I chose this business:

The baskets shown looked amazing. They weren’t.

Reason I chose this product:

Specifically because of what the person this basket was for likes. He did not like the substitutions. He was very unhappy as well!

Service
Value
Shipping
Quality

Date of experience: October 27, 2020

Thumbnail of user monikak44
Monika K. – Gourmet Gift Basket Store Rep

Customer have received exactly what she has ordered. No size, price or number of items difference. There was not one expired item in the basket.

Thumbnail of user viviennef5
Canada
2 reviews
0 helpful votes
  • Send Message
April 15th, 2020
Verified purchase
• Updated review

Very easy to follow. If gift is delivered on time great grand son will be thrilled
He received it on the 9th, the day after i ordered.
He was thrilled!
Loved the comic book and goodies

Reason I chose this business:

Found it online for kids gift baskets

Reason I chose this product:

Great grandson birthdsy

Value
Shipping
Quality

Date of experience: April 15, 2020

Very easy to follow
April 8th, 2020
Verified site experience
• Previous review

Very easy to follow. If gift is delivered on time great grand son will be thrilled

Reason I chose this business:

Found it online for kids gift baskets

Reason I chose this product:

Great grandson birthdsy

Date of experience: April 8, 2020

Thumbnail of user lauram1283
Canada
1 review
0 helpful votes
  • Send Message
June 18th, 2020
Verified purchase
• Updated review

I used the live chat and Monika was a huge help and an absolute pleasure to speak with. I asked her for something specific and she was totally accommodating and happy to help.

Reason I chose this business:

Had exactly what i was looking for.

Reason I chose this product:

Had all my daughters favourites for her birthday.

Service
Value
Shipping
Quality

Date of experience: June 18, 2020

Used the live chat and Monika was a huge help and an...
June 11th, 2020
Verified site experience
• Previous review

Used the live chat and Monika was a huge help and an absolute pleasure to speak with.

Reason I chose this business:

Had what i was looking for.

Reason I chose this product:

Had all my daughters favourites for her birthday

Date of experience: June 11, 2020

Thumbnail of user deborahl1743
Canada
1 review
0 helpful votes
  • Send Message
December 18th, 2022
Verified purchase
• Updated review

Such a good experience earlier today, i decided to send another one!
The first two dellveries went well. Haven't heard from the third one yet -- the one i sent later than the first two.
Ordering was difficult -- only because your selection is so comprehensive. I wanted to suit the contents to the recipients and your great selection enabled me to match the baskets so much better than the other companies i've tried in previous years. It just took longer to get it right! Thank you!

Reason I chose this business:

See above. Plus -- best selection over the other companies

Date of experience: December 18, 2022

Such a good experience earlier today, i decided to...
December 10th, 2022
Verified site experience
• Previous review

Such a good experience earlier today, i decided to send another one!

Reason I chose this business:

See above. Plus -- best selection over the other companies

Date of experience: December 10, 2022

Monika is great!
December 10th, 2022
Verified site experience
• Previous review

Monika is great! Hope this works out where the two baskets go to two different places. Your baskets look wonderful, i'd like to order them again next time.

Reason I chose this business:

Looking for high quality gift baskets and found you in my email.

Date of experience: December 10, 2022

Thumbnail of user kathyb859
Canada
1 review
0 helpful votes
  • Send Message
December 13th, 2020
Verified purchase

I experienced difficulty logging on to the account that was opened but when I contacted the company by phone I was pleased with the prompt response and give special regards to Monica. My family who received the gift was very pleased with the appearance and quality of the items in the basket. I was happy with the delivery and having access to tracking..

Reason I chose this business:

Many companies I reviewed in the selection process had an abundance of sweets. I chose Gourmet Gift Store because of the variety of items, cheese, preserves etc. I also prefer to support a Canadian business.

Reason I chose this product:

I recognized some of the brand names, ie Balderson, Laura Secord

Service
Value
Shipping
Quality

Date of experience: December 13, 2020

Thumbnail of user carolynh1552
Canada
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Took a bit to figure out. Haven't seen the inside yet as I have yet to deliver the gift but is beautifully packaged.

Reason I chose this business:

Looking specifically for Hungarian treats

Date of experience: May 21, 2024

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From the business

Gift-givers have celebrated the important moments in their life with our collection of superior-quality, hand-chosen gifts. From the start, we have focused on top-quality products and keepsake containers brought together to create delightful gourmet food gift baskets. Today we are proud to be the only online store in Canada where you can order gift baskets, flowers, cakes, and unique gifts, all in one place. Our well-trained staff provide superior customer service and offer the fastest delivery times at the most affordable prices.

We also offer our full line of services to corporations and businesses large and small. We provide companies with personal corporate service representatives to make the corporate gift-buying experience easy and seamless. With a carefully curated collection of products for holidays, promotions, and everyday gifting moments, companies find Gourmet Gift Basket Store to be the answer for all their personal and business gifting needs.

Gourmet Gift Basket Store offers hundreds of gifts to accommodate every style and budget. You can send gifts to your associates in Canada and the United States with a single transaction. You can enjoy the luxury of finding the best Gourmet foods you may only find in small specialty shops. We offer Easy online ordering on gourmet Cakes and have them delivered anywhere in Canada. We value your time, therefore once you log in with your e-mail and password you can place even a multi-gift order in minutes.

You won’t find a better selection of gifts and better quality gift baskets in Canada!

Brand new designs adorn our selection of family and corporate gift baskets for upcoming holidays like Thanksgiving, Halloween, and Christmas.

Shipping Happiness since 1999.

Company Representative

Thumbnail of user monikak44
Monika K.

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