website thubmnail of GrabPoints
How would you rate GrabPoints?
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AE
1 review
1 helpful vote
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One star
May 25, 2023

They suspended my account without logical reasons, and it was claimed that I had another account, which is not true.

Date of experience: May 25, 2023
Canada
1 review
2 helpful votes
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False advertising, scam
December 31, 2022

Scam. Don't bother. It appeared in my spam folder. Rude people. Rude response here^!
The customer is always right!

Date of experience: December 31, 2022
Sweden
3 reviews
0 helpful votes
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Be aware of this site! Some of the surveys do not pay out. When I had earned money, answered surveys, it shut me out of the site stating "suspended account". This is such a waste of time and seems like such a scam. I am very disappointed and the site offers little to no help. It doesn't even state the reason for suspension. I would highly recommend that you do not use this site, since the fact that they suspended my account for no apparent reason seems fishy. There are better apps out there that will legitimately pay what they say and also offer support, and that pays better.

When contacting the customer service they do not help. They give no reason as to why my account is suspended, neither can they give an example. All answers are standardized, and give absolutely no answer as to why a person is suspended. As I had earned enough to ask for a payout, the suspended my account terminated it and gave absolutely no reason as to why. They also do not pay out for the surveys and redact points for surveys. I highly recommend you do not use this app and website as they are terminating people to not pay the money the owe.

So a summery:
1. The don't pay for all surveys
2. The customer support offers no support or has no idea what has happened and can't give any examples.
3. They terminate and suspend the account to not pay what they owe.
4. They give absolutely no reason as to why the account is terminated
5. Answers to reviews are the same, and still offers no reason. They just states "fraudulent behaviors have been noticed". What are these "fraudulent behaviors" and they never can answer in any of the reviews. Most positive reviews are bought and are not true users. Have a lot to say, however, they seem to manipulate all answers and offer no clear context. Don't waste your time with these

Date of experience: January 21, 2024
North Carolina
1 review
0 helpful votes
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Great Site
July 21, 2019

The Surveys and Rewards are really good. A learning experance in marketng and social knowledge as well.

Date of experience: July 20, 2019
Brazil
3 reviews
0 helpful votes
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Site confiável
January 26, 2022

Fiz várias pesquisas neste site e ao atingir o valor mínimo para saque $5.00 fiz o resgate para minha conta PayPal e recebi em menos de dois dias sem nenhum custo de transferência. Parabéns ao site

Date of experience: January 25, 2022
Spain
1 review
0 helpful votes
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Muy bien
February 20, 2021

Aunque estuvo muy larga, fue entretenida la mayor parte del tiempo. Todas las preguntas eran fáciles de entender y responder.

Date of experience: February 18, 2021

Overview

GrabPoints has a rating of 2.7 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. GrabPoints ranks 37th among Gift Cards sites.

service
6
value
6
shipping
5
returns
4
quality
6