• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,401
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,639)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user annr1203
Massachusetts
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

I know that the food I'm ordering is good and the delivery service just as good. It's excellent.!

Reason I chose this business:

I know that I can depend on them

Thumbnail of user jonathanc1534
Massachusetts
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Not clear to see subtotal before placing order. Also the fact that i need to make at lease a 50 character statement is poor choice.

Thumbnail of user phebeb9
Massachusetts
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

It was easy and fast! To use!

I don't care to say anything more, thank you!

Reason I chose this business:

Link on restaurant's site

Thumbnail of user leslies1850
Massachusetts
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

We are very excited about having you deliver for us! Thank you!

Thumbnail of user jaimeb463
New Jersey
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Easy to use website and I order lot's of. Food and I hope it is good! :)) ))

Thumbnail of user shelleyl264
Pennsylvania
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Quick and easy to navigate the site and place our delivery order.

Reason I chose this business:

Grabull was the chosen venue from the place we ordered from.

Thumbnail of user anthonyh2158
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Good price. Good food. Let me place my order now please thanks

Thumbnail of user kaylak460
California
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Easy which is amazing! Every question was presented perfectly back to back

Thumbnail of user willk540
Massachusetts
1 review
0 helpful votes
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October 19th, 2024
Verified purchase

Ok. I did not like the survey. I can put a few more characters for the limit.

Thumbnail of user philipb1038
Massachusetts
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Easy to use, no complaints based on initial experience. Will use again.

Thumbnail of user lindsayf184
California
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Would love to have it so if i have an account it will save my cc info.

Reason I chose this business:

My daughters favorite pizza place used it

Thumbnail of user phyllisd317
Massachusetts
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Great so far! Thanks having to type this message is annoying thanks

Thumbnail of user ambg
North Carolina
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Works easily, easy to navigate. No issues so far. Hope this works

Thumbnail of user joycew989
California
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Great until I needed to use 60 characters to place my order!

Thumbnail of user tylert483
New Hampshire
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Quick easy & efficient to use. Will definitely use this site again!

Thumbnail of user ewanc20
Massachusetts
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase
• Updated review

No problems, easy to place order. Would be happy to use again

Reason I chose this business:

Due to past experience with it.

Great service and convenient
March 9th, 2024
Verified purchase
• Previous review
Easy ordering process
September 3rd, 2022
Verified purchase
• Previous review
Excellent food
April 30th, 2022
Verified purchase
• Previous review
No complaints
March 10th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Its convenient

Easy to use
December 17th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Because it was the service provider for Leone's

Thumbnail of user stephenw2327
Massachusetts
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase
• Updated review

Quick and easy process. It was simple and very convenient to use

Reason I chose this business:

Pickup order

Pizza
July 28th, 2024
Verified purchase
• Previous review

It was very easy to use and convenient. Looking forward to picking up our order!

Reason I chose this business:

Convenience

Thumbnail of user leeg547
Massachusetts
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase
• Updated review

Great easy to use and very uncomplicated. I will use it again.

Easy to use
February 3rd, 2024
Verified purchase
• Previous review
Reason I chose this business:

Restaurants choice

Thumbnail of user robertq1298
Massachusetts
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Easy ordering! (I don't like filling out surveys but I feel I have little choice here.)

Reason I chose this business:

Restaurant's choice

Thumbnail of user timothyg2036
New Jersey
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

It's a website I have to use so I can order food. It serves its purpose.

Thumbnail of user uzmas13
California
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Great products and easy ordering. Bagels are always fresh and delicious

Reason I chose this business:

Fast ordering

Thumbnail of user joele251
Massachusetts
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

Fine. It was fine just to the point where I had to type extra characters to answer this question.

Reason I chose this business:

It is how the restaurant had me order

Thumbnail of user cornellm31
Massachusetts
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase
• Updated review

It's ok. The setup is a bit off putting. You have to edit to add more to the cart.

Reason I chose this business:

I didn't ai chose for me.

The app is ok
March 13th, 2024
Verified purchase
• Previous review

The app is ok. Needs updating.

Reason I chose this business:

There was no other options.

Thumbnail of user peterb3275
New York
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Great! Very easy to use. Looking forward to using it again.

Reason I chose this business:

To order online
I wanted to order food online from Bedford House of roast beef

Thumbnail of user justinm2126
Connecticut
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

The integration through the restaurant's website was quick, easy and clear.

Reason I chose this business:

Default on website.

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Company Representative

Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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