• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,406
Neutral
245
Negative
211
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,648)

Rating

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Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user rogerg784
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Good website and easy to navigate. *********************

Thumbnail of user stephanien1267
Massachusetts
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Haven't received pizza yet. Hope it is hot and fast Fresh and delicious

Reason I chose this business:

No choice given so I will try

Thumbnail of user mattt624
California
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Good website would use again keep up the good work, and no credit card fraud

Thumbnail of user rich.4
Rhode Island
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

They took my order and charged me. I arrived at the restaurant to find it not open for business.

Useless. Pending charge is still on my credit card over 48 hours later.

Reason I chose this business:

Decided to try it, never again.

Service
Thumbnail of user matthewf705
New Jersey
1 review
0 helpful votes
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July 6th, 2024
Verified purchase
• Updated review

Quick and easy to order. Delivery usually quick and fast...

Reason I chose this business:

No other choice

Quick and easy ordering
June 15th, 2024
Verified purchase
• Previous review

Quick and easy ordering - food is decent - and delivery is relatively fast.

Reason I chose this business:

It was the only option that we're aware of...

Works well
April 23rd, 2024
Verified purchase
• Previous review
Reason I chose this business:

There was no other choice

Relatively smooth so far
April 19th, 2024
Verified purchase
• Previous review
Reason I chose this business:

I had no choice

Relatively easy process to follow
March 16th, 2024
Verified purchase
• Previous review
Fast and easy
February 8th, 2024
Verified purchase
• Previous review
Reason I chose this business:

It was the only option.

Great!
November 26th, 2023
Verified purchase
• Previous review

Great! Fantastic Service and great Restaurant!

Reason I chose this business:

I always use Grabull

Great job
November 10th, 2023
Verified purchase
• Previous review

Great job. Thank you.

So far so good!
July 22nd, 2023
Verified purchase
• Previous review
Great job!
December 19th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I didn't have a choice

Great so far
January 2nd, 2022
Verified purchase
• Previous review
Thumbnail of user giovannas48
Connecticut
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Thanks this was fine and I wish it did not require me to leave so many characters

Thumbnail of user chaniahh
Illinois
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Quick and convenient way to order food from all of your favorite local spots. It's a great and accessible way to support local shops!

Thumbnail of user lynnettec67
Massachusetts
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Easy app. Great service and fresh seafood. A repeat customer

Thumbnail of user carolined148
Massachusetts
2 reviews
0 helpful votes
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July 5th, 2024
Verified purchase

It was easy to order, make choices, and write a note for gluten free.

Reason I chose this business:

The restaurant marked it as preferred.

Thumbnail of user johnb13115
Massachusetts
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Menu is not well implemented, and not very clear. Plain text area for all customizations and choices does not provide confidence that it will be right.

Thumbnail of user derekv115
Connecticut
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The website takes a little too long with the blue swirly thing but otherwise ok.

Thumbnail of user catherined1023
New York
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Easy ordering, received on time requested & order was complete

Reason I chose this business:

Excellent bagels and salads

Thumbnail of user agnesh91
Louisiana
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Would be better if one can track the order, but luckily the delivery was on time and food was good.

Reason I chose this business:

Referred by friend

Thumbnail of user stephenb1900
Massachusetts
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

Easy as pie! What can I say! 😃😃😃😃😃😃😃😃😄😄😄😄😄😄😄😄😄😄😄😄😄😄😃😃😃😄😃😃😃😃😃😃😃😃

Reason I chose this business:

I have the app!

Easy to use!
May 9th, 2024
Verified purchase
• Previous review
Reason I chose this business:

The app pops up, and I have an account.

The continues to be easy to use!
May 1st, 2024
Verified purchase
• Previous review

The continues to be easy to use!

Thank you.

Reason I chose this business:

I have an account with Grabull!

The BEST!
January 30th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Easy to use, and supports good local vendors

Always the best!
January 18th, 2024
Verified purchase
• Previous review
My experience has been good
July 15th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I basically had no choice.

Thumbnail of user vincenzas6
Massachusetts
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The delivery driver called my cell- I could not understand him. He was told by the front desk where to go, but I had to meet him by the elevators and carry the food to the office. Normally, it would not have been a problem, but I am on crunches and had a hard time carryiong the bags and box. This is why I wanted it delivered

Reason I chose this business:

I though the delivery would be smoother

Thumbnail of user wannthas
Massachusetts
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Quick and easy...for pick up. Was my first time would recommend

Thumbnail of user amandab3330
Massachusetts
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Amazing food! Exceptional customer service! I will always come here for my Indian food!

Thumbnail of user renatam73
New York
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

It is very nice and easy to use. The letters were clear and the prompts easy to follow.

Reason I chose this business:

It showed in on the restaurant website

Thumbnail of user virginiag985
New Jersey
1 review
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

Easy to order food online. Subs are very good and they give you a lot in the sub

Reason I chose this business:

We have bought from Big A in the past.

So far so good
November 22nd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Big A uses you and they have delicious subs

Until I get the order I cannot rate this store
September 20th, 2023
Verified purchase
• Previous review
Thumbnail of user jayg1057
Massachusetts
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Easy to place the order
I loved the listed selections for toppings nothing was missed

Reason I chose this business:

Was the first option that appeared

Thumbnail of user ralphr333
Georgia
2 reviews
0 helpful votes
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June 29th, 2024
Verified purchase

Why can't I pay at the store?
Why can't I pay at the register?
Why?

Reason I chose this business:

Cause I wanted food

Thumbnail of user davidi1072
Massachusetts
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Good but would not automatically use credit card in my phone

Thumbnail of user talmeisao
New York
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

User friendly for guest ordering experience
Easy to navigate!

Thumbnail of user davids12413
California
1 review
0 helpful votes
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June 29th, 2024
Verified purchase
Reason I chose this business:

Wanted seafood.

Thumbnail of user bethw538
Massachusetts
1 review
0 helpful votes
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June 29th, 2024
Verified purchase
• Updated review

Courteous driver, a little early even during peak Friday night dinner time. Really appreciated it.

Punctual, accurate, friendly delivery
May 28th, 2022
Verified purchase
• Previous review

Website is functioning well and easy to use. Food was still hot when delivered, on time. Driver was courteous.

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Company Representative

Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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