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GrabullReviews 9,619

4.2

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 1 day

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New York
1 review
0 helpful votes
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Quick and easy
December 24, 2024

Quick and easy: no app to download, no account to create. Just pay and go.

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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Grabull is excellent
December 24, 2024
Updated review

Lower fees and better for restaurants, i use Grabull instead of the gh, dd, and ue when it is an option.

Date of experience: December 24, 2024

I prefer Grabull over Grubhub
June 3, 2024
Previous review

The experience was what you would expect: I placed the order, received an email confirmation, and then the food was delivered. The cost savings compared to Grubhub and Uber Eats is significant.

Date of experience: June 3, 2024
Maine
1 review
0 helpful votes
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Easy to Use
December 23, 2024

Great experience so far. Easier than calling. Will use again.

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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Meh meh meh meh meh meh meh meh meh meh meh meh meh meh meh meh meh

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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It was very easy and quick to place the order and check out. Great job.

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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I haven't received order yet, but so far so good.
I'm hungry.

Date of experience: December 22, 2024
Wisconsin
1 review
0 helpful votes
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Wish that it was closer to where I live it is very far away from my home

Date of experience: December 22, 2024
New Hampshire
1 review
0 helpful votes
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Quick and easy to order dinner with my cell phone for my family!

Date of experience: December 22, 2024
Massachusetts
1 review
0 helpful votes
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Did not allow me a final review of order before entering credit card info

Date of experience: December 22, 2024
Massachusetts
1 review
0 helpful votes
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The order took over 1.5 hour to arrive
December 22, 2024

The order took over 1.5 hour to arrive. Would never use again!

Date of experience: December 20, 2024
Massachusetts
1 review
0 helpful votes
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Weird edits when selecting my pizza
December 21, 2024

Weird edits when selecting my pizza -- the "place your order" button was grayed out until I picked exactly 4 toppings, but I wanted to pick 3 and ask for a 4th in the comment box.

Date of experience: December 21, 2024
Massachusetts
1 review
0 helpful votes
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So far so good
December 21, 2024

So far so good. We just ordered. Let's see how the food gets here. Accurate and on time, I hope.

Date of experience: December 21, 2024
New York
1 review
0 helpful votes
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Ok najsjsjsjsj sjsjsjssj sjsjsjjssj snsjsjssj sjsjsjsjsjjsjssj sjsjsjsjsjsjsjsj ajsjsjsjjsjsjs sjsjsjjssjjssjj

Date of experience: December 21, 2024
Massachusetts
1 review
0 helpful votes
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All good
December 21, 2024

—————————————————————/-/////////////////////// :// ///

Date of experience: December 21, 2024
New York
1 review
0 helpful votes
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There is nothing I wish to add at this time, website is decent.

Date of experience: December 21, 2024
Massachusetts
1 review
0 helpful votes
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Good so far no complaints I might use again if I need to in the future

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Super Easy!
December 20, 2024

Super Easy! Thank you so much for asking. I think it's silly there is a character limit.

Date of experience: December 20, 2024
Massachusetts
1 review
0 helpful votes
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Great service thank you!
December 20, 2024

Always delivered food with care and its different from other food delivery services that are too overpriced; Grabull is the perfect place to get food from forever!

Date of experience: December 20, 2024
Massachusetts
1 review
0 helpful votes
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They're in my skin they're in my skin they're in my skin they're in my skin th

Date of experience: December 20, 2024
Massachusetts
1 review
0 helpful votes
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Great
December 20, 2024

Easy to use, doesn't make us log in or register and local restaurants are on it.

Date of experience: December 20, 2024