• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,401
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,639)

Rating

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Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user hinas19
Texas
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Very easy to order. Don't force me to write unnecessary details in my review please.

Reason I chose this business:

Redirected by CHicken & Waffles itself

Thumbnail of user larryw1678
New Jersey
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Too many names so I don't know who or where I am placing my order

Thumbnail of user elainal23
New York
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Glad i had the option to checkout as a guest. Using the service was easy.

Thumbnail of user cherylm2318
Illinois
2 reviews
0 helpful votes
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October 24th, 2024
Verified purchase

Easy to do, not difficult at all. Thank you for making it an easy experience.

Reason I chose this business:

No i don’t think so, but not sure.
I just placed and online order and got the message thanks for choosing grabull.

Thumbnail of user walkerh47
New York
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase
• Updated review

Grabull was able to refund me when Crazy Dough was closed, but it still let me place an order. Crazy Dough needs to update their hours in the system.

Reason I chose this business:

Because they made it right last time. Otherwise, I'd figure something else out.

Grab em by the bulls
July 27th, 2024
Verified purchase
• Previous review

Chicago baby! Michael Jordan aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Reason I chose this business:

Been drinking

Works as It Should
July 10th, 2024
Verified purchase
• Previous review

Just works, what else is there to say? I put the order in and pick it up when it says to. Painless.

Reason I chose this business:

Because it's "preferred by business", and F**K Grubhub

Thumbnail of user rajeshp87
Massachusetts
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase
• Updated review

I see the same price on the restaurant menu and on Grabull. It's convenient, fast and offers discount every time

Reason I chose this business:

Convenient, fast and offers discount every time

Excellent service
September 11th, 2023
Verified purchase
• Previous review
Easy to place order and secure
May 21st, 2023
Verified purchase
• Previous review
Thumbnail of user williaml3426
Massachusetts
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Seems ok - This is kind of a pain in the butt - 50 characters seems excessive

Reason I chose this business:

Trying new Pizza joint

Thumbnail of user sarahu730
Massachusetts
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Love! Had a great experience so far. Easy to use. Just trying to check out

Thumbnail of user juliar836
Massachusetts
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Thanks for asking us for feedback, but this message box is too long and shouldn't be required.

Reason I chose this business:

The restaurant we like uses it

Thumbnail of user hamzaa141
Massachusetts
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

I didn't like how I didn't see the discount until the end. It would be better to see it when ordering.

Thumbnail of user waverlywentworthx
California
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase

Would be better if allowed Apple Pay or PayPal, much more convenient than typing in my card plus security concerns

Reason I chose this business:

Only service available for this restaurant

Thumbnail of user peggyd445
Massachusetts
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

Ill let you know when the stuff is delivered. You should not require atleast 50 Characters. Please let us say whatever we want.

Thumbnail of user joannap238
California
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I wish I could do Apple Pay or PayPal for easier payment. I'm use to it.

Reason I chose this business:

What was available

Thumbnail of user bujap
Massachusetts
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

Eligible discount didn't apply to the order placed today. It's suppose to be 10%.

Reason I chose this business:

Automatically redirected from restaurant website.

Thumbnail of user jamesl7629
Massachusetts
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

A little clunky to work through and now I need to write more things

Reason I chose this business:

I wanted pizza

Thumbnail of user robertm14655
Vermont
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Too soon, to assess the app, just started the process, I don't get it

Thumbnail of user mannyc89
Massachusetts
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

They didn't have order and it took over an hour to figure it out.

Thumbnail of user johnp8133
California
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

The cart is not transparent, cannot see the taxes and fee until after checkout.

Thumbnail of user johnc12493
New Jersey
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I hope this delivery is better because I was never got good last time.

Reason I chose this business:

Because The restaurant uses you.

Thumbnail of user jacobd654
Massachusetts
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

This $#*! was all over the place. Maybe the worst ordering site ive seen

Reason I chose this business:

I didnt, it was forced on me cause i expext you guys prey on foreign businesses

Thumbnail of user michelles4819
New York
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Ok ordering was tricky at first but was able to find what i needed

Thumbnail of user shawnh885
Massachusetts
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

The restaurant had it on there website and didn't realize how kinky it is

Reason I chose this business:

The restaurant did

Thumbnail of user larissas90
Massachusetts
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Clunky forum and user interface hard to use. Website slow and difficult. Restaurant delicious.

Thumbnail of user dereks850
Massachusetts
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Cool and super easy to use. Thank you. Will use again. In the future.

Thumbnail of user ellenj366
Illinois
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

It was easy to order the pizza from the site. There were no issues.

Reason I chose this business:

My son wanted pizza from Leone's.

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Company Representative

Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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