• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,401
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,639)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user benjamink650
Massachusetts
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

Good and convenient and helpful to use. Thank you very much.

Thumbnail of user uzmas13
California
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Great products and easy ordering. Bagels are always fresh and delicious

Reason I chose this business:

Fast ordering

Thumbnail of user niajahm
California
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Great food selection love this place its a must have keep this place on your list

Thumbnail of user reneed687
Texas
1 review
0 helpful votes
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October 25th, 2024
Verified purchase
• Updated review

Easy to navigate and place an order. Lots of options of restaurants to choose from

Reason I chose this business:

Will deliver to everett from malden

Easy to navigate, but would like descriptions for food...
October 18th, 2024
Verified purchase
• Previous review

Easy to navigate, but would like descriptions for food items

Reason I chose this business:

Popped up when googled restaurant

Thumbnail of user annf1730
Massachusetts
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

I need food delivered to my workers so please delivery some good food.
Good stuff

Reason I chose this business:

Need a delivery

Thumbnail of user martyl236
New York
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Fast, quick, efficient, easy to use, easy to order. I like it a real lot.

Thumbnail of user davidr7646
Massachusetts
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Had trouble with my credit card details because it is not a US credit card.

Reason I chose this business:

It was there

Thumbnail of user nancyg3070
Massachusetts
1 review
0 helpful votes
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September 28th, 2024
Verified purchase
• Updated review

It was simple and easy to place order and like that it can be delivered

Reason I chose this business:

Wanted to try it out

It was simple and easy to place order and like thst...
September 26th, 2024
Verified purchase
• Previous review

It was simple and easy to place order and like thst it can be delivered

Reason I chose this business:

What to try it out

Thumbnail of user andrews3788
Massachusetts
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Confusing because you need to scroll to place order. Place button higher on the page

Reason I chose this business:

Restaurant directed me to it

Thumbnail of user jareda162
Maine
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

It was very easy to do, nice. Fifty characters. More characters.

Thumbnail of user dominicg168
Indiana
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Ordering is quick and easy. Items are easy to find and you have the option to make requests

Reason I chose this business:

It is linked to my local delis website

Thumbnail of user donnav1913
New York
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Fast and easy. Menu was clear and I pocked what I wanted to eat and it was a smooth transaction.

Reason I chose this business:

That was what came up when I wanted to online order.

Thumbnail of user cathyk791
New Hampshire
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Delivered right to the door and even offered to walk it to my meeting.

Thumbnail of user julieg1713
Massachusetts
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Waiting to see how the delivery is done. Once I see the final completion, I may have more to say!

Reason I chose this business:

Didn't realize I was using it until I completed my order.

Thumbnail of user lindab6460
Massachusetts
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Easy to order, it was the site the Gourmet Garden uses. It is convenient

Reason I chose this business:

Ordering online

Thumbnail of user tonyh1419
Massachusetts
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

My student's love the bbq chicken and buffalo chicken pizzas!

Thumbnail of user gauravm53
Massachusetts
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Overall good experience with ordering online. No glitches, smooth ordering

Thumbnail of user stephanieb3189
Massachusetts
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Pretty accurate in my order details. Quick and timely response to my order time

Reason I chose this business:

Default option

Thumbnail of user kristenl384
Connecticut
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

I like this app. Quick & easy to use. I would recommend to friends

Reason I chose this business:

Convenience

Thumbnail of user danielm7480
Illinois
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

I placed an online order.
The food I picked up was delicious, but the order had changed.

Reason I chose this business:

Saw no other option

Thumbnail of user adriennea180
Massachusetts
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

I selected no tip and you still added the tip and did not update the cart amount!

Thumbnail of user jeffreyl2098
New York
1 review
0 helpful votes
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October 19th, 2024
Verified purchase

So far so good. This is my first time using this so I'm hoping for the best.

Thumbnail of user nicholass2230
Massachusetts
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

I don't want to review this but I have to. I ordered and got my stuff

Thumbnail of user christinaa847
Massachusetts
2 reviews
0 helpful votes
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October 8th, 2024
Verified purchase

Easy to find menu and place order to the restaurant we wanted to order from today.

Reason I chose this business:

It was the website the restaurant I wanted uses

Thumbnail of user thomask3882
Connecticut
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Easy to navigate, clear descriptions, linked to Leone's website

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Company Representative

Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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