• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,401
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,639)

Rating

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Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user diegoa295
Massachusetts
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Easy to use. User friendly and simple plus looks good in the menu

Thumbnail of user rogern948
California
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Good food. Quick service. No other options with this restaurant.

Thumbnail of user susier215
Oklahoma
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Quick to navigate. I like that it makes you confirm before removing an item

Reason I chose this business:

It was the only option

Thumbnail of user zacha618
Massachusetts
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Card does not allow special characters like / for valid date

Thumbnail of user karenn2683
Illinois
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

It won't take my address very well. A 89 and one half or 89.5..

Thumbnail of user josephf3161
Massachusetts
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

It got the job done and I did not have any issues when placing orders.

Reason I chose this business:

Restaurant sent me to it

Thumbnail of user justins2891
California
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Very clunky and different. Auto fill credit card did not work on site. Had to manually enter

Reason I chose this business:

I had no choice

Thumbnail of user elizabethb5493
Massachusetts
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Delivery Fee is Ridiculous. 8 dollars on top of tip. Will not use again.

Reason I chose this business:

It was the only option.

Thumbnail of user rubyb376
Pennsylvania
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

The website is easy to navigate through and use. Great food selection.selection,

Reason I chose this business:

Food choice

Thumbnail of user brigittd2
Massachusetts
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Easy to place order on line for north house pizza in Salem ma.

Reason I chose this business:

My famili wanted North house pizza and chicken

Thumbnail of user karis253
Connecticut
1 review
0 helpful votes
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October 26th, 2024
Verified purchase
• Updated review

I forgot my password and took nearly 5 minutes to get the one top code

Reason I chose this business:

No other option

So far so good
October 27th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I didn't want to cook

Thumbnail of user michaelb17585
Connecticut
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Food was left outside main door and almost got taken by another resident.

Reason I chose this business:

Only Option for Delivery

Thumbnail of user christopherg2983
New York
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

I just placed my order. I'll let you know when it's delivered

Thumbnail of user yiselk
Massachusetts
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Easy and efficient platform! I had to order dinner in a pinch!

Thumbnail of user sunilw11
California
1 review
0 helpful votes
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November 5th, 2024
Verified purchase
• Updated review

Clunky, bad ui, edit food doesn't work, would rather gouge eyes out

Site is not intuitive
October 11th, 2024
Verified purchase
• Previous review

Instead add to cart, everyone hits checkout, very easy to add twice as well.

Bad site interface
September 14th, 2024
Verified purchase
• Previous review

Why would you put add to cart right above check out on all items

Thumbnail of user ryano1221
California
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

There was no way to see itemized cart before placing order on mobile Safari

Thumbnail of user robertn3843
Connecticut
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

App is straight-forward and easy to use. Makes ordering simple.

Reason I chose this business:

Not at home.

Thumbnail of user keip4
Massachusetts
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Good and easy to use, looks like a spread sheet for accounting

Reason I chose this business:

It was the first one that popped up, too lazy to change it.

Thumbnail of user jimh3420
Maine
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

I was able to place my online order and received it correctly.

Reason I chose this business:

I didn't. The restaurant used that service.

Thumbnail of user justinj1322
Virginia
1 review
0 helpful votes
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November 9th, 2024
Verified purchase
• Updated review

Good experience though I hate filling out this survey! And 50 characters is to much

Smooth so far
October 30th, 2024
Verified purchase
• Previous review

Smooth so far. First time so I will have an opinion when pricess os complete

Reason I chose this business:

Website only option

Thumbnail of user justinz681
Georgia
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Yo momma so fat this joke large enough to cover 50 characters

Reason I chose this business:

Ya daddy too

Thumbnail of user andrewr3313
Massachusetts
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Could be better on mobile. Sizing is weird and I am adding more text now

Reason I chose this business:

Need delivery

Thumbnail of user jeffreyg1992
New Jersey
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

It was user friendly. Quick and easy.

*********************

Reason I chose this business:

Only option for the balance i wanted

Thumbnail of user matthewj1735
California
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Pictures of menu items would be nice! Website was otherwise easy to navigate.

Thumbnail of user samuels1875
Massachusetts
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

This is a very straight-forward and responsive site, easy to use.

Reason I chose this business:

Because the Gourmet Garden recommended it

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Company Representative

Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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