• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,401
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,639)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user erikn199
Florida
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Easy experience, prices seemed fine. No issues overall for me

Reason I chose this business:

Said vendor preferred

Thumbnail of user josiahp41
Massachusetts
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Streamlined service with upfront fees included. 0 Bull! <3

Reason I chose this business:

I love the restaurant I am ordering from and they use GRABULL so...

Thumbnail of user elizabethb3916
North Carolina
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Never a bad moment when ordering! I will order with this site again!

Thumbnail of user arig55
Massachusetts
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Fine working and very easy to navigate the website! Successful!

Reason I chose this business:

Because it was the only way to order for this restaurant

Thumbnail of user anab683
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Quick and simple …………………………………………………………………………………….🥲..

Thumbnail of user souravs33
Massachusetts
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Fast checkout and easy to navigate……………………………………………………..

Reason I chose this business:

Online option provided by restaurant

Thumbnail of user vanessal534
Massachusetts
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I personally like that all the checkout actions are on one page

Thumbnail of user caelumb1
Pennsylvania
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Quick and easy! What more could you ask for other than great customer service

Reason I chose this business:

Didn't want to hang up on my girlfriend to call

Thumbnail of user annr1211
Massachusetts
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Good experience; the ordering was clear, quick and very easy.

Thumbnail of user patriciaf2753
Massachusetts
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Lame site. Very hard to use. Make it better please. This character limit sucks too

Thumbnail of user georgea1544
Ohio
2 reviews
0 helpful votes
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October 14th, 2024
Verified purchase

Finding items would be simpler if they were arranged alphabetically.

Thumbnail of user jenniferb6093
Massachusetts
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

Screen reset a few times. I have no other comments at this time.

Reason I chose this business:

For the restaurant.

Thumbnail of user anthonyv1211
Massachusetts
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Total doesn't refresh automatically and can't see how long until order is ready

Reason I chose this business:

Only choice with restaurant I like

Thumbnail of user janec1511
New Jersey
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Easy to use, large selection of foods, always good food, thank you

Reason I chose this business:

Random selection via King’s Roast Beef

Thumbnail of user shonellew1
Massachusetts
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Should include taxes and or fees at checkout, to see complete total.

Thumbnail of user antoinettet80
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

My first time ordering on this platform. So far it was easy to do.

Reason I chose this business:

Only platform used by the restaurant I want to order from.

Thumbnail of user migueld276
Massachusetts
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

We dont mind using this web but give out more/better discounts

Reason I chose this business:

Trying to support the new generation of tech

Thumbnail of user logand288
California
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

This message popped up before I got to see my order confirmation.

Reason I chose this business:

It was the website that opened when I clicked to order online for this restaurant

Thumbnail of user angelam3504
New York
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I'm disappointed. Service is unreliable and unprofessional.

Reason I chose this business:

It is the only way to place an online order

Service
Thumbnail of user bethb1114
Massachusetts
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

It was fine I don't have anything else to write this is annoying

Thumbnail of user brucef702
Massachusetts
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I placed order and it arrived early, delivered by a pleasant driver.

Reason I chose this business:

Preferred by restaurant.

Thumbnail of user janem1808
Illinois
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Easy to use app for registering and ordering from my favorite pizza shop.

Reason I chose this business:

Because I wanted to order from North House of Pizza.

Thumbnail of user yaheln1
Massachusetts
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Horrible pricing of fees that makes me want to pick up the food myself.

Thumbnail of user faithb341
Connecticut
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Ordered food. Did well. Although the layout is a bit weird on mobile, but not unusable.

Good
July 24th, 2024
Verified purchase
• Previous review

Good, dunno what else to say. It works as advertised: a food ordering site. 👍

Thumbnail of user jasonm3817
Massachusetts
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Great first time ordering with u guys and sure won't be my last

Reason I chose this business:

Another customer recommended you guys so I decided to order

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Company Representative

Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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