• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,401
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,639)

Rating

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Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user shaung168
Massachusetts
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

So far ordering has been easy. I don't want this to be a featured review.

Thumbnail of user someonen2
Nevada
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The experience was great and the food was tasty. Will order again.

Thumbnail of user jonathanm1948
Massachusetts
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Really easy to use and it has the restaurant I was looking for

Reason I chose this business:

I was famished

Thumbs up
August 28th, 2024
Verified purchase
• Previous review

Grrrrrrrrreeeeeeeeeeaaaaaaaaaaaaaaaatttttttttttttt!

Thumbnail of user whitneys256
Illinois
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

The process was effective and I received the food I had ordered

Thumbnail of user nancez1
Massachusetts
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

Always timely, gets my order right, always right! Food always hot

Did well and on time
December 18th, 2022
Verified purchase
• Previous review

Great on time driver was very friendly...will use them again

Reason I chose this business:

Not a choice

Thumbnail of user juliem3232
New York
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

The process to order food was simple and smooth. We will definitely do this again.

Thumbnail of user matthews2628
Massachusetts
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

It's fine. Do you really need more explanation? I just want my food.

Reason I chose this business:

It's the default choice.

I accidentally picked Delivery when I was going to...
May 16th, 2024
Verified purchase
• Previous review

I accidentally picked Delivery when I was going to do pickup, and it's too complicated to go back and change it.

Very easy interface, but there's no delivery tracking...
May 3rd, 2024
Verified purchase
• Previous review

Very easy interface, but there's no delivery tracking or text updates as the food is coming. I'm left guessing.

Reason I chose this business:

Default option for this restaurant.

You need to save delivery addresses
January 31st, 2024
Verified purchase
• Previous review

You need to save delivery addresses. I order the same thing to the same place a couple times a month, and shouldn't have to re-type everything each time. Also, text alerts or email notifications for delivery confirmation would be really helpful.

Reason I chose this business:

Default option.

I keep ordering from here, but I have to re-enter my...
October 6th, 2023
Verified purchase
• Previous review

I keep ordering from here, but I have to re-enter my address and card each time. Can you save them?

Reason I chose this business:

It's the default option for this restaurant.

Easy to use
October 3rd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Default for my preferred restaurant.

I've ordered before, but my address isn't saved
September 12th, 2023
Verified purchase
• Previous review
Reason I chose this business:

It was the default choice for this restaurant.

It was fine
April 22nd, 2023
Verified purchase
• Previous review
Thumbnail of user christinaw1118
Massachusetts
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Needs a way to view cart from checkout page to double-check things!

Reason I chose this business:

Restaurant I wanted uses you

Thumbnail of user scottd1496
Massachusetts
2 reviews
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

No issues very fast ordering and anyways correct. Use them all the time

Great service
July 22nd, 2023
Verified purchase
• Previous review
Thumbnail of user jacquec48
Massachusetts
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Easy to use, guest as well as account options. I needed a Bedford House of Roast Beef Jack's Special and this made it happen.

Reason I chose this business:

It was the option on the website

Thumbnail of user thomass3724
Massachusetts
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

It was good, and I need to have this be fifty characters long.

A quick message about your experience so far
May 11th, 2023
Verified purchase
• Previous review
Thumbnail of user valb145
New York
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Interface is a little weird to navigate but i dont have any big complaints

Thumbnail of user galenh5
Massachusetts
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

Website a bit tough to use...hard to see full page...scaling seems to be the issue

Reason I chose this business:

To order food

Fast and easy to order
August 2nd, 2022
Verified purchase
• Previous review
Great service on time pickup
June 15th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Came with online order service

Thumbnail of user caitlinw131
California
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

The food sound amazing. The menu is incredible. I can't wait to try it!

Thumbnail of user gerardf92
New Jersey
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Good to use it was nice now please let me pay for my food thanks

Thumbnail of user diolindav
Massachusetts
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Easy to navigate! Very clear options. The customer surveys are a bit obnoxious though!

Reason I chose this business:

This is the service the restaurant linked to.

Thumbnail of user andrews3701
New York
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Simple. Timed out on me and had to redo...but otherwise smooth! Thank you!

Thumbnail of user catherinep872
Massachusetts
1 review
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

It's all good! Easy to use. Quick efficient hardly ever makes mistakes

Good easy to use
February 8th, 2024
Verified purchase
• Previous review
Easy app to use. Restaurant had the order ready when we arrived
June 30th, 2023
Verified purchase
• Previous review

Quick and easy to place order. I got messages when the restaurant confirmed the order as well as when the order was ready

Reason I chose this business:

Online food order

Thumbnail of user willa254
Massachusetts
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Add autofill and apple pay Add autofill and apple pay Add autofill and apple pay Add autofill and apple pay

Thumbnail of user javierp202
New Hampshire
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Good experience, super amazing, unbelievable app the most awesome thing ever

Reason I chose this business:

I need to eat

Thumbnail of user benjamint560
California
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Meh, don't trust these sites. And now it demands I put 30 characters

Reason I chose this business:

This is where I was sent.

Thumbnail of user christinep1919
Massachusetts
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Convenient and easy ordering take out food in canton thank you

Thumbnail of user ellan65
Massachusetts
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Easy and quick- i liked it better than other order apps ive used

Reason I chose this business:

It was the easiest way to order

Thumbnail of user timr1065
Texas
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

If you had a customize menu that would be perfect now I have to add more words

Thumbnail of user aileet1
California
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Great and very easy to use with a simple interface. Would order again!

Reason I chose this business:

Needed to order from Penang

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Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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