• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,401
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,639)

Rating

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Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user christianf434
Massachusetts
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I can't use my discover credit card; henceforth, it is very bad.

Thumbnail of user kaylam481
Massachusetts
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

Not very aesthetically pleasing. Works fine to order though!

Reason I chose this business:

Restaurant website took me here.

It's not very aesthetically pleasing but it works.
July 30th, 2024
Verified purchase
• Previous review

Gives you item descriptions, options, and space to put comments. Straightforward to use and no issues.

Reason I chose this business:

The restaurant I was ordering from used it on their website.

It was easy!
June 7th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It was suggested by restaurant website.

Thumbnail of user charlesh3320
New York
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

Why can't we combine condiments? Please allow this option.

Thumbnail of user owenl119
Massachusetts
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Great service easy website clean interface very excited to eat

Thumbnail of user toddb1158
Massachusetts
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Said they left it downstairs, and they did not, found it in the garage the next day

Reason I chose this business:

Only option

Thumbnail of user nathang631
Massachusetts
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Driver was quick with my order and let me know beforehand when my order was coming.

Thumbnail of user kimr1347
Connecticut
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Mobile experience is hard to use. Not a fan. Also requiring 50 chars is silly.

Thumbnail of user hugoh108
Massachusetts
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I needed to order some food from my Nepali restaurant and I looked on Google there was Grabull the process is easy and straightforward

Reason I chose this business:

Google recommended it

Thumbnail of user dianer2028
District of Columbia
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

No issues- easy to manage cart and fees are very clear. Thanks

Reason I chose this business:

Specific to one restaurant - Zaika

Thumbnail of user marian1225
Connecticut
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

Brought on time to the door, still nice and hot, well packed.

Been good, polite, on time
May 28th, 2023
Verified purchase
• Previous review
Thumbnail of user johncyc
Florida
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Delivery cost is too high; entering information isn't elegant.

Reason I chose this business:

Only service offered by restaurant

Thumbnail of user robertb10342
New York
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Good It was an awesome experience I like it I really really like it. Oh boy I like it.
Wonderful absolutley wonderful.oh yeah man oh man.

Reason I chose this business:

No reason i just did it was a way to order on site.

Thumbnail of user aarona1003
California
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Easy, items loaded to the cart automatically, almost paid for too much food

Thumbnail of user robertp5783
New Jersey
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

It's not great but at the same time it's not horrible either.

Thumbnail of user ewano3
Massachusetts
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Amazing menu - easy to navigate the site and plenty of options!

Thumbnail of user calvinn64
Massachusetts
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Want food not quiz... Would be better without 50 characters needed...

Reason I chose this business:

Only online option.

Thumbnail of user ebonyb149
California
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Hit or miss... sometimes my orders are perfect and sometimes not

Reason I chose this business:

They are the only ones for this restaurant delivery

Thumbnail of user brandonk674
California
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Menu options need to be updated and the open text fields don't allow special characters. Basic QA/UX stuff

Reason I chose this business:

It was the app that this pizza place directed me to.

Thumbnail of user davidb12443
Massachusetts
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Site is a little jumpy. The cart should be easier to view. It seemed to always jump to checkout.

Reason I chose this business:

Fusion Taste's website

Thumbnail of user shanequaw2
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase
• Updated review

When I logged in it cleared my order :(, when I logged in it cleared my order :(, when I logged in it cleared my order :( ,when I logged in it cleared my order :(

Reason I chose this business:

Bc its the only way to order online with my sushi place

Good and fast!
May 14th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Mother’s Day gift

Great!
October 14th, 2022
Verified purchase
• Previous review

Great! I love it

Reason I chose this business:

I needed food

Thumbnail of user michaell7183
Connecticut
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Good but didn't show me a list of sides when ordering salmon.

Reason I chose this business:

The restaurant suggested it

Thumbnail of user peterf1520
Massachusetts
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

It'll be an A+ if my food shows up :) Also it's ridiculous that this is a required field with a required character limit

Reason I chose this business:

It was the preferred option by the restaurant

Thumbnail of user sandyh784
New Jersey
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

It was a great experience
Every thing was separate just the way I like it
Bravo to the person who put the orders together

Reason I chose this business:

It is the only option to order from Alamo

So far so good it seems to be an easy process Can't...
July 25th, 2024
Verified purchase
• Previous review

So far so good it seems to be an easy process
Can't really say how the process is yet as I didn't get the food yet

Reason I chose this business:

Cause that’s the only option to get delivery

Thumbnail of user zylam
California
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I was kicked out of my "session" way too fast. I was only looking for 5 minutes!

Thumbnail of user alexisb976
New York
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

They messed up my order when it was right online. Overall I would not Order online again

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Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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