• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,402
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,640)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user tedp226
Massachusetts
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I just ordered my food so I don't have much to say. After I get my food I will know better

Reason I chose this business:

Restaurant pointed me to it

Thumbnail of user simonf244
Massachusetts
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I want to see the details of my order when I "place order" so I can be sure I ordered the right thing.

Thumbnail of user kathleenf1481
Massachusetts
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Reliable delivery service. Professional drivers. Recommended.

Reason I chose this business:

It was the option offered to me.

Thumbnail of user isaact145
Massachusetts
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Good and was a seamless experience. Only 1 more character to complete review

Reason I chose this business:

Was the website

Thumbnail of user charlesn1102
Massachusetts
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I was hoping you'd offer me a delivery time. So, either that's not option or is not obvious.

Reason I chose this business:

Because I like Pho&Thai and their site links to grabull.

Thumbnail of user jamess3498
New York
12 reviews
1 helpful vote
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August 2nd, 2024
Verified purchase

Tanks thanks this is stooped I need to add more I just want my food

Thumbnail of user danm2132
Maine
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Need better description or photos in menu items. Hard to understand the menu

Thumbnail of user shantellep3
Nevada
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

The process was not too confusing. The process was quick and easy.

Reason I chose this business:

I did not want to wait in line for my order. It's easier to order online.

Thumbnail of user cherylc2054
Maine
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

It was vary Quick and easy to select items and checkout for my order

Thumbnail of user ranjinib
Massachusetts
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Quick and easy and easy navigation! Much recommended...

Thumbnail of user barbarag2619
Massachusetts
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

First experience great. Second meh. Driver said they had an issue and was running late

Reason I chose this business:

Target delivery

Thumbnail of user joshuaf751
Maine
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Fine. Pretty standard. Here are twenty more characters…..

Thumbnail of user benjaminh786
California
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I just want to order, I don't want an account with you. I just want to order food

Reason I chose this business:

Required by restaurant

Thumbnail of user kieraa14
Massachusetts
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Window closed or a few times and had to go in to re enter order info

Thumbnail of user charlesr2461
Indiana
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Online doesn't appear to have all of the menu and this doesn't leave room for a whole lot of customization easily. Descriptions of the products I are lazily put together.

Thumbnail of user jeffreym2039
Massachusetts
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Works like every other app. Good not bad havent used a lot though

Thumbnail of user isaacks
Florida
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Good at the moment so far no problems using the website for now.

Thumbnail of user michaelb9024
Massachusetts
1 review
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

Web site was easy to navigate. Pricing was easy to see and there was a $2 discount on my order.

Reason I chose this business:

That’s what the restaurant I ordered from is using. So I actually didn’t gave to choose.

Quick and dimple ordering
November 3rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Used by take out place.

No problem ordering
September 17th, 2022
Verified purchase
• Previous review
Thumbnail of user haydenc111
Connecticut
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Pretty cool pasta, One of the top pastas even. The potato gnocchi - to die for ty

Reason I chose this business:

Pastas cool

Thumbnail of user dilaram2
Massachusetts
1 review
0 helpful votes
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August 6th, 2024
Verified purchase
• Updated review

This always works — reliable and fast. Super easy to use as well!

Very easy to use and straightforward!
April 5th, 2024
Verified purchase
• Previous review
Reason I chose this business:

I have used them before…

So quick and efficient!
January 4th, 2024
Verified purchase
• Previous review
Reason I chose this business:

It worked very well before!

Thumbnail of user roodal
Massachusetts
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Check out is present so pressed that instead of add to cart... 50 characters...

Thumbnail of user brendonp33
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

It was really, really, really, really, really really really really really really really really really really easy to use.

Reason I chose this business:

It was the only option given

Thumbnail of user joev926
Rhode Island
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Easy to use and intuitive it was easy to pick things, edit the cart and add special requirements

Reason I chose this business:

Restaurant only had this option

Thumbnail of user hemanthk18
Texas
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Not all menu items are listed. I have trying to order veg noodles but not available in the list

Thumbnail of user christopherm3481
Massachusetts
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

All good. The process was efficient and quick. I was able to go back easily to edit my order.

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Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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