• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,402
Neutral
245
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,642)

Rating

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Other

Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user brucet99
Nevada
3 reviews
6 helpful votes
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July 26th, 2024
Verified purchase

Expired my session mid order
Requires minimum 50 character response

Thumbnail of user frankw837
New Hampshire
2 reviews
0 helpful votes
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July 26th, 2024
Verified purchase

Found the menu selection part confusing and difficult to get through.

Reason I chose this business:

It came up when I selected this place of business.

Thumbnail of user amyg2059
New Jersey
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

How can I write a review about using the service before the pizza gets delivered?

Reason I chose this business:

Pizza place preferred it.

Thumbnail of user patrickt886
California
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Don't have any comments at this time. Thank you for the ease of ordering

Thumbnail of user jessiee86
New Hampshire
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Always consistent quality fast service and delivery available

Reason I chose this business:

Great food and prices with delivery

Thumbnail of user alisonc428
Massachusetts
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Easy to use and navigate. Made the ordering process very easy

Thumbnail of user amandak1571
Massachusetts
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Overall easy to navigate but a little annoying to have to maximize and minimize categories.

Reason I chose this business:

Cheaper than DoorDash and GrubHub

Thumbnail of user rogerf240
New York
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

I love Grabull but I don't understand why the tally had an $8 tip in it then it disappeared from the total. I will pay the driver directly.

Reason I chose this business:

Because Holi uses it and I've used it many times before to order from Holi.

Great app!
May 5th, 2023
Verified purchase
• Previous review
Reason I chose this business:

My favorite restaurant is on it!

So glad to get Holi takeout this way!
December 3rd, 2022
Verified purchase
• Previous review

Very fast and easy and food was ready in time, always.

Speedy delivery from one of our favorite locals!
September 23rd, 2022
Verified purchase
• Previous review

We use this service because Holi is on it - love the support for local restaurants!

Reason I chose this business:

We use this service because Holi is on it - love the support for local restaurants!

This restaurant includes a gratuity in their fees and...
December 10th, 2021
Verified purchase
• Previous review

This restaurant includes a gratuity in their fees and then you ask for a gratuity. Problem. Otherwise, good app!

Reason I chose this business:

Used it before.

Thumbnail of user nancyw720
Massachusetts
2 reviews
0 helpful votes
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July 25th, 2024
Verified purchase

Fine, just didn't want to put my email when the phone number should suffice

Reason I chose this business:

Because it showed up on-line to order

Thumbnail of user jennifers6176
Massachusetts
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Was very easy to navigate and processed information quickly.

Reason I chose this business:

It was the option the restaurant I ordered from offered

Thumbnail of user stacian8
Massachusetts
2 reviews
0 helpful votes
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July 12th, 2024
Verified purchase
• Updated review

Super easy to find what I want and pay. I hope andreas gets some social media as well.

Reason I chose this business:

Thats what andreas pizza chose.

Thank you!
February 3rd, 2024
Verified purchase
• Previous review
Reason I chose this business:

To have my order ready when I arrive.

Thumbnail of user jairusm6
Massachusetts
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Easy to order. I tried something. It was straightforward to use.

Reason I chose this business:

Tried something new.

Thumbnail of user abbym292
Connecticut
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I timed out after only a few minutes as I was activley working on my order

Reason I chose this business:

It was the only option for the place I wanted to order from.

Thumbnail of user seank758
New York
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Very difficult to use. I also don't want to add the additional characters...just make a better app

Reason I chose this business:

I didn't have a choice.

Thumbnail of user gretchend97
Massachusetts
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

My pizza arrived on time and the driver was friendly and polite.

Reason I chose this business:

That’s who my pizza shop uses.

Easy to order
April 12th, 2024
Verified purchase
• Previous review
Thumbnail of user carlf549
New York
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Very easy to use. I had no trouble ordering what I wanted for lunch

Thumbnail of user celiaw82
Connecticut
1 review
0 helpful votes
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July 19th, 2024
Verified purchase
• Updated review

Dependable and open 7 days a week. Very friendly and locally owned

Was easy to navigate
February 12th, 2024
Verified purchase
• Previous review
Thumbnail of user lindad3632
California
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Best place to eat in Rancho Cordova. Very great customer service

Thumbnail of user laurentp29
Connecticut
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

Great pizza, arrived within the given timeframe. What else more do you want?

Reason I chose this business:

Less fees than Grubhub

So far so good
April 5th, 2024
Verified purchase
• Previous review

So far so good. This time the email wasn't caught by spam

Reason I chose this business:

This was the site chosen by the restaurant

Thumbnail of user jaredl224
Massachusetts
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

ALWAYS GREAT FOOD AND GREAT SERVICE, ALWAYS MAKES ME HUNGRY LOOKING AT THE MENU. Thank you for everything you do

Reason I chose this business:

HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY HUNGRY

Thumbnail of user matthewh2496
Massachusetts
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Great. Its the best. The greatest. Makes ordering so much easier

Thumbnail of user roberth7404
Texas
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase
• Updated review

You should send the survey after the food is delivered. I need to know that the food will be delivered within the promised time with accuracy. The restaurant had my order completed and in the hands of the delivery driver within fifteen minutes. However, it was another 40 minutes before the driver delivered the food to my hotel, which was only 1.5 miles away from the restaurant. I could have walked faster.

Reason I chose this business:

At a hotel with no rental car and it is rainy. Normally would have walked, but not in this weather.

You should send the survey after the food is delivered
May 18th, 2024
Verified purchase
• Previous review

You should send the survey after the food is delivered. I need to know that the food will be delivered within the promised time with accuracy.

Reason I chose this business:

At a hotel with no rental car and it is rainy. Normally would have walked, but not in this weather.

Thumbnail of user loisel3
California
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Needs a page that breakdown taxes and charges after subtotal.

Reason I chose this business:

Because the restaurant is using it.

Thumbnail of user chaseh148
New York
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Your checkout forms give incorrect instructions. You dont need more characters. Figure it out.

Reason I chose this business:

Because i had no other option lol

Thumbnail of user neilm248
Massachusetts
4 reviews
1 helpful vote
  • Send Message
July 20th, 2024
Verified purchase

Too soon to say as I have not picked up my food. This requirement is inconvenient

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Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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