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Grabull has a rating of 4.1 stars from 8,652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.
The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.
Great website. Would like to see food tho. Ill be there in a few minutes
No issues with check out or ordering of the food i wanted. Synonymous with all other programs like toast etc. Well done and easy
I didnt. Its the system the place i want to eat uses
Very good and would use again. Restaurant food was delicious!
What was available
All good
Extra words to meet character limit xxx ooo xxx ooo xxxx oo
No other option
It was cool but high in price $$ lol the restaurant sells it's self!
The bull lol
All good before we get our order. I'm sure Giovanni's used the best delivery guys
I filled my cart, then was asked to log in. When I did so (I already had an account), my cart was empty and I had to start over.
Used by Cafe of India
Waiting to see first time ordering online- I live in NH and my wife works in Somerville and there is no good Pizza in NH
I ordered online. So far so good!
I ordered online. So far so good!
My pizza place sent me to you.
Good, before order delivery. Easy navigation. Could not order white steam rice by itself or chop sticks.
Online high star rated
Apparently the restaurant I ordered from here in Haverhill, MA (Spazianos on Washington Street downtown) had closed or didn't open on Tuesday evening 05/20/24. I placed an online order that was accepted and paid for but after over an hour (the restaurant is literally five minutes from my house) no delivery. I called the restaurant six times and got no response so I then called Grabull customer service and explained the situation. The Grabull Customer Service Representative I spoke with also tried calling Spazianos a few times but got the same results I got. No response.
The Grabull representative assured me that I would get a full refund which I am still waiting for (takes a few days). The payment for the order is still pending on my card but I'm sure the Grabull team will get this resolved fairly soon.
I am pretty satisfied with the customer service I got from Grabull. Just hope I get my refund soon! But I know how banks work and payments go out a lot faster than refunds get returned!
Pleasant, very helpful and understanding. The Representative I talked to went out of her way to help with my situation.
It was the service provider of the restaurant I ordered from
My address is 281 1/2 Main Street, but your address validation does not accept the "/" character - even though this is a valid address per USPS address standards.
Excellent amazing equally incredible love it wow just can believe it
It was convenient and efficient and easy.
Add to cart button too close to checkout button. Itemized receipt doesn't add up
I love the fact that "tawa tandoori" will make the food the WAY,you ask them too! For example the heat level: i like it mild so they fix it that way, some people like it spicey - they ask what level you prefer 1-5 and they make it! The flavors are amazing! The people are very friendly!
I didn't chose Grabull. It was the way I can order online!
It was very easy to use and everything went smoothly, thank you so much! I'll
Good overall but the site could have better navigation and selections
Thanks! Easy process!
Slight difficulty because I forgot my password but eventually got it reset.
Was how I had to order online for this restaurant
I had a great experience, food was yummy and I got it in the end and then ate it.
The restaurant I ordered from used Grabull, there’s no other choice.
The user interface is not great. It was hard to find what I was looking for, and during checkout, I couldn't see an itemization of what I was actually paying for, so I had to enter my credit card without knowing exactly what the cost breakdown was, which is uncomfortable. Also, the color is too bright red, I didn't like it.
The site for the restaurant led me there.
I showed up at the restaurant. Because someone crashed their car into it a few weeks ago, the window was replaced by a board, and I got nervous, but they were open, and my food was ready. I took it home, and it was delicious.
That’s how I could order from the restaurant website.
Appreciate detailed menu descriptions. Site easy to navigate
Wanted to order from this resturaunt
I enjoyed the food and I got everything as ordered, thank you
So that I could set my order for pickup
Easy to order helpful to get to menu fast ordering great site
It was supposed to take 45 minutes but came in 20. Food was cooked perfectly and it was fresh.
It was part of the order website.
The only problem I had was the time-out. Other than that, the site works well,
I am having a party for my husband and children, and they deliver from where we wanted to order.
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