• Grabull

Grabull

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Overview

Grabull has a rating of 4.1 stars from 8,652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.

  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.5%
Positive
1,406
Neutral
247
Negative
210
How would you rate Grabull?
Top Positive Review

“Stop spamming me with surveys”

Zander K.
9/29/24

The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.

Top Critical Review

“After half an hour with no driver being sent we went and picked up our order.”

Katherine K.
9/1/24

The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.

Reviews (8,652)

Rating

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Reviews that mention popular keywords

credit card (140) place order (74) order food (48) menu items (48) delivery person (26) web site (23) delivery fee (25) delivery time (28)
Thumbnail of user davidh10205
New York
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

It took too long to get code for password. It also didn't allow me to change password.

Thumbnail of user bethm1105
Massachusetts
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

On buddy to hjjkkkkkkiikii. Ggjjjhhjffd dm dm dm am do fm do do

Thumbnail of user charlesg3376
Pennsylvania
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Reeeeefftfdhbfy by ggguijvvuuhgt. Vb hij bhhb. Hbhujbgyuuu

Thumbnail of user lukem586
Massachusetts
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Stop no option plsbjghgf jcfyjbf jhfdrjbff jbcdtj hhggfddfhhgchf hgfhft. Jiggnfgbcf

Reason I chose this business:

Fhghccyjv hftuj. Fb

Thumbnail of user michaeln3056
Virginia
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Good………………………………. …………………………………………………………………………………..

Thumbnail of user nickb1360
Massachusetts
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Ok. ……………………………………………………………………………………………………………ok………..

Thumbnail of user leandrog33
Massachusetts
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Is ok………………………………::…./,,,,,,,:::,::.,,,,,,::,,,.::::.:,

Reason I chose this business:

Only one to choose

Thumbnail of user matthewd1535
Massachusetts
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Easy to use. No issues. I have nothing else to say but need to meet character limit

Reason I chose this business:

Holi restaurant uses it

Thumbnail of user jeremye244
Massachusetts
1 review
0 helpful votes
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August 29th, 2024
Verified purchase
• Updated review

Fine fine fine fine fine fine fine fine fine fine fine fine fin

A quick message
December 5th, 2022
Verified purchase
• Previous review
It was fine, I guess
October 22nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Because I wanted pizza

It was fine
September 11th, 2022
Verified purchase
• Previous review
Thumbnail of user nickc1153
Connecticut
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Inconvenient, worse than just calling unnecessary fee for no added value.

Thumbnail of user mariae1583
California
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Thank you for all you do! You guys are amazing and so affordable!

Thumbnail of user sangeetar16
District of Columbia
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Good experience. Good food, good service. Would recommend.

Thumbnail of user mego33
Massachusetts
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Easy ordering with all options available to customize order.

Reason I chose this business:

On restaurant website

Thumbnail of user siddharthj9
Massachusetts
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Overall well. Pictures of the meal plates and other dishes would be nice

Thumbnail of user anthonyl1920
Massachusetts
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

As far as online ordering goes the platform is extremely easy to use

Thumbnail of user lisat1681
Massachusetts
1 review
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

Easy and simple to use website. Easy to reorder from past order history.

Reason I chose this business:

Better prices compared to other APPS. Supporting the restaurant.

Was easy to place order
January 17th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Because of the pizza place I want to order from.

Thumbnail of user jackm1880
Maine
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

It keeps requiring a signature for delivery and there is no way to opt out

Reason I chose this business:

Bc it’s the only option

Thumbnail of user geraldk372
California
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

Your app is a little confusing when you order a pizza with toppings it charges you more when you add toppings

Reason I chose this business:

The Pizza Place choose I don't like doordash or grub hub

Pretty simple so far
May 6th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Looking for good pizza I hope I found it

Thumbnail of user christineg1744
Connecticut
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase

Excellent app and easy to use and find a restaurant and order to your hearts content!

Reason I chose this business:

Ease of use.

Thumbnail of user sandrab3637
Massachusetts
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

They are awesome and friendly. They take extra effort in their work to accomadare you

They are quick and bery nice
April 10th, 2024
Verified purchase
• Previous review
Quick service
January 31st, 2024
Verified purchase
• Previous review
Very friendly
January 6th, 2024
Verified purchase
• Previous review
They are always so prompt and very nice
September 17th, 2023
Verified purchase
• Previous review
They are so nice and polite
August 26th, 2023
Verified purchase
• Previous review
Thumbnail of user anjans5
Massachusetts
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Easy ordering and discounts with prices lower than restaurants menu

Excellent service
January 23rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Easy to use

Good site to order food, discount on order is great
December 11th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Order food for pickup

Thumbnail of user anujad2
Massachusetts
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Had to repeat the transaction multiple times, system was faulty

Thumbnail of user jvonnec
California
2 reviews
0 helpful votes
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May 17th, 2024
Verified purchase

All I did was place an order, so that has been a smooth transition

Reason I chose this business:

To be honest it was the only choice on the website

Thumbnail of user sethk215
Virginia
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Clear menu and process. Spaces for special instructions on each meal would be helpful. For example, I prefer white salad dressings but they usually give Italian, and there's nowhere for me to change that easily. Overall, it's been easy so far. Thank you!

Reason I chose this business:

It’s what they use.

Thumbnail of user luisa1082
Florida
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Restaurant claims did not receive order. However, they did not hesitate to make my order. To be clear, I have no issue with the restaurant, but there is a discrepancy with the Grabull service.

Reason I chose this business:

This was the order option from the restaurant website.

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Company Representative

Thumbnail of user piyushb1
Gb S.
Typically does not respond to reviews

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