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GrabullReviews 9,647

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 1 day

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Massachusetts
1 review
0 helpful votes
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Credit card entry form wasn't recognized by my computer as a CC entry form so I had to type things in manually. The menu was a ain to navigate.

Date of experience: January 10, 2025
Connecticut
1 review
0 helpful votes
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Easy to navigate the site
January 10, 2025

Easy to navigate the site. I really have nothing more to say.

Date of experience: January 10, 2025
New Hampshire
1 review
0 helpful votes
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Very quick and efficient
January 10, 2025

Very quick and efficient - thanks! Looking forward to making the pickup shortly

Date of experience: January 10, 2025
New York
1 review
0 helpful votes
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Ordering process was easy
January 10, 2025

Ordering process was easy. Will be great if the delivery arrives at the time I requested

Date of experience: January 10, 2025
Massachusetts
1 review
0 helpful votes
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Fine lets see how it goes,and maybe come back a second time,again,t/y

Date of experience: January 11, 2025
Massachusetts
1 review
0 helpful votes
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I wish I you were transparent with restaurant costs
January 9, 2025
Updated review

Everything was good, but I would just like to see more transparency.

Date of experience: January 9, 2025

It's fine
October 9, 2024
Previous review

It's fine. Please do not make me type more characters. Geez.

Date of experience: October 9, 2024
Connecticut
1 review
0 helpful votes
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Good
January 6, 2025

Very good overall service and food, well cooked and made on time

Date of experience: January 6, 2025
Massachusetts
1 review
0 helpful votes
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Easy to use
January 5, 2025

Easy to order delivery, and get help if there is a problem. Thank you

Date of experience: January 5, 2025
Florida
1 review
0 helpful votes
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Bad service
January 5, 2025

I have to wait more than and hour for my order and still was not correct.

Date of experience: January 5, 2025
California
2 reviews
0 helpful votes
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Always looking for alternatives to door dash/Uber eats. Keep up the good work

Date of experience: January 5, 2025
Massachusetts
1 review
0 helpful votes
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Decent online ordering site
January 5, 2025

It works, the restaurant got the order and everything was ready on time!

Date of experience: January 5, 2025
Massachusetts
1 review
0 helpful votes
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Payment options
January 4, 2025

Would be good to add Paypal as a payment option to purchase items.

Date of experience: January 4, 2025
Connecticut
1 review
0 helpful votes
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Easy to use
January 4, 2025
Updated review

Previous experience was good, found what i needed and pricing was good

Date of experience: January 4, 2025

Mikes Davis Square
September 6, 2024
Previous review

Ordering was easy, website was very easy to navigate, Mikes in Davis Square is highly recomended

Date of experience: September 6, 2024

Good Food, Great Service
July 10, 2024
Previous review

Food is always good, Service is Great and atmosphere is Good.

Date of experience: July 10, 2024

Website worked as described
February 3, 2024
Previous review

Website worked as described

Date of experience: February 3, 2024
Connecticut
1 review
0 helpful votes
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Review
January 4, 2025

Easy order made it really simple for me. Will use again in the future.

Date of experience: January 6, 2025
Massachusetts
1 review
0 helpful votes
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Clear and clean but click through journeys need to be better mapped

Date of experience: January 3, 2025
Massachusetts
1 review
0 helpful votes
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Got a fraud alert when buying through this site and there is no reason for it

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
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Easy navigation menu and quick
January 3, 2025

Easy navigation menu and quick. Nice if pictures be provided

Date of experience: January 3, 2025
New York
1 review
0 helpful votes
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Food delicious
January 3, 2025

Made it convenient to order food from this location. I work in an office around the corner.

Date of experience: January 3, 2025
Massachusetts
1 review
0 helpful votes
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Very convenient and reliable!
January 2, 2025

Have never had a problem, very good service! All menu items represented, easy to navigate, and clear.

Date of experience: January 2, 2025
Massachusetts
1 review
0 helpful votes
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Quick and easy, no difficulties navigating the menu or my cart

Date of experience: January 2, 2025